Against the Wind: How AirHelp Turned Passenger Pain Into a Global Business
Henrik Zillmer, founder and first CEO of AirHelp, shares the story of building the company from early frustration with airline delays into a global leader in flight compensation. In conversation with Lukas Harustiak, Partner at Flashpoint, he reflects on the company’s early pivot from an information platform to a “no win, no fee” legal-tech business, its global launch strategy, and the role of Y Combinator in pushing the team toward automation and scale.
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