Latest / Suite Spot: A Hotel Marketing Podcast
71 – Why Post-Stay Guest Surveys Are Essential
In this episode of the Suite Spot, we explore the importance of post-stay surveys for hotels. Host Ryan Embree is joined by Product Director and head of Travel Media Group’s reputation solutions, Patrick O’Brien, to discuss why the feedback uncovered in these surveys is critical to a hotel’s success. To submit a question for future episodes, call or text (407) 984-7455. For show notes and transcript, visit our blog.
The skinny
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