235 How To Make Your Front Office Rock with Laura Hatch : Dentistry Uncensored with Howard Farran

Dentistry Uncensored with Howard Farran · Nov 22, 2015 · 1h 3m

•Importance of training •Morning Huddles •Hand offs •Great Staff Communication •Staff support doctor and doctor support staff •Use of headsets in the office •Much more I have a bachelor’s degree in human resources and a master’s degree in organizational development. What is that, you might ask? Basically, I have spent years learning how to deal with people in the context of an organization. Before entering the dental field I was a retail store manager, outside sales person, and technical recruiter. After graduating dental school, my husband Tony asked me to help him run is scratch dental…