805. When Efficiency Becomes the Enemy of Effectiveness
Businesses are under constant pressure to do more with less—automate more, reduce costs, increase productivity, adopt AI, and move faster.
But what happens when efficiency starts working against the organization?
In this episode of Daily Influence, Brian Smith explores the critical difference between efficiency and effectiveness. Drawing from his experience as a Six Sigma Master Black Belt, the principles of SMART Management, and The I in Team Series, Brian challenges leaders to look beyond speed, cost reduction, and productivity metrics and ask a more important question:
Are we actually…
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