The New Way Consumers Shop for Cars (And What Dealers Must Do Next with Amie Lindaas
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The car-buying journey has officially changed and it's nothing to do with dealers. It's because consumers are using AI long before they ever walk onto a lot.
Live from Automobility LA, we sit down with Amie Lindaas, Director of Research and Insights at Cars Commerce, to uncover the truth about how consumers are actually shopping in 2025. Amie reveals a striking insight: 83% of shoppers have now used an AI tool, and nearly half have used one specifically for car shopping. That means comparison shopping, research, and narrowing down choices aren’t starting on automotive sites…
The skinny
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