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Behaviors, Not Buzzwords: The Secret to a Culture of Excellence w/Ann Rhoades

There are two ways to build company culture:

The first is intentional and proactive. The second is by winging it with the hopes that nothing goes wrong, which never happens.

Culture is more than a set of words that hang on the wall. It is a collection of behaviors that permeate so deeply that people do them automatically, even when no one is looking. Hiring those desired behaviors is the key to installing a culture of excellence.

Instead of forcing a set of values on people, think deeply about the values the organization wants to drive and then hire the people who fit them.

Why are company…

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