
Solving for the hidden costs of caregiving: Sierra Hillman
There are 24 million caregivers in the US. For Sierra Hillman, becoming one at 22 exposed not just the many gaps in healthcare, but the massive opportunities to improve how care is designed and delivered.
In this episode, Hillman, an interaction designer at IDEO focused on healthcare and emerging technologies, shares four opportunity areas to ease the burden on caregivers: mitigating enormous burnout, navigating the system, providing physical care, and making home modifications accessible.
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The skinny
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