Managing 360 Doors with No Employees (using AI) with Matt Luke

Peter Lohmann's Podcast · Feb 19, 2026 · 1h 8m

What if you could manage 360+ units with no W2 employees??

That’s exactly what Matt Luke is doing in Sioux Falls. In this episode, we break down his lean, AI-powered property management model - from AI leasing agent “Serena” to AI maintenance coordinator “Max,” automated workflows in AppFolio and LeadSimple, and a vendor-first partnership strategy that keeps his margins high.

00:00 - Intro

02:19 - Matt’s backstory

04:42 - “No employees” explained

06:35 - Pre-leasing playbook

09:35 - The lean tech stack (including Haven.ai - https://www.usehaven.ai/)

13:23 - AI leasing agent ‘Serena’

15:36 -…