Latest / The One Small Change Podcast / From SEO to AEO: Redefining Search for Business Success
Transcript
- 0:00Welcome everybody to The One Small Change. And as always, I
- 0:04am so thrilled that you are spending your time with me today. And
- 0:08we are going to embark on a journey of exploration and
- 0:11transformation. And I'm your host, Yvonne McCoy, and I bring almost
- 0:1530 years of entrepreneurial experience. And I have a passion
- 0:19for discovering growth through the power of seemingly
- 0:23small change. And I want to thank you again for— I know
- 0:26your time is important, so I want to thank you again for coming,
- 0:30and I do this because I want to share with you
- 0:34people that I think will help you grow your business. And this week
- 0:38we are talking with Frank Buddenbrock and
- 0:42he is going to share with you how his story,
- 0:45how his life made a change in what he does that makes
- 0:49him really good at what he does. So
- 0:53Frank, thank you for being here. Thank you for
- 0:57sharing with my audience. Um, I know they're going to get
- 1:00a fistful of— what a weird thing to say, a
- 1:04fistful. They're going to get a handful. I think
- 1:08we're all in fight and flight right now. You're going to get a
- 1:12handful of information that is really going to help you grow your business.
- 1:17So tell us what you do and take it away.
- 1:21Sure. Again, Frank Budenbrock. I have a digital marketing
- 1:24agency for the last 20 years. We do pretty much everything
- 1:28and anything it takes to promote a business online, and that could be
- 1:32anything from website development to social media
- 1:35management. A lot of the work that we do now is, of course,
- 1:39Google and Facebook ads management, and then search
- 1:42engine optimization, and now the new AEO, or
- 1:46answer engine optimization. We also do a lot
- 1:49of email marketing campaigns for clients because Once we've
- 1:53driven someone to your website, you need to follow up with them.
- 1:57It's rare that they're going to have just an impulse
- 2:01buy, unless you're an e-commerce site, let's say. But if you've got a service or
- 2:05product that they want to do some research on, they're going to
- 2:09have to be educated and entertained and engaged.
- 2:12And, you know, you have to tell them why you have the best solution to
- 2:16the problem they're trying to solve. So before you go, before you go
- 2:20any further, because I'm not, you know, an
- 2:23expert in any of that, I've never heard of— what did you call it?
- 2:27Answer? Answer Engine Optimization, or
- 2:31AEO. Uh-huh. I don't even know what that means.
- 2:35Yep. Well, you're not alone. A lot of people are
- 2:39seemingly unfamiliar with it, though you've probably seen it every day of the
- 2:43week. Now, when you do a search for something,
- 2:46if you do a Google search for something, Google is going
- 2:50to return a page, what's called a search engine results
- 2:54page or a SERP. And at the very top of that page now,
- 2:57Google puts their AI overview. And
- 3:01that has a, like a summary,
- 3:05but it's at the top of the page and it's called the AI overview.
- 3:09And what that is, is the answer to the question that
- 3:12you've just asked in the Google search bar. I do. I saw that
- 3:16today. Yep. And so now the goal
- 3:20is to make sure that your product or your service, your
- 3:23business is one of those companies mentioned in that
- 3:27paragraph. And that's what the new answer engine
- 3:31optimization is all about, because most people now are
- 3:35finding the answer that they want there. And they're no longer scrolling
- 3:39down, so they're rarely seeing your ads. They're rarely seeing your
- 3:43website listed as one of the search results. So
- 3:46it's a, it's a very big deal. It's really changed the world of
- 3:50search. Well, you know, one of the things, one of the
- 3:54reasons I was really interested in having you come on was because
- 3:57we share something in common, and that is Be Found.
- 4:01So tell us your story and why you're good at helping people be found.
- 4:07Well, sure. Years ago, actually before the
- 4:10internet was what it is today, before Google was the search engine
- 4:14of choice, I was the president of the Southern California Land Rover
- 4:18Club, and we used to do a lot of exploring in the Southern
- 4:22California area, and that included things like Death Valley and the Mojave
- 4:25Desert. And it dawned on me that I should have somebody teach our
- 4:29members desert survival skills 'Cause there are times
- 4:33when you're out there in the desert and something can happen to your car, something
- 4:37completely not your fault, something you didn't do, but you may have a
- 4:41catastrophic failure in your vehicle. You're out in the desert and now what
- 4:44do you do? You're miles from the nearest road and what
- 4:48are you gonna do to survive? But again, this is way before the
- 4:52internet and trying to find that person, somebody to teach
- 4:55my members desert survival skills, was virtually
- 4:59impossible. I mean, they don't list themselves in the White Pages, if you
- 5:02remember those, or the Yellow Pages, if you remember those.
