Latest / The STA Clinician Podcast / STA297: Protecting Your Massage Therapy Career: Lessons from a False Allegation – with guest Bodhi Haraldsson
Transcript
- 0:00You're listening to the STA Clinician Podcast, connecting clinicians across healthcare.
- 0:17And we're live. Hey, people. Welcome to episode 297 of the STA Clinician Podcast,
- 0:24formerly known as the Sports Therapy Association Podcast.
- 0:28I'm your host, Matt Phillips. And as always, this episode is being recorded
- 0:31live on the Sports Therapy Association YouTube channel and Facebook page at
- 0:36eight o'clock UK time on a Tuesday.
- 0:40In this episode, entitled Protecting your massage therapy career,
- 0:44Lessons from a False Allegation.
- 0:47I will be very shortly joined by Bodhi Haraldson, a registered massage therapist,
- 0:52clinician, and education department director at Pain Pro Clinics in British Columbia, Canada.
- 0:59But first of all, a big thank you as always to my guests from the previous episode,
- 1:04episode 296, which was entitled Collaboration Over Competition,
- 1:08Five Strategies to Grow Your MSK Practice Without Burning Out,
- 1:13in which I was joined by Andy Hosgood and Andrew McCauley, founders of The Unbound Project.
- 1:20The episode, for those of you who haven't caught up with it or didn't attend
- 1:22live, tackles the all-too-common feelings of frustration, isolation,
- 1:26and burnout in our industry,
- 1:29and looks at ways of avoiding this, including defining one's personal success,
- 1:34shifting identity from clinician to leader, managing capacity and reflection,
- 1:40using peer collaboration and coaching,
- 1:43um i'm very biased myself i can't stress how wonderful andy hosgood and andrew
- 1:47mccauley are and how useful they are to the industry they do some amazing work,
- 1:51so i do urge you to check out whether you're a clinic owner or work independently
- 1:56with a team i do urge you to check out the unbound project website it's all
- 2:00free the group we talk about on the episode is free the community.
- 2:07Um and if you're coming to therapy expo sorry therapy show my mouth therapy
- 2:10show this year formerly known as therapy expo at the nsc birmingham uh in november
- 2:15then both andy and andrew are going to be presenting there so i recommend that
- 2:18you try and squeeze that into your day or two days,
- 2:22So that's episode 296 of the STA Collection podcast, available as always on
- 2:26the Sports Therapy Association YouTube channel and all popular podcast apps.
- 2:32All right then, back to tonight's episode. Protecting your massage therapy career,
- 2:38lessons from a false allegation.
- 2:39For those of you who are unaware, my guest Bodhi Harrelson was accused of sexual
- 2:44assault in clinic by a patient in November 2022.
- 2:49Went to trial. He was found innocent and acquitted in July 2024,
- 2:54but then had to go through a further investigation and hearing to clear his
- 2:57professional record with the College of Complementary Health Professionals of
- 3:01British Columbia, which went on for another two years.
- 3:04So given the nature of the topic of this episode, I'm going to give a warning
- 3:08now that there will be talk of sexual assault and being accused of sexual assault.
- 3:13And if you are likely to be triggered by subjects like this,
- 3:16You may want to switch off now or listen to it at a better time,
- 3:20maybe with somebody else, something that suits you.
- 3:23If you do proceed and you are affected by the content, do please make sure you
- 3:27reach out to somebody, maybe your professional association, or if you feel super
- 3:31alone, there's obviously organizations like the Samaritans.
- 3:35If you're an STA member, then you can email or call Gary Benson,
- 3:40founder of the STA, pretty much 24-7.
- 3:43Details are all on the STA website.
- 3:47Right, so without further ado, let's bring up my special guest for tonight, Bodhi Harrelson.
- 3:56Hey Bodhi, how are you doing? Doing good. How are you doing?
- 4:00I'm okay. I'm still, I didn't mention it off air, but I'm still kind of inside
- 4:04like a kid, just enjoying talking to somebody called Bodhi.
- 4:07Because in my life, there's only ever been one Bodhi. And I'm sure you can imagine
- 4:11who that is for someone living in the UK.
- 4:13Nope, nope, nope. Okay, I'm pleased that I'm, I'm pleased you're not hit with this the whole time.
- 4:18Well, I'm talking about a little 1980s film called Point Break.
- 4:21Oh, that one. Yeah, yeah. That one, that Bodhi. It's my only Bodhi in my life,
- 4:25but now I've got a second one. So yeah, I never thought I'd ever meet a Bodhi.
- 4:28So I could tick that off my bucket list.
- 4:30But anyway, that aside, thank you so much for coming on the show.
- 4:34I really appreciate you giving up your time.
- 4:36My pleasure. I'm happy to be here.
- 4:39So yeah, very tough topic we're going to talk about tonight.
- 4:43I mentioned in the introduction what the scenario is, but I think maybe before
- 4:48we delve into that, would you like to give our listeners, some brief details,
- 4:53taking a step back about who you are, how you got started in massage and how
- 4:57you have been and are involved in the industry.
- 5:00Yeah, I've been at this for 33 years now.
- 5:04I started in Ontario, went to school there. In 1991, I moved from Iceland to
- 5:11Ontario to go to Msovstirby School.
- 5:13Because at the time in Iceland, if you wanted government loans,
- 5:17student loans, you had to either go to Germany or Canada.
- 5:20And my English was a lot better than my German, so I jumped over to Canada.
- 5:25And I've been at this since.
- 5:27In my years. I've been active with our professional association here,
- 5:33both as a board member, vice president, and then running the research department.
- 5:38I've also been teaching both at schools in Ontario and here.
- 5:43I'm currently teaching at a college called Vancouver College of Massage Therapy.
- 5:48And I've also been active, ironically, on our regulatory board in the past,
- 5:54both on committees and on the board itself.
- 5:57So yeah, I published a few research papers, so I'm still quite opinionated about that.
- 6:04So research, evidence-based practice is sort of where I'm quite comfortable.
