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Breaking the Cycle of Reactive Benefits with Nolan Pearson

The employee benefits system has been stuck in a cycle of rising costs, reactive decisions, and limited visibility into what’s actually driving outcomes.

In this episode, Nolan Pearson, President and COO of Apex Benefits Group, shares what he learned from sitting in the CFO seat, managing benefits decisions that directly impacted both the business and its employees. He unpacks why so many organizations operate reactively, what happens when high-cost claims hit without warning, and why most brokers fail to offer anything meaningfully different.

From stop-loss surprises to long-term claims that…

The skinny

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