Latest / Ctrl-Alt-Speech / Minisode: The Robots Take Over Ctrl-Alt-Speech
Transcript
- 0:00Mike Masnick: Hello and welcome to a special mini sode of Ctrl-Alt-Speech.
- 0:04Mike Masnick: I know that Ben and I said last week that we would be off this week, and I know that the last time we said we were going to be off in July, we also did a special minisode.
- 0:14Mike Masnick: That one was because of some breaking news from the Supreme Court.
- 0:18Mike Masnick: That is not the case this time.
- 0:21Mike Masnick: However we thought that we would do something a little bit different since we are off this week.
- 0:28Mike Masnick: In last month's episode, Is this the real life or is this just fakery?
- 0:33Mike Masnick: Ben and our wonderful guest host Catherine Weems talked about Google's Notebook LM feature that allowed you to give it content and it would create a podcast for you.
- 0:44Mike Masnick: And, Catherine worried about how that might replace Ben and I with AI generated voices.
- 0:51Mike Masnick: And since we're off this week, we thought that we would maybe play around with notebook LM and see if it actually could replace us.
- 1:00Mike Masnick: And we figured we would bring you, our listeners along for the ride.
- 1:04Mike Masnick: So after a little intro here, where I will explain what is going on, I will play the whole sample of what notebook LM did for us to make it somewhat comparable.
- 1:17Mike Masnick: To Ben and I, in actuality, I decided to use one of the stories that we discussed in last week's episode, and that is Daphne Keller's wonderful article on the rise of the compliant speech platform.
- 1:31Mike Masnick: Ben and I had a lot to talk about there, and so it was a really fun discussion, and I think we went back and forth and we went.
- 1:37Mike Masnick: a little deep on it, so I thought it would be interesting to see what the AI could do.
- 1:42Mike Masnick: You can listen to our original discussion in last week's episode if you haven't heard it, or if you want to hear it again, and then you can listen to what notebook LM came up with.
- 1:53Mike Masnick: So will we be replacing Ben and I with AI?
- 1:57Mike Masnick: The short answer is no, I don't think so.
- 2:00Mike Masnick: the longer answer is, well, we'll hear what you, our listeners have to say.
- 2:05Mike Masnick: I will note that the AI is really impressive.
- 2:08Mike Masnick: It is a kind of party trick.
- 2:10Mike Masnick: It's, it's actually pretty cool what it can do.
- 2:13Mike Masnick: And it certainly is much more advanced than lots of other things out there.
- 2:17Mike Masnick: And the fact that it can create a.
- 2:19Mike Masnick: Realistic sounding podcast is actually pretty neat, but to actually get it to the level that it would be good enough to ever replace Ben and I, I think it has a long way to go.
- 2:31Mike Masnick: I will note in getting it to do the output that you will hear in a moment, I had to do a lot of shaping and customizing to get it to remotely sound plausible.
- 2:42Mike Masnick: This is actually a new feature that Notebook LLM just added, about a week ago.
- 2:47Mike Masnick: Originally, you just had to give it the sources and it would create the podcast however it sounded.
- 2:52Mike Masnick: I had played around with it at that time and it got stuff wrong.
- 2:56Mike Masnick: It didn't focus on the right things.
- 2:58Mike Masnick: It was not.
- 3:00Mike Masnick: Now, they added the ability to prompt it.
- 3:03Mike Masnick: You have a limited amount of space to prompt it.
- 3:06Mike Masnick: I have played around with it in all sorts of ways, to try and prompt it to get something that would be better.
- 3:14Mike Masnick: and, well, I'll let you decide whether or not we succeeded.
- 3:18Mike Masnick: among the things that I had to do in my prompting of it was to tell it to not prompt it.
- 3:24Mike Masnick: Use cliches because in an earlier recording, we noticed that it had something like, I don't know, five or six cliches per minute.
- 3:33Mike Masnick: It just sort of completely fell back on cliches every chance it had.
- 3:39Mike Masnick: I told it explicitly, no cliches, avoid cliches.
- 3:43Mike Masnick: I probably should have said avoid cliches like the plague.
- 3:45Mike Masnick: But, it didn't really work.
- 3:47Mike Masnick: You'll still hear some cliches, though.
- 3:49Mike Masnick: I think it's a little bit less cliched, than it was before.
- 3:53Mike Masnick: And if I hadn't told it that, I also had to tell it to make sure to name the piece that it was talking about, to mention that it was by Daphne and that it was published in Lawfare because if I didn't tell it to do that, it's sort of ignored those things.