- 6:10This topic we're talking about today is sort of, I've embraced it as I've gone
- 6:15along to advocate for a healthier and better environment for practitioners.
- 6:21So yeah, that's sort of, that's where I'm at.
- 6:23But then I'm in Vancouver, Greater Vancouver region in British Columbia, Canada right now.
- 6:28Thank you. Thank you for that. I think it's important that people realize how
- 6:32much you have contributed to the industry and continue to do so and your history.
- 6:37And also just to point out again, I had Jamie Johnston on the show a while back.
- 6:42There are differences between registered massage therapists in Canada and massage
- 6:46therapists in the UK. Maybe, yeah, you could elaborate on that.
- 6:51What does it mean to be a registered massage therapist in Canada compared to the UK?
- 6:55Well, I don't personally, obviously don't know the UK situation fully,
- 7:01but in Canada, we only have one type of license. There's not multiple different levels.
- 7:07And so you're either what we would consider a body worker or a spa massage person.
- 7:16To be a registered massage therapist or massage therapist, we can use both titles.
- 7:20Licensed misose therapist, certified misose therapist, anything that is sort
- 7:23of derivative of that term, is legislated in six provinces in Canada to be exclusive
- 7:29to those that graduate from our programs,
- 7:32which is about anywhere between 2,000 to 2,500 hour programs on average across the country.
- 7:41And so in those provinces where you where the it's regulated we have that tidal protection,
- 7:49and our education program similar to what Jamie said it is we have fairly extensive
- 7:57scope more so in Ontario than BC.
- 7:59BC restricts it a little bit more and most of the other provinces outside of
- 8:03BC we're allowed to use all kinds of,
- 8:06electrical modalities so ultrasound, shock wave, they can do acupuncture or
- 8:13dry needling, those kind of things.
- 8:15In BC, our college has taken a very restrictive view of it and does not allow
- 8:20us to use that, but we can use.
- 8:23Diagnostic process assessment clinical reasoning we can't diagnose say that
- 8:28you have x or y we can use a variety of manual therapies only thing we're not
- 8:34allowed to do is high velocity grade 5 manipulation,
- 8:38and we can work intraoraline and for the tmj we cannot work intra in intra pelvic
- 8:46regions if that's needed then we refer out to physios they can do that here in bc,
- 8:53and then patient education and exercise that's sort of what we're about.
- 9:00Yeah, so in the UK, because there isn't, and we've talked about this a lot on
- 9:05the show, because there isn't regulation or standardization,
- 9:08then being a massage therapist can mean lots of things. There's a lot of difference in there.
- 9:13But yeah, basically, I don't like saying you're the equivalent of a physio,
- 9:17but you've got a lot more going on when you're a registered massage therapist
- 9:20than potentially a lot of massage therapists do have in the UK.
- 9:23And I think that's relevant as well when we get to talk a little bit later about
- 9:27kind of what work you do in your clinic and things like that.
- 9:30But anyway, so yeah, there we go. Thank you for sharing that.
- 9:34Right. I guess we should get down. In the intro, I gave a very kind of short
- 9:38account of a little timeline of what you've been through.
- 9:41But if you're happy to do so, then I guess we should go through the whole accusation
- 9:47and when it started. And yeah, in your own words, if that's okay with you.
- 9:51Yeah. So on November 14th in 2022, a patient of mine that I had been seeing,
- 9:59for over two years at that point decided that she wanted me to essentially masturbate
- 10:05her while I was finishing up with working on her hips and her legs.
- 10:10Grabbed my hand and asked me to do that, which was a massive shock to the system.
- 10:16And at the time, I pulled my hand away, continued working on the leg,
- 10:22worked my way down to the feet close to where my door is, and exited the door,
- 10:29out the door a few minutes later.
- 10:32And following up with my front desk and with that patient, I discharged her,
- 10:41from my care the morning after with a letter saying inappropriate behavior,
- 10:45you know, longer welcome.
- 10:47And then 11 days later, I was charged, arrested and charged with sexually assaulting that patient.
- 10:56And the way our legal system works here in BC is that the only thing that is
- 11:03needed for a charge of that fine to be laid is the accusation from that person.
- 11:09There is no other evidence, no other collaboration, et cetera,
- 11:14needed for them to do that.
- 11:16And generally, unless the claim is quite outrageous, they will move forward with that.
- 11:23My lawyer, who serves both as a defending lawyer and a Crown prosecutor,
- 11:30says that their guideline documents say that they are not to reject these kind
- 11:37of allegations on cases unless they are quite outrageous and.
- 11:44They feel that there's zero validity to anything that they're saying.
- 11:48And so this is what I'm just going to jump in because I'm just imagining what
- 11:54listeners thank you so much for sharing this by the way I'm going to say that
- 11:56a few times because it's just so immensely powerful for you to share this but.
- 12:02We've talked about how this is common in our industry, how there is always a threat of this.
- 12:07I think, I can't remember what the statistics are, I think it was like 70 to
- 12:1180% of therapists will go through something, not the same as this,
- 12:15but some kind of situation where massage has been sexualized in some form or the other.
- 12:21So I'm wondering, when this happened, how prepared were you for it in the sense
- 12:28that you'd probably come across maybe other people?
- 12:31Had you ever had advances like this yourself or did you find yourself because,
- 12:35there was contact and she grabbed your arm physically, was it kind of a freeze?
- 12:41How did you feel when this actually happened with the experience you already had?
- 12:45Yeah, well, I froze. And the days after that incident, I obviously was talking
- 12:54to my wife and my colleagues and sort of going through my head,
- 12:59why did I freeze the way I did?
- 13:01Because this wasn't the first time this happened to me. It was the first time
- 13:04it happened with this intensity.
- 13:06I'd never been grabbed in that way, never been outright asked to perform that act.
- 13:14I've had people being with innuendos, you know, pulling sheets,
- 13:18both men and women, accidental touching of my legs, etc., etc.
- 13:23So, you know, I've had males have erections, I've had females pull their sheets
- 13:28down off their breasts, etc.
