091: The Evolution of Service

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Jun 22, 2022 · 47m

Chief Revolution Officer John DiJulius of the DiJulius Group talks with Judson Laipply, who has been featured on the Today Show, Ellen, Oprah, GMA, and more.

Judson is the world's first YouTube Celebrity. His finale, "The Evolution of Dance" has over one billion impressions and was the first video ever to hit 100 million views. At the time, however, going viral wasn't a thing and there weren't opportunities to grow as a personal brand when you went viral.

Still, Judson is so grateful to have had this experience. He has now been speaking and performing for over 20 years and has been all around…