Latest / CEO Daily Brief with Dr. Jessica Kriegel
Anticipate Resistance To Change
In today's episode:
Any change to an organization will face resistance for rational reasons: lack of trust, switching costs, competing commitments, and change fatigue--as well as a reflexive identity-based resistance to change.
When making a change, start with a majority--even if that's just three people in a room of five.
Identify grievances and address resistance head-on. If you can, turn resistors into accountability partners.
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The skinny
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