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Innovating Customer Experiences & Empowering Brands Through Ai | Ep 108 | DevReady Podcast

In this episode of the DevReady Podcast, our host, Anthony Sapountzis is joined by Santiago Santa María Morales, Product Director at NTT DATA Europe & Latam. From enhancing customer service through AI to deciphering the future of communication, this conversation is a deep dive into the world of technology innovation. Don't miss out on Santiago's insights that could reshape how we interact with brands! Topics Covered •Leveraging AI to Elevate Brand-Customer Connections •Tech Evolution: From NLP to GPT-3 to Beyond! •Improving Customer Connections through Streamlined Communication •Secrets to…

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