Latest / Speaking of Supply Chain / The Fashion Supply Chain Playbook Is Changing Fast
Transcript
- 0:00Speaker 1: The visibility the data allows to normalize that volatility and
- 0:06Speaker 1: enable better demand sensing, better demand forecast, end to end visibility,
- 0:12Speaker 1: which ultimately supports the overall head of the fashion commons.
- 0:20Speaker 2: Hello and welcome to Speaking of Supply Chain. We're meebox
- 0:23Speaker 2: experts from around the world unpack real stories, strategies, insights,
- 0:27Speaker 2: and innovations shaping the future of supply chain. I'm your host,
- 0:31Speaker 2: Ellen Wood. Fashion supply chains are under intense pressure to
- 0:35Speaker 2: evolve cut between the demand for speed, sustainability and profitability.
- 0:41Speaker 2: In this episode, we're joined by the authors of Meebox's
- 0:44Speaker 2: North American Fashion Benchmarking Study to unpack what hundreds of
- 0:48Speaker 2: industry leaders are doing differently and what's coming next, from
- 0:52Speaker 2: returns management to omni channel fulfillment. We're going to explore
- 0:55Speaker 2: the supply chain shifts that fashion brands can't afford to ignore.
- 1:00Speaker 2: So joining me today we have Carlos oropesa director in Mibak, Mexico,
- 1:06Speaker 2: and Julian Asorio, head of Retail Fashion and Apparel Distribution
- 1:11Speaker 2: business unit in the US and Canada. Welcome, gentlemen, Thank you,
- 1:16Speaker 2: Hi you leam. All right, So let's get into this.
- 1:19Speaker 2: The report, the study report that just came out all
- 1:24Speaker 2: about fashion and the supply chain's benchmarks for North America.
- 1:29Speaker 2: So this really focused on the US, Canada, and Mexico
- 1:33Speaker 2: and what is happening in this sliver of the world
- 1:38Speaker 2: right now. So what are some of the things that
- 1:41Speaker 2: are happening. How are brands balancing the cost of visibility
- 1:46Speaker 2: and value that that can unlock because visibility has been
- 1:50Speaker 2: a big topic in supply chains as of late, sure.
- 1:55Speaker 1: Ellen, as you mentioned, visibility disability has been one of
- 2:00Speaker 1: the top items pointed out in this study. Companies in
- 2:06Speaker 1: the fashion space are treading visibility as a foundational capability,
- 2:12Speaker 1: not a nice to have anymore. And they're also sequencing
- 2:15Speaker 1: their investments to modernize data pipelines, focusing on the digitalization
- 2:23Speaker 1: first and then using these data across different functions within
- 2:28Speaker 1: the organization and different functions within the supply chain to
- 2:32Speaker 1: improve planning, to implement capabilities on orchestration, compliance, diversification, even
- 2:40Speaker 1: sustainability in many cases. So the visibility that this data
- 2:47Speaker 1: enables is reflected in better decisions and fewer disruptions, and
- 2:51Speaker 1: they can improve their decision making process.
- 2:53Speaker 3: I agree on that. According to our study is that
- 2:58Speaker 3: the companies are investing in select actively. They are selecting
- 3:02Speaker 3: a certain technologies related to IoT, for example RFID that
- 3:07Speaker 3: had been in the industry for long time, but as
- 3:11Speaker 3: well digitalization and as particular investments on traceability. So with
- 3:20Speaker 3: this study, it says that the idea is to reduce delays,
- 3:25Speaker 3: improve accuracy as well. And with these selective investments, I
- 3:32Speaker 3: think you can make value except in the cost.
- 3:36Speaker 1: I think.
- 3:38Speaker 2: Okay, one of the other things that came through on
- 3:40Speaker 2: this study and we're just coming out of it out
- 3:43Speaker 2: of the holiday season, but that's the demand volatility, and
- 3:46Speaker 2: it came through as one of those the bigger pressures
- 3:49Speaker 2: that the fashion supply chains are facing right now. So
- 3:53Speaker 2: what are leaders doing today that is different from what
- 3:57Speaker 2: they've done historically in order to stay responsive. We've talked
- 4:00Speaker 2: about the visibility of the information, but what else are
- 4:05Speaker 2: they working on in regard to that volatility.
