Episode 147: Industry Tea with fitDEGREE Support
What We Cover In This Episode:
The best ways for a fitDEGREE client to send a support ticket for the team to look after, as well as what to expect for turnaround time [3:29]
What to be aware of in terms of the order of urgency in which issues are addressed [8:15]
Some of the "do's and don'ts" when submitting a support ticket [10:47]
Why Ali will often suggest that the person requesting support hop on a call with her versus corresponding via email [15:59]
An underutilized resource that has great benefits when used to solve issues that arise [18:30]
Quotes:
"I think a big thing is we want to do…
The skinny
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