Latest / #shifthappens in the Digital Workplace Podcast
Ep. 140: The AI Skill No One Is Teaching: Knowing When to Disagree
Most AI training focuses on prompting. However, real AI literacy also requires knowing when to challenge the output. In this episode of #shifthappens, Chanel Turner, CEO of The Turner Point and former Microsoft 365 National Adoption and Digital Transformation Lead at the U.S. Environmental Protection Agency (EPA), unpacks why the missing skill behind real AI adoption isn’t prompting; it’s knowing when to disagree with the output. From her 30-minute exchange with Copilot to the leadership behaviors that turn curiosity into confidence, Chanel shares what AI literacy actually looks like and why…
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