- 4:07Mike Masnick: I had to suggest some of the key points that it needed to discuss and Even gave it a little direction in terms of which things to maybe highlight.
- 4:16Mike Masnick: And I also had to encourage it to not be superficial, but to actually try and have a deeper conversation about what this actually means and what the implications of Daphne's article were, and I think it still struggled there, but it at least tried to do a little bit more.
- 4:33Mike Masnick: One other thing that I noticed in trying to set it up, we explored doing other articles beyond just Daphne's article.
- 4:40Mike Masnick: and one thing I noticed was that Google LM would not read certain articles.
- 4:45Mike Masnick: I am pretty sure this is because many of the major news sites now Block scraping or block AI bots from accessing them.
- 4:55Mike Masnick: I have some thoughts on this, which I won't go into here.
- 4:58Mike Masnick: I did find it a little bit strange that this was not for scraping and training purposes, but if I was directly pointing the system to read the article and do something useful for me that it still refused.
- 5:12Mike Masnick: I did, after playing around with it a little bit, figure out some ways to sort of trick it into reading some of those articles, but I didn't want to do that here.
- 5:19Mike Masnick: So Lawfare does not appear to block it.
- 5:22Mike Masnick: And so I was able to have Daphne's article, be, turned into a podcast this way.
- 5:28Mike Masnick: Also, I'll note that with all the time I spent trying to customize it and to tell it how to do things, it probably would have just been faster to get Ben and I onto the microphones and have us record our own discussion, as we already had in this case.
- 5:43Mike Masnick: and so the idea that this is a time saver, not necessarily, though obviously in some cases, It could potentially be that way.
- 5:52Mike Masnick: and then even then with all that shaping and all of the effort I put into customizing it and making it sound semi reasonable as a story It's still just kind of okay.
- 6:03Mike Masnick: I mean it sounds cool It sounds like two real people talking to each other and having a discussion about Daphne's article But I don't think it's that insightful.
- 6:12Mike Masnick: Um, I think some of this is just the nature of AI.
- 6:15Mike Masnick: you know, what AI is doing is it is taking all sorts of content and it's sort of, trying to pull what is normal and natural and kind of what is the median expected out of it.
- 6:26Mike Masnick: And so what you get is kind of a median result.
- 6:29Mike Masnick: It's sort of very average.
- 6:30Mike Masnick: It's very general.
- 6:31Mike Masnick: Difficult to get real insights out of it because that's not what it's trained to do.
- 6:35Mike Masnick: It's trained to do more of what you expect rather than what will give you a sort of big aha moment.
- 6:41Mike Masnick: And I think that comes through in the discussion that you will hear in a moment.
- 6:46Mike Masnick: And on top of that, I'm just not sure it's that interesting when it's done that way.
- 6:50Mike Masnick: I think it's interesting as an experiment and to think about how this technology works and what can be done with it.
- 6:56Mike Masnick: But.
- 6:57Mike Masnick: I would like to believe that Ben and I are a little bit more insightful when we talk about things like Daphne's piece.
- 7:03Mike Masnick: As I mentioned, the Notebook LM version still has cliches.
- 7:08Mike Masnick: It summarizes the points okay, but it doesn't really get into anything new.
- 7:13Mike Masnick: You don't sort of get anything more out of it from, LM.
- 7:17Mike Masnick: Also, I noticed that And I didn't notice this in earlier tests, but, you know, the more I tried to customize the output, I noticed that notebook LM started to repeat itself a little bit.
- 7:28Mike Masnick: So you'll hear the actual recording is about 15 minutes long, and you'll hear that it starts to repeat itself a couple of times.
- 7:34Mike Masnick: And I'm wondering if that was because of way I was trying to customize it and instructed on how to work.
- 7:41Mike Masnick: But I don't know for sure.
- 7:42Mike Masnick: I was just a little surprised that it's.
- 7:44Mike Masnick: Kind of started to repeat itself at points.
- 7:47Mike Masnick: but still, this is an experiment.
- 7:48Mike Masnick: It's kind of fun.
- 7:50Mike Masnick: don't expect anything super insightful other than just learning what notebook LM can do again with a lot of instruction and, suggestions for how to, to properly do this, we will play it here right after I'm done speaking.
- 8:03Mike Masnick: It's definitely a neat.
