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Latest / 10X AI with Julius Neil

Beyond the Algorithm: Why Behavioral Science is the Secret to Profitable AI in Banking

Is your AI strategy missing the human element? In this episode of 10X AI, Julius Neil sits down with Peter Onyango, a Data Scientist and AI expert currently researching at the University of Liverpool while leading transformation in Kenya’s banking sector. Peter pulls back the curtain on how Nairobi has become a global leader in ChatGPT adoption and how financial institutions are moving away from "spray and pray" marketing toward AI-driven nudges.

We dive deep into the "Sense-Making" challenge for leaders, the role of behavioral scientists in machine learning, and how Agentic AI is set to…

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