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Ep 111: The Chaos Coordinator Badge

Alana was once gifted a "chaos coordinator" badge at her Clinic.

She wore it. At the time, it felt like recognition. Looking back, she sees it differently.

Because in General Practice, there is a culture of badges and mugs and shared trauma. The shit show supervisor. The captain of chaos. An identity built around how many fires you put out each day.

That identity feels like belonging. But it can also become the trap that keeps Owners, Practice Managers, and teams stuck below the line.

For Owners, this episode is a reminder that a Practice cannot scale if its leadership identity is built…

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