- 8:04Mike Masnick: Kind of toy and we'd certainly love to hear from all of our listeners about what they think of it because maybe I'm just biased and worried about being put out of a job by a generative AI but For your listening pleasure.
- 8:19Mike Masnick: Here is Google's notebook LM and its attempt to be Ben and I though without the British accent Ben really wanted it to have a British accent to match us.
- 8:29Mike Masnick: But as of right now Google only offers the two voices The same two voices on every podcast it generates.
- 8:36Mike Masnick: I imagine that very soon they will introduce others, perhaps eventually including a British voice.
- 8:41Mike Masnick: But for now, we are stuck with two very American voices.
- 8:46Mike Masnick: And, uh, you are about to hear them discussing Daphne Keller's excellent piece.
- 8:50Mike Masnick: And, feel free to let us know what you think.
- 9:00AI Voice 1: Okay.
- 9:00AI Voice 1: So today we're diving deep into this whole world of online speech, like how it's being governed and all.
- 9:08AI Voice 1: Specifically, we're looking at this article from Lawfare.
- 9:12AI Voice 1: It's called The Rise of the Compliant Speech Platform
- 9:15AI Voice 2: by
- 9:15AI Voice 1: Daphne Keller.
- 9:16AI Voice 2: Right.
- 9:17AI Voice 1: Have you had a chance to read through it?
- 9:18AI Voice 2: Yeah, I have.
- 9:19AI Voice 2: What I find really interesting is this shift that Keller's talking about, you know, content moderation.
- 9:25AI Voice 2: Yeah.
- 9:25AI Voice 2: In the past, it used to be a lot more, I don't know, almost like an art form.
- 9:29AI Voice 2: Mm hmm.
- 9:30AI Voice 2: But now, it feels like it's turning into this compliance function.
- 9:34AI Voice 2: Right.
- 9:34AI Voice 2: Like it's becoming more like financial regulations at banks.
- 9:37AI Voice 1: Uh huh.
- 9:37AI Voice 2: Or safety inspections in factories, you know.
- 9:40AI Voice 1: It's a really interesting comparison, isn't it?
- 9:42AI Voice 1: Mm hmm.
- 9:43AI Voice 1: And it makes you think.
- 9:44AI Voice 1: Like Keller even tells that story about handling a request from a fraternity.
- 9:48AI Voice 2: Right.
- 9:49AI Voice 1: They were all worried about someone revealing their secret handshake online.
- 9:52AI Voice 2: It's funny.
- 9:53AI Voice 1: Yeah.
- 9:54AI Voice 1: And like, right next to that, she's dealing with a demand from a Turkish politician trying to suppress some bad news coverage about him.
- 10:01AI Voice 2: Totally different ends of the spectrum.
- 10:03AI Voice 2: Right.
- 10:03AI Voice 1: Totally.
- 10:04AI Voice 1: It's crazy how things have changed, right?
- 10:06AI Voice 2: It really highlights how, I don't know, kind of ad hoc things were back in the early days of like, you know, content moderation.
- 10:13AI Voice 2: Yeah, yeah.
- 10:14AI Voice 2: But then obviously, as the amount of content online just exploded, platforms like Facebook and YouTube, they had to change things, you know, they needed some kind of like standardized rules, you know, clear cut enough that like, you know, massive teams, even algorithms could apply them consistently.
- 10:32AI Voice 1: Makes sense.
- 10:32AI Voice 2: Right.
- 10:33AI Voice 1: Yeah.
- 10:33AI Voice 1: So this is where the whole idea of compliance really comes into play.
- 10:37AI Voice 1: Yeah, especially with legislation like the EU's Digital Services Act, the DSA.
- 10:42AI Voice 1: Right.
- 10:43AI Voice 1: That feels like a big turning point, wouldn't you say?
- 10:46AI Voice 2: Oh, absolutely.
- 10:47AI Voice 2: I think the DSA is like a major, major force behind this whole shift.
- 10:51AI Voice 2: Now, platforms, like they have to keep such Detailed records, like meticulously document every content moderation decision they make.
- 10:59AI Voice 2: Wow.
- 11:00AI Voice 2: And report all that to the EU regulators, like literally every comment they remove.
- 11:04AI Voice 2: Every video that gets taken down, they have to record it all.
- 11:07AI Voice 1: It's crazy.
- 11:08AI Voice 1: We're
- 11:08AI Voice 2: talking about like a database with over nine billion reports.