- 13:29So I've been able to manage that, and up to that point, I felt I could handle anything.
- 13:38I had 30 years at that point behind, under my belt, dealt with various scenarios like this.
- 13:44When I was in school, one of the teachers there actually brought in an educator,
- 13:49of how to deal with boundary violations, which was quite uncommon in those days.
- 13:53Think back to 1991, 1992.
- 13:55That's something we used to talk about much.
- 13:58So i had background i had experience i thought i could deal with it and this
- 14:04one you know like i explained earlier i i pretty much froze and i didn't wasn't sure,
- 14:11how i could extract myself out of that situation without ruffling feathers and you know without.
- 14:20Putting it mildly that way you know i was wanting to extract myself out of the
- 14:25room without further escalation of the situation it's so interesting isn't it because,
- 14:32you can't help i don't even like hearing myself thinking this but you can't
- 14:35help if if it was the other way around if it was a guy who had grabbed a female
- 14:41therapist hand and done that,
- 14:44then it would be society would condemn that very quickly,
- 14:51But in this situation, I can imagine already the social media comments of,
- 14:59oh, wow, I wish she'd come, I'd give her a massage and stuff like that.
- 15:02And I know social media shouldn't represent the whole of society and it doesn't,
- 15:05but it's so interesting hearing that you, a man in that situation, you're a human being.
- 15:12You weren't a man or a woman or anything. You were a human being who essentially
- 15:16was being assaulted in that moment. Is that fair to say? Absolutely. Yeah.
- 15:21And hence the freeze. How can you be prepared for that? Well, and.
- 15:27We're used to the freeze response, the fight, flight, or freeze response, right?
- 15:34The fourth one is fawning.
- 15:36And that doesn't get talked about much. And that's where you,
- 15:40instead of confronting or running, you try to smooth things over.
- 15:44You try to make the situation as easy to manage as possible.
- 15:48And that was my response in that moment and a response that I was afterwards
- 15:54thinking about it shocked that that's how I reacted given what I had already
- 15:59explained to you earlier,
- 16:01you know that and and I actually had booked an appointment with a psychologist,
- 16:06my therapist to to work through that it's like okay why did I react this way
- 16:10why did I do this why didn't I shut this down why Why didn't I react the way I should have and,
- 16:17say, this is inappropriate,
- 16:19push the arm down and walk out the door?
- 16:22But before I was able to get to my therapist, the police arrived on my doorstep
- 16:26and put me in handcuffs and threw me in a jail cell.
- 16:31And so, yeah, that's.
- 16:35You know, talking with my wife after this, you know, I talked to her the day
- 16:39of as I came home. And she was like, yeah, no, you've been assaulted.
- 16:43And I wasn't, I was not willing to admit that at that point.
- 16:49I was like, no, I can't be. This is not assault. It's just patient being inappropriate.
- 16:54And then I was just like, no, you've been assaulted.
- 16:58And so it took me a while before I fully accepted that. As a male in the society
- 17:07today, we don't hear about males being assaulted by females.
- 17:12We don't hear men being raped by females. We don't hear these kind of things at all.
- 17:18They do happen, obviously, and a lot less than women have to deal with.
- 17:23So I'm not comparing, just so everybody knows.
- 17:26Just bringing the fact forward that men do experience this.
- 17:30And in my case, I think that was a big part of the way I reacted.
- 17:36I just did not want to recognize that.
- 17:38Or my brain was like, no, that doesn't happen to you. That happens to other people.
- 17:45Okay, so, yeah, I interrupted the story. So, yeah, incredibly,
- 17:49suddenly, you've had police turn up, handcuff you, put you in a cell.
- 17:53How did it go from there? What happened next?
- 17:56Well, there was what they call a police interview, which is more like an interrogation,
- 18:00where the first person that comes into the interrogation room,
- 18:07it's a small room with a window and a camera and a microphone and two chairs and a table and padded.
- 18:15He comes in as a male police officer, and he tries to use my kids against me.
- 18:23He tries to use, what kind of father are you going to be? You want to admit
- 18:27what you did, and you want to do this, you want to do that.
- 18:33In the meanwhile, I'm just trying to keep calm. I'm not trying to react to that.
- 18:39When that doesn't work, there's another second police officer that comes in,
- 18:43female that starts putting the discharge letter that I sent to the patient on
- 18:51the table and say, you wrote this.
- 18:52And I'm like, yeah, I discharged this patient. She was inappropriate.
- 18:57And she was saying that, trying to use it as a weapon to say,
- 19:00I must have done something wrong because I hired the patient.
- 19:03You know, whereas that's, that's the, that is the,
- 19:07the mechanism that our regulatory body tells us to do when a patient is x inappropriate,
- 19:13you write it down you write down what happened and you discharge the patient
- 19:16you you don't have to tell them why you just have to tell them that they happen
- 19:21and so they try to use that,
- 19:23and then when that didn't work then a third one comes in and sort of tries to be my friend,
- 19:29you know tries to say oh i understand all that kind of stuff and it's like yeah
- 19:32you know you just tell me what happened and all those kind of things and and
- 19:36i knew better than to talk to the police at the time without a lawyer,
- 19:41because there's no a lawyer allowed in the room with me i'm allowed that's crazy
- 19:44as well that's that's that's i think i think listeners will be sorry about it
- 19:49but i think listeners will be surprised by that because,
- 19:53if i'm right in canada you don't get a lawyer you just get a phone call is it,
- 19:56yes you get a phone call if you have a lawyer you can call them and obviously
- 20:00didn't have one at the time,
- 20:01so you get what is called a duty counsel so it's a lawyer that just sits there and and or it has the.
- 20:10The number that the police calls and and the lawyer tells you your rights and
- 20:15they tell you the rights which is you shouldn't talk to them you shouldn't say
- 20:19anything don't volunteer any any fluids liquids dna fingerprints etc etc,
- 20:27and that's all you get and then you're pulled into this room and they try to break you down.
- 20:34Okay, we could easily spend five hours criticizing that. I mean,
- 20:39it just sounds horrific.