- 5:06And it was very difficult to find that person. But I
- 5:10heard about this thing, the internet, or the World Wide Web, as we called
- 5:14it back then. And I thought, well, maybe there's a website
- 5:17where that person might have listed themselves, some kind
- 5:21of a directory. And I, I searched high and
- 5:25low and couldn't find that person. And so I thought, well, you know
- 5:29what, there should be a website where you can find experts in any
- 5:32field. And so I decided I would build that website,
- 5:36and it was called findanexpertonline.com.
- 5:40And it took me quite a while to build it.
- 5:44WordPress didn't exist, Wix didn't exist, none of
- 5:48these platforms exist back then. You had
- 5:52to do things like Joomla for the directory part. I had to use
- 5:55a program called phpMyDirectory, and back then
- 5:59they barely could talk to each other. It was impossible to get them
- 6:03to integrate. Things like YouTube didn't
- 6:07exist back then, and trying to get an interview or a podcast like
- 6:10this again was very, very difficult. There was no delivery
- 6:14method back then. Nevertheless, I decided to make this
- 6:17directory. I did, and I started having experts
- 6:21subscribe or be members in this directory. And I
- 6:24tried to find one of my own experts doing a search,
- 6:28and I couldn't find them. And I said, well, that's not going to work. I
- 6:31can't charge these people money to be in my directory and then not have them
- 6:35be found. So I found out that there's this thing called
- 6:38search engine optimization. And I read both books
- 6:42at Barnes Noble on the subject at the time. I took
- 6:46a couple classes at UCLA and one at UC Santa
- 6:50Barbara. I put all this information together, made my own recipe for
- 6:53search engine optimization, and applied it to my own website. And
- 6:57then sure enough, there I am on the first page after about 5
- 7:01months. Actually, it took quite a while.
- 7:05So, um, back then Google again was not the search engine of choice. We had
- 7:08things like AltaVista Ask
- 7:13Jeeves, uh, AOL, uh, yep, and Dogpile. I always found that one to be kind
- 7:17of curious. But then finally Google came along
- 7:21and, uh, superseded everybody. They really came in
- 7:25with a phenomenal algorithm and set
- 7:28the standard. And so now all the other search engines at
- 7:32that time anyway would just license the data that Google was
- 7:36collecting. And that made the job a whole lot easier. So, and
- 7:40then— I'm sorry, finish, finish. Yeah,
- 7:45so, uh, in that process of building my website and doing the
- 7:48search engine optimization, as the internet started ramping up, it
- 7:52also dawned on me, hey, people are going to have websites and they're
- 7:56going to want to have them found, and the way to do that is through
- 7:59search engine optimization. And so that's how I started the
- 8:03digital marketing agency that I have today. So there are a couple
- 8:07of things. Some of these are kind of high level, but the first thing I
- 8:11think is, and this is what I believe as
- 8:14well, is people, you know, people
- 8:18need to be found. You can have the best product, you can have the best
- 8:22service, the best process, the whatever, but if nobody
- 8:25can find you, it doesn't matter. So that's the
- 8:29first thing. The second thing that I think you hit on kind
- 8:32of unintentionally is The way to be
- 8:37found is constantly changing. So
- 8:40if you were doing something that, you know, you used to come up and, you
- 8:44know, ask Jeeves, that's not going to help you now. So you have to
- 8:48stay relevant. And I think as entrepreneurs, that's probably one
- 8:52of the biggest mistakes that we make,
- 8:55is that we think we fixed a problem and then we don't look at
- 8:59it again. Do you know, you know, I— and one of the things
- 9:03that I say all the time is people are practicing to be perfect, practicing
- 9:07to be perfect, practicing to be perfect, and when they think
- 9:10they finally nailed it, that thing doesn't exist
- 9:15anymore. So you gotta be imperfect and jump in right
- 9:18away. And then I think the third thing— there was a third
- 9:22thing— so you got to be found, you got to be found in
- 9:26relevant places, and I don't remember the
- 9:30third one, but it'll come to me. So go ahead. You know,
- 9:33yeah, no, you're absolutely correct. We tell
- 9:37clients it's not a set it and forget it situation at
- 9:41all, especially with the internet. I mean, literally
- 9:45Google changes things almost on a daily basis. I mean, it is, it is a
- 9:49moving target, you know, and it, it makes it interesting, makes
- 9:53it frustrating. But it keeps us on our
- 9:57toes, keeps it very fresh in our minds, you know, and
- 10:01what worked maybe next week doesn't work this week, you
- 10:04know, the paradigm changes all the time. And now,
- 10:08like I said, with the AEO, 6 months ago
- 10:12that barely existed, but, you know, a week ago
- 10:15it's now very, very, very much at the
- 10:19top of people's conversation. What, what, what would you
- 10:23say are the other misconceptions that people have
- 10:27about being found on the internet or in internet
- 10:32marketing? Well, I think a lot of it, again, for being
- 10:35relevant, that's very important. Now with the
- 10:39AEO, it's all about answering the questions that people have.
