Your Team Keeps Making the Same Mistake. Here's What's Actually Wrong.
It's Saturday night, you finally sit down to dinner, and your phone goes off. It's your attendant, and the printer is doing the same thing it did two weeks ago, the same thing you already walked them through standing right next to the booth.
If you've ever typed "how many times do I have to explain this?" into a text and deleted it before you hit send, I recorded this one for you.
When the same mistake keeps coming back from your attendant, your VA, or anyone on your team, it's pointing at one of three places in your business. Sometimes it's pointing at the person, and I don't soften that…
The skinny
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