- 20:41Okay, well, let's, so how, so I could spend an hour asking about your mental
- 20:47state, you know, that must have been horrible.
- 20:49But how much time was there between that and the actual trial?
- 20:53About a year and a half. Seriously? Oh my God, I'm going to have to ask you then.
- 20:56Jeez. So hold on, how long were you, is it a case of being released on bail
- 21:00or something then? Or what happens? How long were you being detained for?
- 21:04So, yeah, so I was released that night on bail with the restrictions that I
- 21:08was not allowed to work on female patients and that I was not to approach or
- 21:13be anywhere near the complainant.
- 21:18And even then, the bail hearing was via video.
- 21:26I had no lawyer at the bail hearing.
- 21:28And so there was a judge and there was a representative of the crown there and
- 21:33that was it and so there's no argument about arguing or discussing what kind
- 21:38of bail conditions you get it's like you get what you get,
- 21:42and yeah and then november oh sorry not july 4th 2024 is when the actual trial.
- 21:50And before that time the media are having a frenzy are they.
- 21:55Yeah, well, there was a lot of articles, and unfortunately, I had a former colleague
- 22:00that had been charged with multiple counts of sexual assault,
- 22:05and so they tried to link us two together, and the fact that I had.
- 22:10Stepped up as a character witness for him in the early part of those,
- 22:16and also that his lawyer had asked me to be a material witness in his college
- 22:23or regulatory case, not criminal case.
- 22:26And he did that because I had worked with that lawyer before on multiple other
- 22:31cases as an expert witness.
- 22:33So I had been an expert witness in criminal cases, regulatory cases,
- 22:40also in injury cases in the profession. So he asked me to be a part of that with him.
- 22:48Now, because of that previous relationship, anyway.
- 22:52So you know there was a lot of stories around trying to say you know here are
- 22:56these two bad guys that work together,
- 22:58and um yeah that's horrible i feel so sorry for you having to be involved in
- 23:03that and it just makes a mockery of this idea of innocent until proven guilty
- 23:06and the powers that the media have but i'm going to try not to go off on one of those,
- 23:10well i mean during that year and a half then you lost as well as the horrible
- 23:16attack it must have been in your mental health and your family and everything you had no income,
- 23:21as such and not the very minimal income i lost about 70 percent of or more of my clientele.
- 23:29That's the female portion of it at the time thankfully i had an amazing community
- 23:35around me i had people standing up for me on social media, colleagues,
- 23:42patients, female patients were defending me on various social media platforms and colleagues,
- 23:53both close colleagues and others that just said, you know, this is not.
- 23:58Not the person I knew and not the person I ever worked with.
- 24:02And so I was really, you know, that, that those kinds of things make a difference.
- 24:07You know, when you, when you feel the support, when you feel,
- 24:10you know, you go back to my work environment and everybody was,
- 24:14you know, supporting me,
- 24:16even though I had, you know, only one or two patients every now and then rather
- 24:20than a full, full schedule book months in advance that I used to have.
- 24:27Uh so yeah it definitely affected everything okay so at the risk of skipping
- 24:33forwards the the trial day comes a year and a half i think you said later which
- 24:37is horrendous but then then how how is that,
- 24:41the trial yeah.
- 24:45Well these kind of trials can take you know all week so my lawyer was sort of,
- 24:51in the beginning prepping me that this can be,
- 24:55a seven to 10-day process depending on the prosecution and evidence and all
- 25:02those kind of things that they bring forward.
- 25:05It ended up being barely a day and a half that this took to go through because there was no evidence.
- 25:13And the complainant fell completely,
- 25:17her testimony fell completely apart during the trial to the point where the
- 25:23prosecutor herself asked the judge to find me not guilty,
- 25:31because they had no reasonable ability to prove beyond reasonable doubt that
- 25:37I was guilty in that case.
- 25:38And then the judge, she went even further than that. And the standard thing
- 25:43is they say you found it not guilty because of reasonable doubt.
- 25:47She actually declared me innocent.
- 25:49Which is a rare judgment to get.
- 25:54I don't get I watch too much TV, obviously, because all these documentaries
- 25:59I watch, and maybe this is the UK, but I thought a case needed to be put together
- 26:03and then it was taken to the crime prosecution,
- 26:07something or other, and then they decide whether there's a case there.
- 26:10But it seems from your account that it wasn't done that way around.
- 26:15It was only when they found out and started looking at the evidence in court
- 26:18after a year and a half of torture to you that they realized,
- 26:22oh, actually, there's no evidence here.
- 26:23I mean, obviously, this must have crossed your mind 100 times,
- 26:27but I'm sure listeners are thinking, how did it get to this stage where it all
- 26:29went through that and then in court, the evidence is just thrown out?
- 26:34Yeah, it's a question I have and a question my lawyer had.
- 26:39And, you know, it's not a... The only thing I can think back is to what my lawyer
- 26:45said is that their documentation, their instruction as prosecutors is not to turn down these cases.
- 26:52And my personal opinion is that they don't want the heat from them saying,
- 26:59no, we're not going to prosecute this case.
- 27:02And they don't want the egg on their face in case there actually was something
- 27:06there and they could have gotten some kind of judgment.
- 27:11They're more likely to get the judge to make that call rather than the prosecutors.
- 27:17And the government doesn't want that on their... They're on their docket,
- 27:21but that's my opinion, and I have no evidence of that.
- 27:27Okay, right. I'm just going to remind, thank you for that. We're halfway through.
- 27:30Yes, we are. I'm just going to remind people who are listening live,
- 27:33if you've got any questions, then you're happy to take them,
- 27:35I guess. Bodhi, you're okay to take questions?
- 27:37Yeah, absolutely. right so totally acquitted not just not guilty but the judge
- 27:43actually setting the precedence and saying not just not guilty but totally innocent,
- 27:48but then the story wasn't open for you it just adds to the incredible drama
- 27:52of it because after being totally acquitted and said that you're totally innocent
- 27:56there was more wasn't there,
- 27:58yeah so i had then to deal with the regulatory body and their investigation,
- 28:05and so the way the system works here is that the The regulatory body has to
- 28:08wait for the criminal process to be done. That's a higher court.