- 10:43So now the process, rather than just targeting
- 10:46specific keywords, right, if you just had a particular keyword that you
- 10:50were targeting, and hoping that people would type that in
- 10:53and your page would come up on that first page of results. Now
- 10:57the thing is that people are answering questions, answering questions, or asking
- 11:01questions. They're much longer phrases, you know, what is the
- 11:05best project management software? You know, so it's a whole
- 11:10question. And so now the challenge is making content on your
- 11:14site that literally has that exact question maybe in
- 11:17the title tag, maybe at the H1 tag or the title of that
- 11:21page, and then answering that exact question through the content of
- 11:25your page. So that's, that's very, very
- 11:29critical. So this never dawned on me, but
- 11:34it— so for instance, we used
- 11:37to say, give me management software,
- 11:41give me management you know, what's some management
- 11:45software? And now we're asking more to get
- 11:48a qualitative answer, like give me the top
- 11:5210 or give me the best. I never thought
- 11:56about that before because I actually, I mean, and
- 11:59it's funny because I did a search today. I wouldn't even tell you what it's
- 12:02on because it's really weird, but I went in and
- 12:06I originally put in the phrase of the
- 12:10thing And then I was like, that's not really— I mean, I, you know, that's
- 12:14not really what I want. What I really want is this. And so it's a
- 12:18much longer question. So that's an interesting thing because I think
- 12:21some of us— there are some ideas that I
- 12:25think we are attached to, like you have to have the right
- 12:29hashtag, you have to have the right words, you have to— but it
- 12:33again, it's evolving. Oh, yeah. Very
- 12:36much. And I think a lot of it is driven by the
- 12:40smartphone. One's on my desk here somewhere, but because it's
- 12:44now going to mobile, right, on your smartphone, and
- 12:48people don't want to necessarily type in an entire
- 12:52question, so now they're using voice search. And that's how
- 12:55Google is seeing where the intent is. So people are no longer
- 12:59just typing in project management software., but
- 13:03now they're using their voice command and they're asking Siri
- 13:07or Google, you know, what is the best project management software I can find
- 13:11for my company? Well, nobody's going to type that in, but now that you can
- 13:14do it by voice, now that phrase is an entire question,
- 13:18right? Or a whole sentence rather than just targeting
- 13:21a keyword. And I think a lot of that has come from that
- 13:25ability to do. That type of search. And, and I think maybe, you
- 13:29know, again, this is my opinion, but You know, one of the
- 13:33changes that I've been making is to ask
- 13:37a question, you know, because I think people—
- 13:41there's a curiosity factor, right? You know, and if
- 13:45the question, you know, is one that it's like, oh, I had that thought before,
- 13:48you know, and the same thing, you know, part of when
- 13:52I'm working with clients, I tend to have them
- 13:56start with what's the situation that your client is in
- 13:59instead of like, do you find yourself, you know, that this is happening and this
- 14:03this is happening, versus I am so-and-so, I do this, this,
- 14:06and this, I've taken many courses, blah blah blah blah blah blah blah, because they
- 14:11don't care, right? You know, if you, if you're not going to deal with the
- 14:14issue that I have, what do I— why do I need to listen, you know,
- 14:18any further? And what you're telling me is that that lesson
- 14:22is true for the internet as well, right?
- 14:26Right. And, you know, the big difference between just doing a search and getting
- 14:30a result in the answer engine optimization is that if you type
- 14:34something in and you just do a search, for example, Google is just going to
- 14:37say, here are 10 results and your answer is probably in one of
- 14:42those 10, right? But now with the answer engine optimization and
- 14:45that AI overview at the top of the page, they're saying, here's
- 14:49the answer that you have and I'm certain of it. So you don't have to
- 14:53start looking around for things. My wife has given up on Google.
