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PodChats for FutureCIO: Escape the chaos gap to achieve AI-powered business reinvention
Singapore's AI maturity has rebounded, but a critical execution gap threatens to undermine record investments.
While agentic AI adoption has doubled to 51% in 2026, only 10% have redesigned end-to-end workflows. This "Pacesetter" minority achieves significantly higher ROI, highlighting the difference between buying AI and building an enterprise around it—a lesson for Southeast Asia.
In this PodChats for FutureCIO, Colin Tan, country manager for ServiceNow Singapore, explains to us what the most recent ServiceNow study reveals about agentic AI adoption in Singapore.
Colin, welcome to PodChats…
The skinny
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