- 28:15The regulatory body is what we call a quasi-judicial body.
- 28:19So they do have some legal powers, but they can't overwrite the criminal system.
- 28:26And so.
- 28:29Their investigation kicked in afterwards. and the process took another year
- 28:36and a half for them to look over everything and to look over my notes,
- 28:43my actions that I took.
- 28:46They interviewed some of my colleagues, they interviewed the front desk people,
- 28:50they looked at all those things and they had to go through the court transcripts
- 28:56and in the end, they dropped everything.
- 29:00There was no no findings of any wrongdoing.
- 29:06On my on my part so they look at professional standards they look at you know
- 29:11did i document everything did i discharge the patient properly did i you know
- 29:16did i do all the things correctly that i was supposed to do and i did,
- 29:20and you know the one thing that,
- 29:24I've learned through all this, and I knew some of this from before,
- 29:29from my work as an expert witness, is your documentation is your foundational defense.
- 29:38If you don't write it down, if you don't have good documentation, then it didn't happen.
- 29:44No matter what you say, you can change your story afterwards.
- 29:49And in my case, I had documented a shift in behavior of that patient over the
- 29:57preceding three sessions.
- 29:59She had asked for different areas to be worked on.
- 30:03She herself had removed her underwear, which I never instruct people to remove
- 30:10anything. I always say, you can leave as much on as you want.
- 30:13I can work through your clothes.
- 30:15And so that's not a process that I will use.
- 30:19And so her behavior shifted. And so I could show that she escalated up to this point.
- 30:28And so one of the recommendations I always make to therapists is when there
- 30:35is a shift in the clinical environment of any kind from the patient towards
- 30:39you, documented in your clinical notes,
- 30:43lock it, timestamp it, it's there.
- 30:46And that can protect you in many
- 30:48ways. It protected what was part of what protected me in this scenario.
- 30:54But if they claim injury or they claim that you stepped outside of your scope,
- 31:00et cetera, et cetera, you write down everything that shifts in the room.
- 31:04So if something comes up, you can refer back to that.
- 31:10Sorry to interrupt, but I just want to give some weight to that because that's so powerful.
- 31:16And I know, I imagine it's the same for therapists all over the world and healthcare
- 31:20practitioners, that keeping notes accurate, timely, secure is a ball ache.
- 31:28And I know that the temptation is just to rush them. And I know that times are
- 31:32hard and people are looking for ways of fitting more patients in.
- 31:35But yeah, what you've just said is so powerful. It's not just writing up what happened on the day.
- 31:41It's writing up, like you said, the changes in behavior and practice of the
- 31:45client or patient in the episodes beforehand of noting that down.
- 31:51Yeah, that's so powerful. And,
- 31:54I think that should be something which all listeners take away with them.
- 31:58Because without that, I mean, obviously there are other factors as well.
- 32:00But that was a major part of your defense, I guess, with the college who apparently
- 32:05weren't happy with the court.
- 32:08Result they needed to test themselves but yeah that was so important then the
- 32:12the notes so i just wanted to make sure listeners realize that that's so so important,
- 32:17yeah that was also important in the trial you know as her story fell apart and
- 32:23and she was not able to maintain the facade of of the lies that she had put
- 32:28forward my story only got stronger,
- 32:31with all the all the steps that i took and everything that I did leading up to it and after.
- 32:39I want to, I'm conscious where we're at 2042. We've got some questions here
- 32:42from people, but just before I take the questions, people, and thank you,
- 32:44I'm going to get to them. I just want to bring up this little picture here of
- 32:49your Facebook now, of your Facebook page.
- 32:51This is something which you're very much, this is just that we talked a bit off air.
- 32:55This is just an incredible example of human resilience. I think so many guests
- 32:59I've had on the show have been through some kind of terrible experience,
- 33:03whether it's injury or misdiagnosis, lack of diagnosis, which has led to horrible stuff.
- 33:09And you fit into that in the sense that now you're trying to find something
- 33:14positive out of this and help other people not go to the same thing.
- 33:16So on your Facebook page here, you've put up this defensive,
- 33:20I'm going to read it out for podcast listeners, defensive practice for health professionals.
- 33:24And it's got underneath psychological, physical, and environmental.
- 33:27I guess it's something now, which you really want to help other people defend
- 33:33against and notes is part one of it. Keep your notes there.
- 33:38Do you think we're lacking in this? Do you think this is something which our
- 33:41industry really needs, given the prevalence of sexual inappropriacy?
- 33:48Absolutely. And I think, you know, we, as a profession, we're givers,
- 33:54we're healers, we're helpers, right?
- 33:58And we're just our own psychological makeup is not one of thinking about the
- 34:05bad stuff people can do to us.
- 34:07And in my case, it's one aspect of that.
- 34:11Another one is people blaming you for hurting them or people trying to seek money for damages.
- 34:22For the things that they alleged that you did or people having a psychological,
- 34:30breakdown and then blaming you for something.
- 34:34Right. And so we need to, as therapists, we need to look at not just how do
- 34:40we keep our patients healthy and our patients safe on our on our on our in our clinical environment.
- 34:47And we also need to look at how do we keep ourselves safe? You know,
- 34:51how do we keep ourselves from the intensive and intense burnout that that happens in this profession?
- 34:58You know, the stats of, you know, the only, especially this one is from the
- 35:02state, particularly that most therapists only last five to seven years in this
- 35:07profession, you know, and in the past, we always focused on ergonomics and physical injuries.
- 35:13But I think the psychological burden is actually probably higher than the physical
- 35:19injuries are in this profession.
- 35:21And, you know, the boundaries that we place around ourselves,
- 35:26you know, when a patient is demanding surgery.
- 35:29Certain pressure or a certain way of working or demanding your time or, you know.
- 35:39Demanding of your schedule, et cetera, et cetera, you know, all of those are
- 35:43part of the psychological burnout that can happen in the profession.