- 14:57She just does ChatGPT. That's her search engine. And
- 15:01she'll ask that question, you know, where, where can I find
- 15:05the best recipe for sourdough bread? You know, and then
- 15:09boom, here, that AI overview is going to present the answer
- 15:13to that question, or at least citations or sites
- 15:17that she could visit that have that answer.
- 15:20So she doesn't have to filter through all those 10 different search
- 15:24results. To try and find the answer because a lot of them are advertisements, a
- 15:27lot of them are not very
- 15:31relevant. So here, boom, just saves so much time and
- 15:36aggravation too. What other things are we doing? Do
- 15:39we have misconceptions about or.
- 15:45Doing wrong? Well, again, I think the set it and forget it, that's probably one
- 15:49of the biggest problems that we see. Even
- 15:52with, again, going back to the search engines or even the answer
- 15:57engine optimization, those algorithms, they want to see
- 16:01fresh content. So you need to, even if you've got a blog post from 5
- 16:06years ago, you can go in there and refresh it, right?
- 16:09Depending on your, your market or your industry, probably things have changed in the last
- 16:135 years. It could be last 1 year for all I know, but
- 16:17it's a wonderful opportunity to go in there and refresh your
- 16:20content And then that improves your likelihood of being again one
- 16:24of those search results that Google is going to present to answer
- 16:28that question. When you say refresh, do you mean just
- 16:32post something on it so it comes up, or do
- 16:35you mean repurpose it? Well,
- 16:39I would say, like I said, that there's probably new
- 16:43information, right? So in the last 5 years, for example, there
- 16:47may be a lot of innovations in software right
- 16:50now. Software is functioning at a different level because of, because
- 16:55of AI. So here's an opportunity for you to just— it doesn't have to be—
- 16:57you don't have to rework the entire blog post or article, but you want to
- 17:01give it some brand new information. And then now when the search engine
- 17:05comes— update it. Update. Okay. Update
- 17:09or refresh. Exactly. Because I have some posts that
- 17:12I consider classic posts. You know, and so, and I
- 17:16post them once a year, and each year I take a look at them
- 17:20and see if the message is relevant, see if the call to action
- 17:23still makes sense, do you know? And I just did one
- 17:27of those recently. I always do one around the time Girl
- 17:31Scouts are selling cookies, right? And the post is,
- 17:34what does, what does Girl Scout cookies, my dad, and
- 17:38marketing have in common? And it's, you know, when I was a Girl Scout,
- 17:42my dad used— I was always the highest seller because my dad used to take
- 17:45the cookies to work with him and he would let people have one
- 17:49cookie for free. Right. And then when they came back, you know,
- 17:53it's like they didn't know they need a cookie until they saw it.
- 17:56Right. And when they came back, you go, oh, I have all these varieties
- 18:00for sale. And that's kind of what we need to do. A lot of times
- 18:03our people don't know what it is that they need. So,
- 18:07you know, right. So that's good. I'm glad I'm doing that right.
- 18:11So, yeah. And again, that kind of goes to the email marketing we were talking
- 18:14about earlier too, because people have so much going on in
- 18:18their life and you've got to be in front of those people, try and stay
- 18:22top of mind, right? And show them that you have the best
- 18:25solution to the problem they're trying to solve. So, so this is one
- 18:29of the things that I see with clients a lot, and I know I
- 18:33struggled with it. And it's like, I don't want to
- 18:36fill somebody's inbox up. I don't want to post too many
- 18:40times. I don't want to, you know. So, do you have any thoughts on that
- 18:44or any suggestions? Yeah, I think a lot of
- 18:48us think that we're that special, I guess, maybe that
- 18:52maybe we shouldn't be in their inbox so much. But I don't know about
- 18:55you, but I follow quite a few different
- 18:59industry leaders across the board. I've probably worked with 100 different industries over
- 19:04the years. And I'll subscribe to their newsletter. And I mean,
- 19:07there are some of those gurus, if you will. I get
- 19:11an email from them every single day, you know.
- 19:15And if it's good, if it looks interesting, if the subject line catches my
- 19:19attention, I'll open it and read it. Otherwise, it's just hit the
- 19:23delete button, you know, and let it
- 19:27go. But I think you still need to be in front of people.
