Latest / AviaDev Insight Africa
Kenya Airways: Fixing the Fundamentals. AviaDev Live from Nairobi
What will it take for Kenya Airways to turn its business around? In this episode, Julius Thairu, Chief Commercial and Customer Officer at Kenya Airways, discusses the airline's priorities: restoring grounded aircraft, improving reliability, rebuilding customer trust, and pursuing profitability.
The conversation explores Kenya Airways' growth strategy, Nairobi's role as an African aviation hub, the airline's fleet and cargo ambitions, and how digital transformation and customer data could improve the passenger experience.
Julius also explains why getting the fundamentals right, especially…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.