- 11:13AI Voice 1: Nine billion.
- 11:14AI Voice 2: Detailing exactly why specific pieces of content were removed.
- 11:18AI Voice 1: Wow.
- 11:19AI Voice 1: I can't even wrap my head around that.
- 11:20AI Voice 1: It's
- 11:21AI Voice 2: a lot.
- 11:21AI Voice 1: Nine billion.
- 11:23AI Voice 1: That's just, yeah.
- 11:25AI Voice 1: It feels like this whole push for compliance, I don't know, it's creating this massive audit culture.
- 11:31AI Voice 1: It almost feels like Orwellian in a way, like everything you say online is being, you know, tracked and scrutinized.
- 11:38AI Voice 1: Is this a little unsettling to you?
- 11:40AI Voice 2: Yeah.
- 11:40AI Voice 2: Keller raises some interesting concerns about this, right?
- 11:43AI Voice 2: So for example, the DSA, it pushes platforms to mitigate what it calls like systemic risks.
- 11:50AI Voice 2: And these are kind of big broad values.
- 11:52AI Voice 2: We're talking like free speech, civic discourse, human dignity, protection of children.
- 11:58AI Voice 1: Those are pretty heavy concepts.
- 11:59AI Voice 1: I mean, how do you even like quantify something like human dignity?
- 12:02AI Voice 1: Right.
- 12:02AI Voice 1: Or even like, assess whether a platform is actually upholding that properly.
- 12:06AI Voice 2: I mean, it's tough, right?
- 12:08AI Voice 1: It feels like we're kind of trying to fit a square peg in a round hole here.
- 12:12AI Voice 2: Yeah.
- 12:12AI Voice 1: Are we at risk of oversimplifying some incredibly complex issues just to, you know, just to tick boxes on a compliance checklist?
- 12:20AI Voice 2: Yeah, and that's exactly one of her, I think, main concerns, right, that this drive towards standardization and compliance, that it might actually be fundamentally at odds with the nature of online speech.
- 12:32AI Voice 2: Right.
- 12:32AI Voice 2: I mean, because online speech, it's so dynamic, it's always changing.
- 12:37AI Voice 2: What's considered harmful in one context could be totally fine in another context.
- 12:41AI Voice 2: And those lines, they shift constantly.
- 12:44AI Voice 1: Yeah.
- 12:45AI Voice 1: And that's what worries me.
- 12:46AI Voice 1: You know, are we creating a system where platforms, in their eagerness to comply and like avoid any regulatory headaches, they're just going to err on the side of caution and suppress anything that falls into any kind of gray area.
- 13:00AI Voice 2: That risk of overreach is a big one.
- 13:02AI Voice 2: It's one of the, I think, key concerns that Keller highlights, right?
- 13:06AI Voice 2: Because the line between regulating systems and dictating what's acceptable speech, it can get really blurry.
- 13:11AI Voice 2: Right.
- 13:12AI Voice 2: And you can imagine, like, governments may be exploiting that.
- 13:15AI Voice 2: Yeah.
- 13:16AI Voice 2: Right?
- 13:16AI Voice 2: Yeah.
- 13:16AI Voice 2: Platforms are under pressure.
- 13:18AI Voice 2: Uh huh.
- 13:19AI Voice 2: They might end up censoring speech that's perfectly legitimate, but just because of these, you know, compliance frameworks.
- 13:27AI Voice 1: It's a slippery slope.
- 13:28AI Voice 1: It
- 13:28AI Voice 2: is.
- 13:28AI Voice 2: It is.
- 13:28AI Voice 1: You know, it's like that quote, uh, those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety.
- 13:37AI Voice 2: It feels really relevant here, doesn't it?
- 13:39AI Voice 1: It does.
- 13:39AI Voice 1: Yeah.
- 13:40AI Voice 1: It does.
- 13:40AI Voice 1: Okay.
- 13:41AI Voice 1: So we've got this push for more control and more accountability online, right?
- 13:45AI Voice 1: Yeah.
- 13:46AI Voice 1: But at the same time, you know, we have this inherent tension with the nature of online speech itself.
- 13:52AI Voice 2: Yeah.
- 13:53AI Voice 1: And then there's the potential for this, you know, compliance focus to create this, you know, chilling effect where people are, you know, self censoring out of fear of running a foul, some vague rule.
- 14:05AI Voice 1: Uh huh.
- 14:05AI Voice 1: What are some of the other You know, downsides that Keller brings up.
