[REDACTED] Episode 11: Getting Humans to Stop Doing the Robot Work
This week on Redacted, we bring on our fourth guest: Ben Eckerson, founder of Agentcy, an AI-enabled consultancy helping small-to-mid-market companies close the gaps between the software they already pay for. Ben spent roughly 20 years in client services, including time at the ad agency McKinney, running Viget's Durham office, and co-founding Savas Labs, before launching Agentcy in early 2026 alongside business partner Eric out of the 24 and Up venture studio in downtown Raleigh.
Most of the episode is a live demo: Ben walks through the internal tool he built from scratch, which turns a raw…
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