- 19:31I mean, you know, who doesn't know Apple? Who doesn't know Coca-Cola? Who doesn't
- 19:34know Ford? But they're doing commercials every day, every day,
- 19:38every day. So, you know, people get distracted,
- 19:42have things going on in their life. And if you've got a
- 19:46product or service to sell, you've got to stay. In front of those people. I
- 19:50also think that, like you said, we've got
- 19:53so much going on. But I, you know, I mean, a really simple
- 19:57thing is You know, if you just send one post, by the time the person
- 20:01decides they're going to read their email, you could be on the third page and
- 20:04they never even see it. Exactly. You know, and
- 20:08so I— the first thing that I say to
- 20:12clients is be consistent. If you're going to send
- 20:16your newsletter out on Sunday, then like I do, send it
- 20:19out on Sunday and be consistent. So it's better not
- 20:23to bite off bite more than you can chew. It's better to build up
- 20:27so that you can stay consistent. And one of the
- 20:31things that, you know, that I did, it was like, you know,
- 20:34was I discovered I can resend the people who
- 20:38didn't open. It's like, oh, they didn't open, so they didn't see it. So I
- 20:42will, you know, I won't be bothering the other people. I will, you
- 20:45know, but it, it, you know, I started out with
- 20:50like, oh, twice a week seemed like a lot. And now I'm
- 20:54up to at least like 5, really
- 20:58every day but Monday, you know, but it's
- 21:02a different variety of kind of things. So, you know, Sunday
- 21:06is my newsletter, Friday is the
- 21:09podcast, right? Tuesday and Wednesday are my posts, Thursday there's
- 21:13a quote, you know, and, and so there's a variety of things
- 21:17for people to look at and to see. And I've kind of saved
- 21:21Monday as as when I have like a personal message that I
- 21:25get, like, you know, yeah, my thought that I, you
- 21:29know, that isn't necessarily, you know, it's
- 21:32like one of the ones that I do is
- 21:36this is political, you know, delete if
- 21:40you're not. But when I get like, yeah, yeah. That
- 21:44kind of thing. Yeah. Well, you're right on
- 21:48about being consistent. 'Cause if they like your
- 21:51stuff, for example, your Sunday newsletter, people are gonna
- 21:55start looking forward to it if you're consistent, if they know, oh, okay, Yvonne's
- 21:59newsletter comes on Sunday. Maybe at the end of the day after I've had
- 22:02the weekend with the family or kids or friends, whatever, and I'm sitting in front
- 22:06of the TV with my laptop or iPad, oh,
- 22:10wonder what Yvonne's newsletter is today. And people will kind
- 22:13of look forward to that. So being consistent is, is
- 22:18really critical. One thing we found interesting when we— we've done quite a
- 22:21bit of marketing for personal injury attorneys
- 22:25and mostly on the Google Ads side of things, right? Because they want
- 22:29to be there when people go looking for an attorney, right? So Google Ads is
- 22:32one of the best ways to do that. But they also would like
- 22:36to have blogs written for them again so that they can come up in
- 22:39the search results because they've got constant fresh new content to
- 22:44their website. And, you know, that's one of the things that we'll offer them as
- 22:47one of the services. And they say, oh no, we'll take care of it. And
- 22:50we go, okay, sure, right? So first month they're
- 22:54right on, second month they're right on, third month
- 22:58they're maybe a week late, and then by the fourth month it's done. It's almost
- 23:02like a gym membership, you. Know, everybody's really gung-ho at the
- 23:05first year. Yeah, but by, you know, by March you can find
- 23:09a parking spot in that parking lot at the gym without. Any trouble at
- 23:12all. So the other thing that I tell people
- 23:16is, you know, rather than keep changing what you're doing and keep moving the
- 23:20way that you're— you know, it's like the person that sees you on Monday and
- 23:24goes, oh, I need to come back to this, or I need to find them
- 23:27again, you've moved. I said it's like having a mobile store that you move every
- 23:31day and sell something different. By the time they're ready that,
- 23:34you know, you're doing something else, and so you're really
- 23:39losing sales. Um, before we run out of time, there's one other thing I wanted
- 23:42to ask you, and that had to do with— we
- 23:46were talking about being
- 23:50consistent, um, repurposing.
- 23:54I know, I, I got it. Okay, I'm having these—
- 23:57for the, you know, for those that are listening, you notice I'm kind of
- 24:02glitchy lately. When should somebody start thinking, I'm ready
- 24:06to pay.