- 14:09AI Voice 2: Well, one of the big ones is the impact on competition.
- 14:13AI Voice 2: You think about smaller platforms, right?
- 14:14AI Voice 2: Oh, yeah.
- 14:15AI Voice 2: Startups, maybe they've got really innovative ideas.
- 14:17AI Voice 2: Yeah.
- 14:18AI Voice 2: But then they've got to navigate this, like, really complex and costly world of DSA compliance.
- 14:25AI Voice 1: Oh, right.
- 14:25AI Voice 2: Like, can they even compete with these established giants who have the resources to deal with all that?
- 14:31AI Voice 1: That's a good question.
- 14:32AI Voice 2: It
- 14:32AI Voice 1: is.
- 14:32AI Voice 1: You know,
- 14:33AI Voice 2: it's a huge
- 14:34AI Voice 1: question.
- 14:34AI Voice 1: Yeah.
- 14:34AI Voice 1: You know, like DSA compliance with all of its audits and reporting requirements.
- 14:39AI Voice 1: Right.
- 14:39AI Voice 1: It can be insanely expensive.
- 14:41AI Voice 1: I bet.
- 14:41AI Voice 1: So you've got these smaller platforms and they might just not be able to keep up.
- 14:45AI Voice 1: Right.
- 14:45AI Voice 1: Which then could lead to like a less divorce, you know, online ecosystem.
- 14:49AI Voice 2: Right.
- 14:50AI Voice 2: So instead of this like vibrant marketplace of ideas, you know, we end up with just a handful of massive platforms that are calling all the shots.
- 14:59AI Voice 2: That's kind of bleak, isn't it?
- 15:00AI Voice 1: Yeah.
- 15:01AI Voice 1: It's not a great outlook.
- 15:02AI Voice 2: It feels like we're risking a lot of collateral damage here in the pursuit of this, you know, like, standardized and compliant online world.
- 15:10AI Voice 2: Yeah, and that brings us to another, you know, key point that Keller raises.
- 15:15AI Voice 2: Yeah.
- 15:15AI Voice 2: She calls it The Perils of Metrics.
- 15:18AI Voice 1: The Perils of Metrics.
- 15:19AI Voice 1: That sounds like a, like a title of a dystopian sci fi novel or something.
- 15:24AI Voice 2: Maybe it should be.
- 15:25AI Voice 2: But basically what she's talking about is like, you know, this risk of focusing too much on things that are easily quantifiable.
- 15:32AI Voice 2: Right.
- 15:32AI Voice 2: Yeah.
- 15:32AI Voice 2: Metrics that look really good on paper but might not actually reflect the true nuances of, you know, content moderation.
- 15:40AI Voice 2: Right.
- 15:40AI Voice 1: So,
- 15:41AI Voice 2: for example, turnaround time for resolving content complaints.
- 15:44AI Voice 2: Sure.
- 15:44AI Voice 1: Yeah, you'd want platforms to deal with issues quickly.
- 15:47AI Voice 2: Exactly.
- 15:48AI Voice 2: But if moderators are being evaluated solely on speed, Then what happens, right?
- 15:53AI Voice 2: They might be incentivized to just make these like hasty decisions, you know, and potentially sacrificing accuracy and fairness in the process.
- 16:00AI Voice 2: Like, imagine if you have legitimate speech being taken down just because it was faster and easier, you know, just to hit that target number.
- 16:07AI Voice 1: It's like you're prioritizing.
- 16:09AI Voice 1: Efficiency over effectiveness, which could have really bad consequences for, you know, free expression.
- 16:15AI Voice 2: Absolutely.
- 16:16AI Voice 2: And it kind of leads to this broader point that Keller's making about the limitations of trying to standardize and control something as complex as online speech.
- 16:26AI Voice 2: She actually draws these really interesting parallels to a historical example.
- 16:29AI Voice 1: I'm always up for a good history lesson.
- 16:31AI Voice 2: All right.
- 16:32AI Voice 2: Well, she mentions Frederick Taylor's efficiency focused factory model.
- 16:36AI Voice 2: So this was all about, you know, Braiding down tasks into these simple, repeatable actions.
- 16:41AI Voice 1: Right, yeah, like assembly lines.
- 16:43AI Voice 2: Exactly.
- 16:44AI Voice 2: And it was revolutionary for manufacturing.
- 16:47AI Voice 2: But you have critics, like Karl Marx, who saw it as Dehumanizing.
