Ep. 32: When Good Data Leads to Bad Decisions
“Let the data drive the decision” sounds objective. But data doesn’t make decisions. People do.
In Episode 32 of Viral Healthcare, Bruce Spurlock, M.D., examines how perfectly accurate data can still lead healthcare leaders toward the wrong conclusion. From dashboards and proxy measures to selection bias and confirmation bias, Bruce explores the assumptions hiding behind the numbers—and why more information doesn’t necessarily create better understanding.
He also looks at why a red metric may be a signal rather than a diagnosis, why improving a process measure doesn’t always improve the…
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