“Most Shops Ignore This Until It Breaks” — Call Inbound | GGP #107
Most shop owners think about phones only when they stop working. But poor call handling, weak backup systems, and inconsistent customer communication quietly hurt visibility, trust, and conversion long before a total failure happens. In this Vendor Insights episode, David Boyd explains why communication systems deserve the same strategic attention as marketing.David Boyd from Call Inbound works closely with independent auto repair shops across the country, helping owners improve customer communication workflows, call reliability, and advisor responsiveness. Through those conversations, he…
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