Transforming Healthcare with AI: Insights from McKesson's Bilal Iqbal
Bilal Iqbal is the Vice President of Enterprise Contact Center & Digital Transformation at McKesson.
Over 20 years, Bilal has built and led transformation mandates at Fortune 500 companies across healthcare, logistics, financial services, and telecommunications, with accountability that does not end at delivery. He owns the strategy, the investment decisions, and the outcome.
What he has learned after governing up to $1B in annual investment and delivering $300M+ in realized value: the technology is rarely the hardest part. The hard part is building organizational conviction to make…
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