- 35:49And so we need to not just understand the psychological effects our therapy
- 35:56has on our patients, which is huge and important.
- 35:59We also need to understand these effects on us and how to protect ourselves
- 36:04better, how to manage our boundaries better, to be trained in this from day
- 36:09one, rather than having to learn it on the job,
- 36:13learn to manage patients' behavior on the job.
- 36:19You know, that's just ridiculous that we have to do that. some schools are better
- 36:23than others some jurisdictions are better than others etc,
- 36:27but you know overall as a profession we need to do a much much better job at
- 36:32talking about it writing about it learning about it you know and and developing,
- 36:39ways of of protecting ourselves,
- 36:42from it you know i i've,
- 36:45My idea of defensive practice is not mine.
- 36:50It's been in the medical professions, the chiropractic profession for a long
- 36:55time, you know, that to learn, they investigate and learn about the negative
- 37:01outcomes of their practices.
- 37:03And they have what they call protective associations, at least here in Canada
- 37:10and the U.S., I don't know in the U.K.
- 37:12If they have that, that provide the liability insurance for the profession and
- 37:18educate the profession on how to protect themselves.
- 37:22And they also look at all the negative side effects, red flags,
- 37:27and catastrophic outcomes that can come from poor practices or issues that come along.
- 37:34You know, one of the examples is in the chiropractic profession of stroke.
- 37:38You know, they've done an amazing job at properly researching that,
- 37:43looking at the issues around it, you know, looking at what are the likelihood
- 37:52of a person having a stroke.
- 37:54And a chiropractic office versus a medical doctor's office, you know,
- 37:57or, you know, what are the triggers for a stroke, et cetera.
- 38:02You know, now these days we know that majority of patients that have stroke
- 38:07after cervical manipulations were already on the path towards it, you know.
- 38:12And so educating them about what those symptoms are and what kind of patients
- 38:18they should not be treating with cervical manipulations, et cetera.
- 38:22So they have that process. They have that in their profession.
- 38:25We need to do the same thing around boundaries and sexual harassment and assault.
- 38:31We need to understand how these things escalate. We need to understand how we
- 38:36protect ourselves. We need to understand how frequent it is.
- 38:40Here in Canada, we've done four surveys on this so far on sexual harassment
- 38:45and assault in the profession.
- 38:47It started off with one of the smaller provinces in, I think it was New Brunswick,
- 38:52that did this and they actually have a wonderful,
- 38:56mentorship program for therapists that have gone through this where they help
- 39:00each other so they have sort of a training where they train therapists to be mentors and.
- 39:08And and of therapists that have been harassed and assaulted in their practices,
- 39:13and unfortunately it's the only association so far that has done this in canada,
- 39:18the other ones need to step up and do it too.
- 39:21We know what the problem is. We need to look at it better. We need to train
- 39:24ourselves better and we need to have a lot more effort put into it.
- 39:29Yeah, without a doubt. And you voice it so well. As far as I'm aware,
- 39:34I haven't come, I'm sure there are other people.
- 39:37Well, we know there are other people who have gone through what you've gone
- 39:39through, sadly. But in my circle, anyway, you're voicing it so well.
- 39:43And there definitely is a gap in education, in training, and it should be there from day one.
- 39:49It's like we were talking about before, we learn so much about how to protect
- 39:52the patient's modesty and how to make sure the patient is happy and how to make
- 39:56sure the patient knows how much they can undress or don't have to undress and all this and all that.
- 40:01But at no point, yeah, we taught how to prepare ourselves for if the opposite
- 40:05happens or how not to take pushing a boundary and things and how to not let things escalate.
- 40:11Yeah, very powerful. Very powerful. Let's, if it's okay with you,
- 40:15I've got a few comments in here from beloved live listeners.
- 40:19Let me go through here. The marvelous David Clark Poulter has joined us.
- 40:24Thanks, David, for joining us. And he says, probably on a bike,
- 40:27cycling at the same time, he says, such a heartbreaking story.
- 40:31Thank you for sharing this.
- 40:32What steps have you taken moving forward to avert this happening again, if any?
- 40:37In my own practice, I,
- 40:41limit what the patient removes and so now instead of saying remove what you're
- 40:47comfortable with I can work through your clothes I tell them this is what I
- 40:50want you to keep on and if I feel.
- 40:56Slightest sort of uncomfortableness from the patient I will just say today we're
- 41:01going to work over your clothes and and i rather lose a patient,
- 41:08than to have to go through this again obviously and but you know the the money
- 41:13that you lose from one patient or two patients or even 10 patients not being
- 41:18happy with the services you provided because you were too restrictive,
- 41:23it's much better than to have to deal with this kind of stuff on any level,
- 41:27um you know what i went through is the extreme, but there's other lesser forms of that.
- 41:36Complaints to the college, the regulatory college, online complaints, those kind of things.
- 41:42It's better to have people complain that you're too conservative than the other aspect.
- 41:52And so that's the mentality that I go into every session with now.
- 41:58I guess also just crossed my mind that you, I don't want to say you had the advantage.
- 42:04Well, you did. You had the benefit of having colleagues outside you could talk
- 42:07to, which I understand was a benefit as well, because then you've got documented
- 42:11conversations and witnesses and that sort of stuff.
- 42:14But a lot of our listeners, particularly in the UK, are solo practitioners with
- 42:20having clients or patients coming to there where they work or maybe going to private houses.
- 42:25So they haven't got anybody they can talk to there then in a minute,
- 42:29which must make them even more vulnerable, I guess, and more tempted once the
- 42:34mind starts causing you doubt to maybe think maybe it was me and keep it quiet
- 42:38and suddenly a few days pass.
- 42:40So what advice would you have for somebody who's a solo practitioner who might
- 42:43find themselves in that situation?
- 42:46You need to have a network. You need to have a support network around you.
- 42:50If it's another colleague, if it's a family member, if it's worked something
- 42:57through with your associations or something like that, you need to have that
- 43:02network around you. And you need to use it.
