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AI Agent & Copilot Podcast: Greg Kaupp on AI Literacy, Driving Transformation, Business Central Trends
AI opportunities: Despite the excitement around AI, Kaupp emphasizes the importance of understanding the technology before fully integrating it into workflows. He advocates for “literacy before agency" to understand the true impacts of what AI "can unlock."
Transformation with AI: Kaupp describes the process of transforming a contract approval process using AI tools, highlighting the importance of identifying inefficiencies and becoming “client zero” for automation. He poses a question relating to assisting customers with AI adoption: “If I can't identify 'stupid' things that we're living…
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