- 24:09For ads? Well, as soon as possible, really,
- 24:13because the longer you wait, the more
- 24:16opportunity your competitors have to come in and take those clients
- 24:20away from you. But again, you
- 24:24know, there are.
- 24:28Money issues. Sure. And also, if you're— all right, so I always say you
- 24:32have to have clarity about what you're doing. You have to be really
- 24:35sure, you know, pretty, you know, clear about what you're doing,
- 24:39because obviously if you're fuzzy about what you're advertising, your results are not going to
- 24:43be good. And it's going to be— so there's a certain place, a certain timing
- 24:47in your business that you go, okay, I've got some clients,
- 24:51I got some cash coming in, I'm pretty clear about what
- 24:55I'm doing. What are the things that people should start saying, or what should
- 24:59they be aiming for to say, this is where I need
- 25:02to get before, you know, I need to have a certain
- 25:06amount of money to, to be able to
- 25:10be out there enough to get results? Sure. I mean, running
- 25:13one ad won't do it. No.
- 25:17Yeah, you'd have to have a campaign. Well, again, it depends what's your, what's your
- 25:21objective., right? Are you just looking to maybe have people sign up
- 25:25for your webinar? That, that's one objective. If you've got a product
- 25:29that you're selling, that's another objective. If you've got a service that you're
- 25:33offering, maybe it's a brand new service or a twist on
- 25:37an old service, then you want to get the word out there that this is
- 25:43available for people. All right, so nice thing with— go ahead. So if we were
- 25:45gonna— if we were trying to get people to sign up for a workshop.
- 25:50Workshop or webinar. Mm-hmm. Yeah, again, if you've got a good
- 25:54list, that's always a good thing for on the email side of things. But
- 25:58what's nice too, with that email list, you can import that into your
- 26:02Google Ads account and show Google these are people that we
- 26:06want to target, and Google will now present those ads in
- 26:10front of like people, right? So that, that's
- 26:13a really nice feature that Google offers you to do that. The
- 26:17nice thing with Google Ads or Facebook Ads is you can start small,
- 26:20you can scale. You don't have to go out there and spend $5,000. You
- 26:24know, you may not have that, it may not make sense. So you might
- 26:28start out small at a $500 a month campaign
- 26:32and see how your responses are and then scale it up,
- 26:35right? As, as new leads come in, as money comes in, now you scale it
- 26:39up and scale it up and scale it up. And then as long as it
- 26:42keeps on working, you do that. And if it's not working, then you need to
- 26:46go in and tweak things. You need to change maybe the offer that you
- 26:50have. Maybe your, your headline isn't grabbing them. Maybe the landing page
- 26:53that you're sending them to isn't converting because it's not
- 26:57very compelling. So it's a whole process. It's not just the ad. For me, the
- 27:00ad is just like the very first exposure
- 27:04to a company, right? But now you bring them to a landing page, and that's
- 27:08where you really get a chance to educate those folks. And show them why you
- 27:11have the best solution to the problem they're.
- 27:15Trying to solve. We're running out.
- 27:20Of time. Okay, I got, I got into it, you know. So here's the thing,
- 27:24we talked about a couple of things. One is, um, that
- 27:27entrepreneurs can do. One is to be consistent. One is to
- 27:31update and be relevant, you know, don't just set it,
- 27:35you know, do it set it and leave it. Um, and
- 27:39you've got a gift, so you haven't talked about that yet, so
- 27:42let's do that. Yeah, if people are interested in how they
- 27:46are appearing in that AI overview, I'm
- 27:50offering a chance to have an
- 27:54AIO— AEO assessment. So what you could do is email
- 27:58me at frank@canyoufindmenow, and I'm sure you'll put it in the show notes
- 28:02here. But they could email me with their URL
- 28:07for their website and of course their name and maybe some of the keywords that
- 28:10you'd like to be found for. And then
- 28:13we'll do an AEO assessment to see
- 28:18how your website is doing as far as answer engine
- 28:21optimization is concerned. Guys, this is
- 28:25a fabulous gift. If you're trying to build your business, I don't know why you
- 28:30wouldn't do this. So, okay, here's where I'm going to put you on the spot.