- 43:05If something happens, your first thing is to write it down.
- 43:11Second is talk to someone about it. And it doesn't matter who it is.
- 43:15Obviously you know not a spouse or a child because they can't be used in any
- 43:19kind of court proceedings and and so have a system set up a system of,
- 43:26if this happens this is what i will do and and having that support network is
- 43:32is huge so another another colleague,
- 43:36doesn't have to be a massage therapist can be any other health professional,
- 43:40that you work with or have a relationship with or something like that that you can call and say.
- 43:46Hey just had this happen to me and and we can reach out about it and and yeah
- 43:53so have have your systems,
- 43:55and and don't be shy about shutting down a clinical,
- 44:01environment whether it's a at a workplace or in a home or in the clinic or on
- 44:08the sports fields when you feel like it's going in the wrong direction,
- 44:13it's always easier to shut it up, shut it down.
- 44:18Before it gets to the point of no return. And a colleague of mine here,
- 44:21Jocelyn Josie, she has put out, has great education around boundaries.
- 44:28She has put out a four-hour video on YouTube that you can watch on sexual boundaries,
- 44:35sexual harassment and assault boundaries.
- 44:37And she has a lot of preamble to that. And she talks about looking at the first
- 44:42wrinkle in that boundary violation that happens.
- 44:47And so the first wrinkle, it's not when they assault you or sexually harass you.
- 44:52The first wrinkle is their resistance to filling out your paperwork,
- 44:58their resistance to your assessment or the dialogue beforehand,
- 45:05pushing you, pushing you.
- 45:09Their innocent jokes that they throw out or the feelers that people put out.
- 45:15But these are the things that we need to react to right away,
- 45:19because that shuts most people down from their bad behavior.
- 45:25Not everybody. Some people will continue.
- 45:27But that is, if you think of it sort of like a Swiss cheese model,
- 45:32we need to have layers of protection, and that would be the first layer.
- 45:35Obviously, things are going to get through, and then you have other processes,
- 45:40that you would kick in at that point.
- 45:43That's great. Amazing advice. Thank you so much for that. And we'll make sure
- 45:46that that video gets linked in the show notes and probably going to virtually
- 45:51twist your arm to see if I can get Josie on the show as well.
- 45:54But we'll talk about that afterwards.
- 45:55Thank you. I mean, there's just exactly the sort of advice that people need to be aware of.
- 46:00And also, like you say, just have the confidence to do it. Don't doubt yourself.
- 46:04Don't think, am I overreacting? I think there's, yeah, there's so much.
- 46:09I think I want to say it particularly in this patriarchal society we live in.
- 46:14I think women are gaslit the whole time and second out themselves.
- 46:17Am I overreacting? Because that's what they're told by the establishment so
- 46:20much. But I guess it shows hearing it, it's so powerful hearing it from a guy as well.
- 46:25Because, you know, you're a human at the end of the day. And you react in certain
- 46:29ways and try to avoid confrontation. It's anybody.
- 46:33You need to have confidence in yourself. And if it looks weird,
- 46:36if it looks like a vinkle, then act on it.
- 46:39Yeah, amazing. Cecily, let's bring up the wonderful Cecily Hislop who's got
- 46:42a comment here. Thanks for joining us. Cecily says, I'm so angry for you.
- 46:45I'm sure this question is coming up. But how have you moved on from this?
- 46:48Has this experience put you off from this profession? Great question, Cecily.
- 46:54Yeah. Well, at this point, I'm doing a lot better. But in the very,
- 46:58very, very beginning, it was a daily or an hourly decision to stay, to fight, to continue.
- 47:06And, you know, I wouldn't have been able to do it without all the support that
- 47:10I had, both from colleagues and family that encouraged me to continue and to
- 47:17not leave and just shut everything down.
- 47:21And, you know, which I wanted to do, I said to my lawyer in the very beginning,
- 47:24I was like, I don't know how I'm going to continue doing this.
- 47:27And he said, you know, in my experience with these kind of cases,
- 47:30once you're on the other side, things will start looking a little bit different.
- 47:34So don't shut it down immediately. And so that was, you know,
- 47:39his advice and support of my family, my wife.
- 47:43You know, I think the biggest defense and helpers I had was from women in my life.
- 47:51You know, they, you know, they were the biggest support and helpers.
- 47:55You know, they, most of them were like, you know, they can see how wrong it
- 48:01was. They could see what was going on.
- 48:04Many of them had experienced this. And so, you know, that was one of the things that kept me going.
- 48:12And you know once upon a time a long time ago I was having a battle
- 48:18at one of the associations or bodies that I was working with and I sort of people
- 48:23said why didn't you just quit why do you keep on fighting and I said well,
- 48:27I sort of feel like a whack-a-mole you know.
- 48:31I'm the mole I just keep people whack me down and I pop up somewhere else you
- 48:36know that's sort of I guess my personality and so you know.
- 48:41And that's a big part of it. I just love, you know, I love this profession.
- 48:46I love what I do. I love the work. I love the education. I love all that stuff.
- 48:50And so all of this combined together, you know, the support I had and all of
- 48:56this kept me going. And a lot of counseling.
- 49:01A lot of counseling. Medication, you know, those things were big, big assistance.
- 49:10Yeah so reaching out yeah and it's great i love the the,
- 49:15fact there's women around you amazing women around you who are supporting you
- 49:18and and giving you the confidence yeah incredible i think um just a couple more
- 49:23comments before we close shop it's nine o'clock patrick chris i think this question's maybe been,
- 49:29answered but i'll just bring it
- 49:30up how can we protect ourselves from doing corporate on-site chair massage,
- 49:35i suppose it's kind of similar it's just not not letting the boundaries bend
- 49:39just looking out for signals earlier on is anything you want to add to that
- 49:42at all in that environment birdie i think it's the same thing um you know,
- 49:48no matter what the environment you you work in it's it's the,
- 49:52community around you you're you're you're recognizing those wrinkles and and
- 49:57wrinkles is the word it's good it's very good,
- 50:00lovely leslie campbell says here i'm so sorry you experienced this horrendous
- 50:04indeed thank you for sharing in order to help others is it's it's yeah it's just great,
- 50:10david clark thank you for that listening david clark pulled us back and he says
- 50:13any thoughts of using a chaperone.