- 16:51AI Voice 1: Yeah.
- 16:52AI Voice 1: Treating people like cogs in a machine, it doesn't really encourage, you know, creativity or critical thinking.
- 16:58AI Voice 2: Exactly.
- 16:58AI Voice 2: And she also brings in Max Weber.
- 17:00AI Voice 1: Okay.
- 17:00AI Voice 2: Who was this sociologist who was really skeptical that complex human conflicts could ever be resolved by some kind of algorithm.
- 17:08AI Voice 2: Automated judge.
- 17:09AI Voice 2: You know, just spitting out standardized rulings.
- 17:11AI Voice 2: Right.
- 17:11AI Voice 2: It's like trying to reduce human interaction to a set of predefined rules and metrics.
- 17:16AI Voice 1: Yeah.
- 17:17AI Voice 1: And you're missing out on all the messiness and unpredictability of, you know, actual human communication.
- 17:22AI Voice 2: Exactly.
- 17:23AI Voice 2: And to kind of illustrate this point, she uses this really fascinating example from James C.
- 17:27AI Voice 2: Scott's work on scientific forestry.
- 17:31AI Voice 1: Scientific forestry.
- 17:32AI Voice 1: Okay.
- 17:32AI Voice 1: That doesn't exactly sound like the most thrilling topic.
- 17:34AI Voice 1: I
- 17:34AI Voice 2: know.
- 17:35AI Voice 2: I know.
- 17:35AI Voice 2: Yeah.
- 17:36AI Voice 2: But trust me on this one.
- 17:37AI Voice 2: So Scott.
- 17:38AI Voice 2: He studied how, like, 18th century German foresters tried to apply standardized scientific principles to managing forests.
- 17:47AI Voice 2: They were really focused on, like, maximizing timber yield.
- 17:51AI Voice 1: Right.
- 17:51AI Voice 1: Make as much money as possible.
- 17:52AI Voice 2: Exactly.
- 17:53AI Voice 2: So they planted these, like, neat rows of identical trees.
- 17:57AI Voice 2: And they got rid of anything that they deemed inefficient.
- 18:00AI Voice 1: It sounds very compliance driven, just like what we're seeing online now.
- 18:04AI Voice 1: So what happened?
- 18:05AI Voice 1: Did they create these, like, super efficient, super productive forests?
- 18:08AI Voice 2: It was a total disaster.
- 18:10AI Voice 2: Yeah, these meticulously planned forests, they became so vulnerable to disease and pests, even windstorms, you know, could just wipe them out.
- 18:20AI Voice 2: Because they didn't have the natural diversity and resilience of a real, you know, naturally occurring forest.
- 18:26AI Voice 1: That's a really powerful analogy.
- 18:28AI Voice 1: So are we risking that same kind of ecological collapse, but like, in the realm of online speech?
- 18:35AI Voice 2: It's a really interesting question.
- 18:36AI Voice 1: Yeah, are we creating these sterile Overly controlled platforms that are ultimately fragile and unsustainable.
- 18:43AI Voice 2: I think it's a question that, you know, we as users and participants in this digital world really need to grapple with.
- 18:50AI Voice 1: So where does all this leave us?
- 18:51AI Voice 1: Is this shift toward a compliance based model for online speech really the way to go?
- 18:57AI Voice 1: Right.
- 18:57AI Voice 1: Or are we sacrificing too much in the process?
- 18:59AI Voice 2: It's tough.
- 19:00AI Voice 2: There are no easy answers.
- 19:01AI Voice 2: Yeah.
- 19:02AI Voice 2: But Keller really urges us to be mindful of the potential downsides of this approach.
- 19:06AI Voice 2: She outlines three major pitfalls.
- 19:09AI Voice 2: The first is the risk of government overreach.
- 19:11AI Voice 1: Right.
- 19:12AI Voice 1: Yeah.
- 19:12AI Voice 1: It's not hard to imagine governments using these regulations to, you know, kind of pressure platforms into censoring content that they don't like.
- 19:19AI Voice 2: Exactly.
- 19:20AI Voice 2: So platforms are trying to avoid regulatory scrutiny.
- 19:24AI Voice 2: And they might err on the side of caution, you know, suppressing speech that's totally legitimate, but just because it falls into like a gray area,
- 19:32AI Voice 1: right?
- 19:32AI Voice 1: And it creates that chilling effect where people self censor, right?