- 28:33When was the last time you did. Something new for
- 28:36the first time? Oh, good question. Something new for
- 28:41the first time. Well, you know, I like to, like
- 28:44to cook, so I'm always looking at new
- 28:48recipes. So I've come up with a
- 28:52new recipe for lemon pound cake. My wife is
- 28:55just enamored with lemon pound cake, so I've I've tried a new recipe.
- 28:59I've got to tweak it. It's not perfect yet. So
- 29:03I like to do that. I used to own a restaurant years ago
- 29:07when I was much younger. Yeah, it was a submarine sandwich shop.
- 29:10You are, you are
- 29:14a multifaceted individual. My husband, my husband goes on YouTube all the time to
- 29:18find, to find recipes. And so we eat really well. He's retired, so he
- 29:21likes to cook too. So that's a good thing. All right. So I got to
- 29:24do the ad before we run out of we run out of time. And so
- 29:28I hope if you like this, everybody will take the time to
- 29:32subscribe and to share the podcast and to engage with this
- 29:35on social media. And the reason I did this was I meet
- 29:39so many interesting people, and I want you to be able to learn
- 29:43from them and supercharge your business and give you a chance to connect with
- 29:46people that maybe you wouldn't have ordinarily have come up with. And it's
- 29:50my way of giving back, and it's my, you know, my hope
- 29:54that you will use the information to grow and
- 29:58have impact. And so I hope that you will continue to join me on the
- 30:01One Small Change. And, you know, as we go along, I'm making
- 30:05changes, I'm learning things, and you, you know, I can't wait to
- 30:09share it with you. The other thing is, if you have never listened to the
- 30:12first episode or any of the Clarity
- 30:16Check podcasts that I've done, you might want to do that too. So, Frank,
- 30:21before we finish, Tell me, you know, your words of
- 30:24wisdom. What are your, what are your, you know, a favorite quote or what you.
- 30:28Want people to remember? Well,
- 30:32if it's about business, you know, you really have
- 30:35to concentrate on marketing. I think it
- 30:39was what David Ogilvy said, you know, half the money
- 30:42I spend on advertising is wasted. I just don't
- 30:48know which half. And I've always found that fascinating. But
- 30:52the point is, you still need to market. It doesn't matter what you do, what
- 30:55you offer. As I said earlier, even the big guys, the
- 30:59Fords, the Apples, the Microsofts, the Verizons
- 31:03of the world, they are running ads constantly.
- 31:07And there's a very good reason why they do that. So take
- 31:12that to heart. The other thing that, not to jump on your last words,
- 31:15but I think one of the things that's
- 31:20really important is I think the best thing that ever happened to me
- 31:23was learning that entrepreneurship is an experiment.
- 31:27Do you know, you never, you never get closer to your goal until
- 31:31you do something. And that doesn't mean, you know, and you learn from
- 31:35your failures. And I think, and, you know, marketing, I mean, I think all
- 31:38the time of like some of, you know,
- 31:42Coke's big fiascos, you know. So if a really big company with a
- 31:46big, you know, marketing department and stuff can make mistakes like that, I
- 31:50shouldn't be surprised that I, you know, would make a mistake.
- 31:53And you just, you know, and some of the best things you— some of the
- 31:56best things that you learn come from just
- 32:00taking action and seeing what the response is. You know,
- 32:04because you want people to engage, you want people to respond to
- 32:08what you're doing. Anyway, sorry, I got— yeah, that's one thing we do
- 32:11all the time is test, test, test.
- 32:15Because if nothing else, people just have advertising fatigue.
- 32:19You know, after they've seen your ad 3, 4, 5, 10
- 32:22times, they're kind of done. So now you have to come up with something else
- 32:26so that they can stay interested in what you.
- 32:30Have to offer. Variety, but with
- 32:34a specific
- 32:38focus. Absolutely. Okay, um, we're gonna have to cut this short.
- 32:42Um, well, thank you. I have learned so much, so I hope everybody
- 32:45that's listening to this has learned stuff as
- 32:49well. And so what I want to remind you is that
- 32:52change can be simple, but it isn't always easy. I
- 32:56mean, it requires courage and resilience and a willingness to step outside
- 33:00your comfort zone. I know for myself, if I don't
- 33:03have some butterflies in my stomach, it means that I'm not, you know, I'm
- 33:07not interested enough. So, you know, that's a good feeling. It's not
- 33:11fear, it's excitement. So I hope you will continue to join me on the one
- 33:15small change as we embark on this journey together. And until the
- 33:18next time, stay very, very
- 33:22curious. Bye, Frank. Thank you.