Latest / Business-First Creatives: Client Experience & Systems for Service Providers
Email Like You Mean It Is Dead. Here's What's Replacing It.
Email Like You Mean It is no more, y'all. I rebranded it — again — and this time I actually love the name I landed on: The Experience Edit.
In this episode, I'm walking you through why I made the change, what's different now that it's gone from a 5-day sprint to a full 10 days, and why I finally split it into two clear goals: mapping your client journey in week one, then writing your entire client communication library in week two. I also touch on why workflows still aren't part of this offer (on purpose), and what to expect if you join me live July 13–24.
Plus — I'm kicking off the July…
The skinny
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