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How a Local Garage Used Winter Tire Storage to Beat the Dealerships
Independent garages are losing service customers to dealer chains that promise convenience. This episode tells the story of Dave's Auto Repair in Burlington, Vermont, which turned a seasonal pain point — winter tire storage — into a loyalty engine. By charging $150 for off-season storage and bundling it with a free spring inspection, Dave kept 340 customers coming back year-round, added $51,000 in annual revenue, and cut no-shows by 40 percent. We walk through the math, the logistics of a simple pallet rack system, and why this model works better for a small shop than for a big…
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