Latest / The Attractions Group Podcast
S5, E030- 36 Years of Disney Hospitality: A Masterclass with Jeff Korte
How do you sustain "world-class" hospitality for over three decades at the most famous vacation destination on Earth?
In this episode of the Attractions Group Podcast, hosts Clete Reinberger and David Detling are joined by Jeff Korte, a 36-year veteran of The Walt Disney Company. Jeff has navigated the massive evolution of the Hospitality sector within the attractions industry—from the foundational service models of the 1990s to the high-tech, personalized guest experiences of 2026.
While the "E-Ticket" attractions get the headlines, it is the Hospitality layer—the resorts, the guest…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.