Latest / The Inspired Stories Podcast / From Army Bases to Primrose: Twana Holloway's Educational Adventure | Childcare Series
Transcript
- 0:04Welcome to another edition of Inspired Stories where leaders
- 0:07share their experiences so we can learn from their successes,
- 0:10how they've overcome adversity, and explore current challenges
- 0:13they're facing. Welcome to another edition of
- 0:18the Inspired Stories podcast, where leaders share their
- 0:21experiences so we can learn from their successes and be inspired
- 0:24by how they've overcome adversity.
- 0:26My name is Anthony Kotaspodi and today's guest is Tawana
- 0:29Holloway, Director of Primrose School of Prestonwood, which is
- 0:34in the Dallas, TX area. Primrose is a national chain of
- 0:38early childhood education centers and Prestonwood is part
- 0:42of the Wrigley Group which is owned by Doctor Noel Wrigley,
- 0:46who also owns eight other centers now.
- 0:48Tawana received her education in child growth and development,
- 0:51children with special needs, child development associates,
- 0:55and Director certification. She has 26 years of experience
- 0:59working with children as a teacher, director and owner.
- 1:03She loves to watch children grow and to see their personalities
- 1:06blossom. She's excited to help mold their
- 1:08futures every day so that they can better lead us in the
- 1:12future. And she's a mom of five, two
- 1:16sets of twins, and get this, a grandma of three.
- 1:20Now before we get into all that good stuff, today's episode is
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- 1:53Now back to our guest today, the Director of Primrose School of
- 1:57Preston with Tawana Holloway. I appreciate you making the time
- 2:01to Share your story today. Thank you.
- 2:03I appreciate you calling me in. I'm excited.
- 2:07All right, let's get into it. So Tawana, tell me, how did you
- 2:11first get started in early childhood education?
- 2:15I was in the Army and in my downtime I would visit the child
- 2:20care centers on base and it was just something fun to do.
- 2:24I enjoyed it besides just being just hanging out there.
- 2:29It was like play centers. So we just went to go have fun
- 2:32and once I left, once I was discharged, it was just
- 2:37something that I jumped into. I was like, I liked it there, I
- 2:39want to do it again. What were you doing in the army?
- 2:41What? Was your.
- 2:42I was actually an air traffic control operator, so something
- 2:46totally different from childcare.
- 2:47So yeah. Is that something you had to go
- 2:49to school for or they just? Trained.
- 2:51Yeah. Well it was training in there.
- 2:52So it's it's called 93 Charlie, which is the MOS that they call
- 2:56it and we did all the training there so.
- 2:59OK, so you leave there, your time's up there.
- 3:02And so you decide, hey, I had so much fun playing with those kids
- 3:06in the child care centers on base.
- 3:08I want to do more of this. What was the next step?
- 3:10Did you just go to work for a child care center?
- 3:13Did you go? To school.
- 3:14I started at a child care center called the Peanut Gallery and it
- 3:19was based here in Dallas, TX. I was married and I was pregnant
- 3:24with my first child. And so I was like, let me jump
- 3:28into it. They hired and I mean of course
- 3:31I always have fun doing it and I just stayed in it and never
- 3:34stopped and just started there. I started as a toddler teacher,
- 3:38which I always like to tell people if toddlers are my
- 3:41favorite age group, I call it my jam.
- 3:43Toddlers are my jam. And anywhere I would go, it's
- 3:47always that toddler program. So needed me to support at a
- 3:49different school. I was like, is it the toddler
- 3:52class? Because that's where I'll go.
- 3:54So I kind of stuck that out. And then I branched out a little
- 3:58bit more to learn about the other age groups to get my CDA
- 4:02just so I can learn as much as I possibly could about early
- 4:05childhood education. I think one of the big steps for
- 4:08me as I was growing, it's just running the minimum standards,
- 4:12you know, making sure that we were following minimum
- 4:15standards, learning about ratios, because a lot of times I
- 4:19just go to have fun. I didn't care how many kids I
- 4:21had. I was like, OK, what are we
- 4:22doing today? So.
- 4:25So what was it about or what is it still today about the toddler
- 4:28groups that makes it your jam? Oh my gosh, let me tell you
- 4:32something. The best thing about a toddler
- 4:34is I know a lot of people won't say the same thing, that it's
- 4:38their emotions, they don't have a handle on it, but we get to
- 4:41help guide them. We get to help them put the
- 4:44handle on it. They don't know the words for
- 4:46mad. They're just mad.