- 19:36AI Voice 1: Because they're afraid of, you know, breaking some vague rule or algorithm.
- 19:41AI Voice 2: Absolutely.
- 19:42AI Voice 2: And then there's her second concern, which is the stifling of competition.
- 19:46AI Voice 2: Right.
- 19:46AI Voice 2: We talked about this, you know, how DSA compliance is so expensive, smaller platforms might not be able to keep up.
- 19:53AI Voice 2: Right.
- 19:53AI Voice 2: And that could lead to a less diverse online ecosystem.
- 19:57AI Voice 1: Yeah.
- 19:57AI Voice 1: Fewer choices for users, potentially less innovation.
- 20:00AI Voice 1: Exactly.
- 20:01AI Voice 1: So we end up with just a few dominant players kind of dictating the boundaries of acceptable speech for everyone.
- 20:08AI Voice 2: Right.
- 20:08AI Voice 1: That's a little disturbing.
- 20:09AI Voice 2: It is disturbing.
- 20:10AI Voice 2: And it's, you know, it's why this whole thing about the perils of metrics is so important because when we just focus on these numbers, right, like stuff that's easily quantifiable.
- 20:19AI Voice 1: Yeah.
- 20:19AI Voice 2: We kind of miss the nuances of online speech.
- 20:22AI Voice 1: Yeah, absolutely.
- 20:23AI Voice 2: And we might end up creating these like unintended consequences.
- 20:28AI Voice 1: It's like that saying you get what you measure.
- 20:29AI Voice 1: Right.
- 20:30AI Voice 1: Right.
- 20:30AI Voice 1: So if platforms are getting rewarded for just, you know, Taking down content quickly,
- 20:34AI Voice 2: right?
- 20:35AI Voice 1: Regardless of what it is or the context or anything.
- 20:37AI Voice 1: Yeah.
- 20:37AI Voice 2: Yeah.
- 20:37AI Voice 2: That's
- 20:38AI Voice 1: exactly what they're going to do.
- 20:39AI Voice 1: And I mean, are we essentially creating a system where the easiest solution is actually the worst one for free speech?
- 20:48AI Voice 2: It's a real concern.
- 20:49AI Voice 2: You know, people might be hesitant to share their thoughts, their ideas out of fear of being flagged by some algorithm or by some moderator under pressure.
- 20:58AI Voice 2: Right.
- 20:59AI Voice 2: You know, just trying to hit their targets.
- 21:01AI Voice 2: And that could really stifle genuine.
- 21:03AI Voice 2: Discussion and debate.
- 21:04AI Voice 1: Absolutely.
- 21:05AI Voice 1: So it's like, we're seeing this push for these standardized systems, these metrics.
- 21:10AI Voice 1: But at the same time, We have this tension, you know, with the dynamic nature of speech itself.
- 21:16AI Voice 1: Like, what's harmful or acceptable can be so different.
- 21:19AI Voice 2: Right.
- 21:20AI Voice 1: Depending on the context, the culture.
- 21:21AI Voice 1: Yep.
- 21:21AI Voice 1: All sorts of factors.
- 21:22AI Voice 1: I mean, how do you even begin to reconcile those two things?
- 21:25AI Voice 2: Yeah.
- 21:26AI Voice 2: That's what makes this such a complex issue, right?
- 21:28AI Voice 2: It's not like regulating a factory.
- 21:30AI Voice 2: Right.
- 21:31AI Voice 2: Where you can kind of predict the outputs.
- 21:32AI Voice 2: Yeah.
- 21:33AI Voice 2: Human speech is messy.
- 21:35AI Voice 2: It is.
- 21:35AI Voice 2: It's nuanced.
- 21:36AI Voice 2: It's always evolving.
- 21:38AI Voice 2: So Trying to, like, force it into some rigid compliance framework, I think it can have these, like, really serious unintended consequences.
- 21:49AI Voice 2: It's
- 21:49AI Voice 1: like that forestry example, right?
- 21:51AI Voice 2: Exactly.
- 21:52AI Voice 2: Trying
- 21:52AI Voice 1: to impose some artificial order on a system that's inherently complex.
- 21:57AI Voice 2: Right.
- 21:58AI Voice 1: Could actually make it more fragile.
- 21:59AI Voice 2: Totally, yeah.
- 22:00AI Voice 1: Less adaptable in the long run.
- 22:02AI Voice 2: Yeah.
- 22:02AI Voice 2: Yeah.
