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Salesforce Majeur
Last week’s misstep made headlines. This week’s silence made it worse.
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll revisit the unraveling of Salesforce CEO Marc Benioff’s leadership narrative and why his five-day pause during Dreamforce may have done more reputational damage than the quote that started it all. When values-led leaders start hedging, audiences don’t just get confused, they recalibrate trust.Then, a sharp turn to Disney’s spin on subscriber loss. After 1.7 million users reportedly canceled Disney+ and Hulu, internal voices tried to downplay the…
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