- 4:09Speaker 1: Well, Ellen, I believe the leaders, based on the responses
- 4:14Speaker 1: of this surveying study and the results we obtained, leaders
- 4:20Speaker 1: are mainly focused on building responsiveness in their operating model
- 4:28Speaker 1: through data driven decision, data driven visibility, looking at lead
- 4:34Speaker 1: time reductions, predictive analytics, and improving the cross functional execution
- 4:42Speaker 1: on the planning side, so the visibility the data allows
- 4:48Speaker 1: to normalize that volatility and enable better demand sensing, better
- 4:54Speaker 1: demand forecast, end to end visibility, which ultimately supports the
- 5:00Speaker 1: overall health of the fashion companies.
- 5:03Speaker 3: If you remember and ju learning in the study, the
- 5:08Speaker 3: participants mentioned as well the upgrading of the processes related
- 5:12Speaker 3: to as an OP and IBP and of course, as
- 5:15Speaker 3: you mentioned, connecting with the different forecasting, not the traditional
- 5:20Speaker 3: but including certain AI it's important as well, as you
- 5:24Speaker 3: mentioned demand sensing. In my mind, I think this shifting
- 5:31Speaker 3: from forecasting or traditional forecasting to real time sensing is
- 5:35Speaker 3: one of the trends using these market signals that are
- 5:39Speaker 3: really important and the social data that it's part of
- 5:43Speaker 3: important understanding on the behavior of the customers, but as
- 5:48Speaker 3: well including micro fulfillment for example, that this is something
- 5:52Speaker 3: that can help to adjust and react in a productively
- 5:58Speaker 3: KEEPLI manner on the for the market. I think that's important.
- 6:03Speaker 1: Yeah, yeah, that's right. Another another big component of the
- 6:09Speaker 1: actions taken to improve demand volatility is related to dynamic
- 6:17Speaker 1: stock adjustments or inventory optimization. In dynamic inventory management, that
- 6:23Speaker 1: allows the companies to reduce their you know, working capital
- 6:27Speaker 1: amounts and be more responsive to changes in demand and
- 6:32Speaker 1: customer requirements.
- 6:34Speaker 2: One thing that was interesting that I saw in this
- 6:37Speaker 2: study was in regard to automation. So obviously, you know
- 6:42Speaker 2: there's the digital transformation that's taking place, you know, utilizing
- 6:46Speaker 2: the data that these these companies have in order to
- 6:50Speaker 2: uh have that visibility and and really dial into the
- 6:55Speaker 2: details of what's happening within their supply chain. But when
- 7:00Speaker 2: it comes to the automation that is helping to facilitate
- 7:06Speaker 2: a lot of the work that's taking place, there's a
- 7:09Speaker 2: bit of a mixed bag there where companies are not
- 7:13Speaker 2: investing in these large fully automated solutions, but when they
- 7:17Speaker 2: do automate, they are being very intentional and very specific
- 7:22Speaker 2: about it.
- 7:23Speaker 3: So what types of.
- 7:23Speaker 2: Automation are delivering those strong returns on investment that are
- 7:29Speaker 2: able to support these supply chains.
- 7:33Speaker 3: In our study, many companies mentioned that they are focusing
- 7:37Speaker 3: on or their assortation. This is one of the things
- 7:41Speaker 3: that they focus I think a full automation is really
- 7:45Speaker 3: not this gain, but focusing on certain technologies related to
- 7:52Speaker 3: goods to person to enable these autonomous mobile robots that
- 7:58Speaker 3: can help to vocalize these investments in a specific processes
- 8:05Speaker 3: and or for example, automated pick packaging that is something
- 8:09Speaker 3: that can enable flexible handling on the pigs for example
- 8:14Speaker 3: with lower capex not really a huge capex that can
- 8:17Speaker 3: help to have the payback really quick.
- 8:22Speaker 1: Ecoing your point there, Carlos study points out the order's
- 8:25Speaker 1: sortation has a clear ROI and score the highest in
- 8:30Speaker 1: terms of automated processes. Also, as we know, sortation sometimes
- 8:36Speaker 1: is pretty manual or or also very convey your MG driven,
- 8:43Speaker 1: which we don't have that luxury anymore of a space
- 8:49Speaker 1: or capex available availability in some of the companies to invest,
- 8:54Speaker 1: so ortation is one of those. We also see trends
- 8:59Speaker 1: on on strategies around modular, right size and semi automated
- 9:05Speaker 1: solutions mostly goods to personal solutions, whether they are each
- 9:10Speaker 1: peaking or case peaking or utilizing toads. Many of the
- 9:15Speaker 1: fashion companies that are implementing omni channel strategies are are
- 9:22Speaker 1: are mainly investing in module right size semi automated solutions.
- 9:29Speaker 3: Let's remember that in the for the audience that we
- 9:35Speaker 3: help a lot of companies on implementing the technologies box.
