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Emotional management

Self awareness and understanding how to manage our emotions are fundamental aspects of leadership. As leaders, we need to understand our responses under pressure and the impact we have on others. Tools like DiSC and the Team Management Profile give us insights into our personal responses to conflict and can help us build a common language as a team around how we respond to one another.

In this episode Juliet and Kristy-Lee discuss the difference between emotional reactions and responses, the role of assertiveness, and the importance of role modelling emotional control in our team. They have…

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