- 50:19Yeah, definitely thought about it. My wife and I, we talk about,
- 50:24how can disaster therapists protect themselves in the clinical space where you're
- 50:29behind a locked door one-on-one with a patient that is often half-undressed or not fully undressed.
- 50:35And chaperone is definitely something we've talked about and that is something that has happened here,
- 50:41with the regulatory body saying that RMTs need to have a chaperone in the room
- 50:46because of allegation and that's how they can continue practicing but it's,
- 50:51extremely expensive you know you're thinking of looking at you know,
- 50:56paying somebody in Canadian dollars somewhere between $20 or $30 to just sit
- 51:02there all day with you each hour.
- 51:05And so your income becomes that much less.
- 51:09So I think that's an unfeasible thing for us to do, unlike medical doctors,
- 51:15nurses that can bring other people in the clinic in when they're undergoing invasive procedures.
- 51:22We undergo invasive procedure with every single patient.
- 51:26And, you know, we're touching someone that can be, you know,
- 51:31if you touch someone without their consent, it's an assault.
- 51:34You know, if a person is half undressed and you're touching them,
- 51:38you're in an environment where, you know, legally, potentially can be considered
- 51:44an evasive procedure continuously.
- 51:47And so we would have to have somebody in the room all the time.
- 51:52So i guess the idea of having the door open again we say no because it's the
- 51:56client's intimacy it's for the client they want the door to be open they want
- 51:59to relax knowing they're safe inside their nice warm,
- 52:02dimly lit lovely music kind of space but again if we think of ourselves maybe
- 52:08we should have the door open what do you think about doors open and closed,
- 52:12I do do that on occasion. If I'm working with a patient that is fully dressed
- 52:17or has exercise wear on, I will leave the drawer open or at a jar.
- 52:23Sometimes I'm working doing more exercise or movement intervention with them,
- 52:28maybe going back and forth from the room or.
- 52:32Come out once or twice. So definitely in that environment, for sure,
- 52:38you can keep your door open or jar.
- 52:41You know and in the olden days you know there were just sheet and there's curtains
- 52:45between you know you would have,
- 52:48the first massage therapy clinic i ever went to had six tables lined up and
- 52:53there were just curtains between between uh you know maybe,
- 52:57but again you know that changes the interaction and changes the environment
- 53:01and so you know you can do that with a certain type practice you know maybe
- 53:05more active more sports-based more,
- 53:09sort of active release type of work would lend itself to that for sure but when
- 53:15you're trying to get somebody to to let go relax and calm their nervous system
- 53:21down it's a little bit of a more challenging.
- 53:27Definitely yeah right let's wrap this up cecily sums it up nicely here by saying
- 53:33thank you for answering birdie true friends will always be there and you need them,
- 53:37please keep being the mole this is great it's great be the mole hashtag be the
- 53:44mole that's lovely says it's really cool and patrick comes back here saying
- 53:47i'm glad you got the support david thank you,
- 53:50so much i think sir is quite fitting they're not sure whether you meant so david
- 53:54but thank you so much i think that's good uh for doing this,
- 53:59he comes back with so much fat fingers thanks david,
- 54:02Great. Okay. Amazing. Thank you so much, Brodie, for coming in and sharing that.
- 54:07It's, I think, just to remind people, your name was only cleared by the college,
- 54:14like this line that's supposed to, in theory, sort everything and make you happy again.
- 54:20That was only March this year, wasn't it? So it's still very raw for you.
- 54:24So I do appreciate you opening up and talking about this and just trying to
- 54:29help other people with your story. So thank you very much.
- 54:32You're welcome. This is part of my therapy. That's a good way of looking at
- 54:37it. It's so true. It's a good way. I'm sure that will go on for a while.
- 54:42Yeah, brilliant. Right. Thanks everybody for your wonderful questions.
- 54:46Those who joined us in the live lounge.
- 54:48Thank you for anybody listening to the podcast. as i said at the beginning if
- 54:54we've talked about anything which has triggered some thoughts and you feel that
- 54:58you need to reach out or maybe you're in a similar situation,
- 55:01and maybe bodhi's story has given you a little bit of kind of power and confidence
- 55:06to reach out to somebody then do reach out if you're this is what professional
- 55:10associations are supposed to be about this is the importance of networking but
- 55:13like bodhi said just make sure you tell somebody talk to somebody,
- 55:16and very wisely, Bodhi said, I mean, of the many wise things,
- 55:20Bodhi said, yeah, not your spouse or child or something.
- 55:23It's got to be somebody who can be recognized if it did have to go to trial
- 55:27as not being biased in any way, like a family member. So if you're really affected,
- 55:31then obviously you've got things like Samaritans.
- 55:33If you're an STA member, then we're obviously here for you. You can email or call Gary Benson.
- 55:39I don't think he minds be saying 24 seven unless he's getting married.
- 55:42I think that was the one time where he actually turned his phone off.
- 55:44And even that was just for the hour ceremony but yeah details on the sta website
- 55:48and if you yeah just make sure you talk to somebody that's the most important thing.
- 55:54If you found this episode or any of our other 296 episodes useful,
- 55:58then do please subscribe to our YouTube channel and leave a rating and a review
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- 56:14It's as simple as that. It's just to help spread the good word rather than the
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- 56:30appear higher there we go oh i got quite angry though right if you're free on
- 56:33tuesdays join us the live video podcast recording on the sports therapy association
- 56:37youtube channel or facebook page we'll be here next week again until then just
- 56:42once again thank you so much birdie for giving your time really appreciate it,
- 56:46thanks so much and yeah everybody else take care of yourselves and as i say
- 56:49at the end of each podcast,
- 56:51remember to take care of each other as well. We'll speak to you very soon.