- 9:39Speaker 3: In this specific study, we raise questions related to this,
- 9:43Speaker 3: So that's the way in which the market is going
- 9:48Speaker 3: for the investment that are really good.
- 9:53Speaker 2: So you'd mentioned earlier returns management being a focus, and
- 9:59Speaker 2: that came through. So not only for returns but also personalization.
- 10:03Speaker 2: We're differentiators for a lot of these organizations.
- 10:08Speaker 1: Why.
- 10:08Speaker 2: I mean, obviously, the customer is key, and the customer
- 10:12Speaker 2: wants what the customer wants, and the way that the
- 10:15Speaker 2: online ordering is is working these days, you know, the
- 10:19Speaker 2: returns management has to be handled well in those organizations
- 10:23Speaker 2: because that's that's just the nature of shopping online shopping now,
- 10:28Speaker 2: So what are some of those those capabilities that are
- 10:31Speaker 2: enabling this to become such a key differentiator for organizations.
- 10:36Speaker 1: Yeah, as as we know, apparel customers or fashion customers
- 10:42Speaker 1: jog brands through the lens of friction less rest return
- 10:48Speaker 1: tailor tailor fulfillment. Uh, those capabilities now depend on data
- 10:54Speaker 1: reach execution processes, right, so be clients being able to
- 10:58Speaker 1: trace returns digitally through web or apps is becoming again
- 11:06Speaker 1: a norm. It's not a it's not a nice to have,
- 11:09Speaker 1: it's a norm now. Clients are always looking for better visibility,
- 11:16Speaker 1: personalized packaging, relabeling. Also, we've seen some increase in how
- 11:24Speaker 1: clients are trending or willing to pay a bit more
- 11:28Speaker 1: for recyclable packaging or green last mile delivery channels or
- 11:37Speaker 1: last mile delivery methods. So that's that's super important for
- 11:42Speaker 1: fashion companies to understand how how potential clients and clients
- 11:47Speaker 1: are looking for personalization as well as again, return management
- 11:53Speaker 1: requires a lot of efficiencies not only on the client perspectives,
- 11:57Speaker 1: but but internally on how to move those products back,
- 12:00Speaker 1: how to incorporate those products back into their networks and
- 12:05Speaker 1: the distribution, so they minimize the waste and they minimized
- 12:10Speaker 1: you know, getting rid of product or potentially disposing some
- 12:13Speaker 1: of that product, which is ultimately impacting costs and parking profitability.
- 12:18Speaker 3: And I think Helen Julian and I reverse logistics and
- 12:26Speaker 3: personalization are really emerging since are really logistics differentiators that
- 12:31Speaker 3: are really tied to the customer experience. So the post
- 12:36Speaker 3: port chase experience is now a loyalty battleground, I would say,
- 12:41Speaker 3: in which if you avoid these frictions, then you will
- 12:45Speaker 3: have these really customers with a really good experience. And
- 12:49Speaker 3: that's why the driving of the trendy is this pushing
- 12:56Speaker 3: on improvement on these specific processes that are not one
- 13:00Speaker 3: hundred percent of the flows. For the flows of these
- 13:03Speaker 3: are really important to have really a differentiator on the
- 13:08Speaker 3: full value chain and of course help the companies to
- 13:11Speaker 3: reduce the margin loss. If you are not handled properly
- 13:14Speaker 3: these type of services, of course you will have some
- 13:18Speaker 3: certain loss of margin as well.
- 13:21Speaker 2: This study focused solely on the US, Canada and Mexico.
- 13:27Speaker 2: How are some of the sheriffs and trade policy and
- 13:31Speaker 2: geopolitical disruptions, how are they shaping that sourcing network and
- 13:37Speaker 2: diversification of some of these fashion networks in North America.
- 13:42Speaker 1: Yeah, I think we couldn't avoid this object specifically to tariffs.
- 13:50Speaker 1: There is a lot of exposure there and shifting policies
- 13:53Speaker 1: and global trade impacting what fashion companies do specifically in
- 13:59Speaker 1: North America. What we've seen is a trend on rethinking
- 14:06Speaker 1: network designed and building operational flexibility within their distribution network,
- 14:12Speaker 1: trying to understand multiple or dual paths to distribute products
- 14:18Speaker 1: across different geographies Asia and North America, Europe, Latin right. Also,
- 14:24Speaker 1: we've seen a greater regional integration and greater regional clustering
- 14:30Speaker 1: for some of those networks highlighting Mexico as an example
- 14:34Speaker 1: as a near shoring hub that is helping diversification and
- 14:38Speaker 1: improving lead times. As you know, all the different tariffs
- 14:42Speaker 1: and the shifting policies vary in and pretty much every
- 14:47Speaker 1: week every day now right, we also seen many fashion
- 14:53Speaker 1: companies trying to bypass us and trying to find an
- 14:58Speaker 1: extremeline the sourcing or inbound process to make sure that
- 15:02Speaker 1: they understand the cost to serve and by understanding their
- 15:06Speaker 1: cost to serve, they can redefine the network to effectively
- 15:10Speaker 1: deal with the variability and exposure to the tariff.
