Latest / Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
5 Keys To a Great Customer Success Strategy to Retain More Clients
Are you looking for ways to improve your customer service? Have you implemented a customer success strategy in your organization? Nils Vinje is an author and leadership coach who founded the first-ever customer success firm, Glide Consulting, to help organizations improve their leadership skills and teaches the tools you may be lacking to implement a proper customer success strategy, which he details in his new book 30 Day Leadership.
In this episode, we'll discuss:
5 keys to improving your clients' success.
Tracking where you stand with your agency's clients.
4 Pillars to becoming a better…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.