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Patient Portals Are Wiped Out in 3 Years | Newsday with 229Project
September 14, 2026: Bill Russell and Sarah Richardson. The fight is the intelligence layer on top of the EHR. Epic put Art, Emmy, and Penny on the table. ChatGPT already pulled USCDI over FHIR at UCSF. Bill's read: CIOs did not open those APIs. 21st Century Cures did. The loser is the patient portal. He gives it 3 years. Appointments go through the AI. NCH, tiny, is already running a ChatGPT-like persona with nurse triage.
Key Points:
0:00 Patient portals, wiped out in 3 years
0:24 Newsday open
1:48 Who owns the intelligence layer
4:44 Cloudticity
10:54 Portals gone. Patients are in the AI…
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