- 22:03AI Voice 2: Like we could end up creating this online environment that looks great on paper but doesn't actually work for real people.
- 22:08AI Voice 2: Exactly.
- 22:09AI Voice 2: You know, it's just not functional.
- 22:11AI Voice 1: So Keller, she doesn't really offer any easy answers here.
- 22:15AI Voice 1: Right.
- 22:15AI Voice 1: But she definitely urges us to, like, be mindful of the potential downsides of this whole shift towards compliance driven content moderation.
- 22:24AI Voice 1: I mean, for you.
- 22:25AI Voice 1: What are some of the key takeaways you think our listeners should kind of keep in mind as they're, you know, navigating this whole crazy world?
- 22:33AI Voice 2: Well, I think first and foremost, we really need to be aware of that risk of government overreach.
- 22:39AI Voice 2: Yeah.
- 22:39AI Voice 2: Like, transparency and accountability are super important.
- 22:42AI Voice 2: Uh huh.
- 22:43AI Voice 2: But we need to make sure that these regulations don't become a way for governments to just censor stuff they don't like.
- 22:49AI Voice 2: Yeah.
- 22:49AI Voice 2: You know?
- 22:51AI Voice 2: Through the back door.
- 22:51AI Voice 2: Right.
- 22:52AI Voice 2: Right.
- 22:52AI Voice 2: So government should be very, very careful about dictating specific content moderation decisions.
- 22:58AI Voice 1: Absolutely.
- 22:59AI Voice 1: And I think we also need to consider that impact on competition and innovation.
- 23:03AI Voice 2: Right.
- 23:04AI Voice 1: Like these regulations, they shouldn't give an unfair advantage to the big guys.
- 23:07AI Voice 1: You know, the ones that can already afford to deal with all this.
- 23:10AI Voice 1: We need a healthy online ecosystem, which means you need a variety of platforms with different approaches to content moderation.
- 23:18AI Voice 1: We don't want just a few companies deciding what everyone can say online.
- 23:22AI Voice 2: Absolutely.
- 23:22AI Voice 2: And I think.
- 23:23AI Voice 2: I think finally, that whole thing about the perils of metrics, you know, we have to be really, really careful about that because it's tempting to want to measure everything.
- 23:33AI Voice 2: But when we're talking about something as complex as online speech, if we rely too much on these simple metrics, we could end up with some really messed up results.
- 23:44AI Voice 2: We've got to remember that behind all those numbers, there are real people, real stories.
- 23:49AI Voice 2: It's
- 23:49AI Voice 1: a lot to think about as we try to figure out this whole digital world.
- 23:53AI Voice 1: I think it's more important than ever to be aware.
- 23:56AI Voice 1: Yeah.
- 23:59AI Voice 1: You know, the ones shaping the future of how we communicate online.
- 24:03AI Voice 1: And it's also a good time to ask ourselves, like, what kind of online world do we actually want?
- 24:07AI Voice 2: Yeah.
- 24:07AI Voice 1: You know, one where everything's about following the rules perfectly.
- 24:09AI Voice 1: Right.
- 24:10AI Voice 1: Or one where there's still room for open discussion, different perspectives, and maybe even a little bit of, I don't know.
- 24:16AI Voice 1: Chaos.
- 24:16AI Voice 2: Yeah.
- 24:17AI Voice 2: That's the question, isn't it?
- 24:19AI Voice 1: Yeah.
- 24:19AI Voice 1: That's the question.
- 24:21AI Voice 1: Well, it's definitely something worth thinking about and it's something we'll probably be talking about for a long time to come.
- 24:25AI Voice 1: So thanks for joining us for this deep dive into Daphne Keller's article.
- 24:29AI Voice 2: Yeah, it was a good one.
- 24:31AI Voice 1: It was.
- 24:31AI Voice 1: It's really thought provoking.
- 24:33AI Voice 1: We hope you keep exploring these ideas and, you know, share your thoughts with us because ultimately the future of online speech, it kind of depends on all of us being informed and engaged.
- 24:45AI Voice 2: Absolutely.
- 24:49Announcer: Thanks for listening to Ctrl-Alt-Speech.
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- 25:02Announcer: That's C T R L Alt Speech.
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- 25:06Announcer: This podcast is produced with financial support from the Future of Online Trust and Safety Fund, a fiscally sponsored multi donor fund at Global Impact that supports charitable activities to build a more robust, capable, and inclusive trust and safety ecosystem.