- 15:14Speaker 3: Yes, as Julian mentioned, is that this dual sourcing strategy
- 15:21Speaker 3: of creating the networks of these fashion companies in the
- 15:26Speaker 3: industry help of course, combined with predictive analytics, helped to
- 15:32Speaker 3: hatch this against started volatility. And I see that this
- 15:40Speaker 3: grist balance sourcing. The main drivers are Asia and non
- 15:46Speaker 3: distant sourcing for costs, but combined with Mexico Central America
- 15:51Speaker 3: for speeds. With this selective new sharing help to be
- 15:56Speaker 3: more agile and to have these stari is insulation to
- 16:02Speaker 3: avoid or reduce the risks on the.
- 16:04Speaker 1: Full supply chain.
- 16:06Speaker 3: And I think these are the strategies that we see
- 16:09Speaker 3: in the study, and of course we see in generally
- 16:11Speaker 3: in the marketing, specifically for North America.
- 16:14Speaker 2: Yeah, I spoke about the China plus one strategy multiple
- 16:18Speaker 2: times early in twenty twenty five, and it looks to
- 16:21Speaker 2: be like that is the direction that the market is going.
- 16:26Speaker 2: So it's interesting to see that come to fulfillment. So
- 16:31Speaker 2: to close this out for today, if you had to
- 16:34Speaker 2: describe the state of fashion supply chains in one sentence,
- 16:39Speaker 2: what would it be.
- 16:41Speaker 3: I don't know, let me start. It's hard for us
- 16:47Speaker 3: in one sentence, but I would say adata driven bevicibility,
- 16:54Speaker 3: fears supply chains and if you allow me to extend
- 16:59Speaker 3: the car, meant it helps to focus on resilience, digitalization
- 17:05Speaker 3: and speeds, and particularly in my point of view, is
- 17:11Speaker 3: that the fashion supply chains are becoming hyper connected with
- 17:18Speaker 3: predictive ecosistence. That helps on transparency, speed and of course
- 17:25Speaker 3: to be more competitive bents.
- 17:28Speaker 1: Well, from my side, I'll try my best. I believe
- 17:32Speaker 1: fashion supply chains are entering a new era of where visibility,
- 17:36Speaker 1: speed and resilience are becoming non negotiable or a month
- 17:42Speaker 1: half in order to compete in a very volatile environment.
- 17:49Speaker 1: SKU heavy market as well as a global trade dynamic
- 17:56Speaker 1: as well as different customer behavior and requirements for service,
- 18:03Speaker 1: for personalization, for customization, for even pricing. So that will
- 18:09Speaker 1: be my one phrase to describe or one sentence to
- 18:14Speaker 1: describe the output of the fashion state side.
- 18:19Speaker 2: Well, thank you so much, gentlemen for joining me today
- 18:22Speaker 2: on the podcast and sharing your insights on this important
- 18:27Speaker 2: study result and our viewers listeners can find that study
- 18:33Speaker 2: report at mebok dot com. I'll have a link in
- 18:36Speaker 2: the description. The episode description for you today. From the
- 18:39Speaker 2: growing importance of visibility and personalization to the pressures of
- 18:43Speaker 2: demand volativity and shifting trade policy, today's conversation shed light
- 18:48Speaker 2: on how the fashion supply chains are adapting in real
- 18:51Speaker 2: time and where the smartest brands are placing their bets
- 18:54Speaker 2: for the future. Thank you for turning tuning into speaking
- 18:58Speaker 2: of supply chain. If this conversation station sparked a new
- 19:01Speaker 2: idea or touched on a challenge that you're navigating, we'd
- 19:03Speaker 2: love to hear from you. You can reach out to
- 19:05Speaker 2: us at podcast at meibok dot com at any time.
- 19:09Speaker 2: Be sure to subscribe so you don't miss any upcoming
- 19:12Speaker 2: episodes featuring experts across our global team and partner network,
- 19:16Speaker 2: and tune in next time to hear insights on how
- 19:19Speaker 2: AI has shaped supply chains in twenty twenty five and
- 19:23Speaker 2: what to expect going into twenty twenty six