Latest / Keys To The Shop : Equipping Coffee Shop Leaders

SHIFT BREAK! The Right Place for Creativity in the Cafe
We like to use the word "creativity" when describing ideal traits in coffee shop staff. In some ways, this is admirable and very useful, for a lot of us though, without exploring and establishing the details behind it and how exactly it looks to be creative, we end up with a lot of confusion, inconsistencies, and dropping the ball on quality service. Do we really want baristas going rouge getting "creative" with core menu items?
Today on Shift Break we will be talking about where and how to apply creativity in the various places in the coffee shop. The goal if that it it never turns into a…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.