- 4:47They don't understand that they're overly excited and they
- 4:51don't understand the words for that.
- 4:52So we help give them the words. We help define it for them so
- 4:55they can go, oh, this is what I'm feeling.
- 4:57This is what that is. So when they make their next
- 5:00steps and growth, they get to use their words.
- 5:03I'm upset or I'm so happy or I'm so proud of you.
- 5:07And they, they're people. So I respect them and then they
- 5:11respect us back by giving those those same words that we taught
- 5:14them. So if they are angry and they
- 5:16say I'm angry, I love it. I'm OK with you being angry
- 5:20because you told me and I'm so proud of you.
- 5:22You did this all by yourself, so.
- 5:25I like that perspective because I, you know, I've got two boys
- 5:28that are 8 and 10. And especially when they were
- 5:31younger, right? And they like you're saying they
- 5:32didn't have that language, they would get upset.
- 5:36My initial reaction is I want them to stop being upset.
- 5:38I want them to stop screaming. And so I'm trying to redirect
- 5:42that energy, redirect that to something more positive.
- 5:46And I've got some coaching along the way from some, you know,
- 5:49folks like you who are a lot smarter in this area than I am.
- 5:52And, you know, they're like, hey, let them feel that emotion.
- 5:55Like let it come out. And I like what you're saying
- 5:57too. You added on to that, which is
- 5:59name it like, name them, identify it like, put a word to
- 6:03it so it helps them sort of frame it the next time it comes
- 6:06up. Absolutely.
- 6:08And then we find those triggers because once they've started
- 6:10defining it themselves, they'll know what's going to make them
- 6:13angry. And we can say, oh, we know that
- 6:15when you're in this area, something over here makes you
- 6:18pretty angry. Do you want me to come sit with
- 6:20you? Do you want me to come play with
- 6:21you? Let's start trying to find those
- 6:24triggers yourselves then where you can self soothe.
- 6:26Like, I know that this is going to make me angry.
- 6:28Maybe I don't want to do this, or maybe I don't want to play
- 6:31next to this friend, or maybe I don't want to be in this center
- 6:34or this area. So once they start to define
- 6:37what that feeling is, they can start to define out what's
- 6:40making them angry. So we see tricks in the
- 6:42beginning that they don't see, but then they'll start to figure
- 6:45out those triggers on their own. And that's interesting, even at
- 6:49that young age, do you see that they're able to sort of put two
- 6:51and two together? Like I've noticed, like when my
- 6:54kids were younger, they they sometimes they had trouble with
- 6:58cause and effect, you know what I mean?
- 7:03Yeah, absolutely. But I think what what happened,
- 7:05especially when it comes to toddlers, let's just say we know
- 7:08that toddlers at a certain age are still, they're not playing
- 7:11together, they're playing side by side.
- 7:13Well, they'll start to notice their surroundings, they'll
- 7:17start to notice their person. They'll see a friend come in.
- 7:20And I always call them a friend to see a friend come in,
- 7:22especially when their friend notices them, they'll start to
- 7:25walk away Now, because I know their friend is coming to me
- 7:27because we both want this truck or we both want this toy.
- 7:30In the beginning, they don't notice that.
- 7:32They just know that they're playing with a truck.
- 7:34And it just got taken out of our hands.
- 7:35Now we're mad. We don't know this feeling.
- 7:37We know that we're angry. We know they're we're mad.
- 7:39OK, let's talk about it. Let me give you some words.
- 7:41I can tell. I see because you're crying.
- 7:45And now they know that it's because of this.
- 7:47Next time they get that toy or that truck, they're going to
- 7:50look and say, is this person coming back for it?
- 7:52That's that trigger. Like, OK, somebody else is going
- 7:54to try to come get it. What do I do now?
- 7:56So they start to recognize it themselves.
- 7:58What can I do? Let me move over here.
- 8:00I want to go play with it by myself, that kind of thing.
- 8:04OK, Tawana, help us connect the dots from where we hear about
- 8:08you getting started at the peanut gallery.
- 8:10And what are the points in between and how do you
- 8:12eventually end up at Primrose School of Prestonwood?
- 8:16So I was at the peanut gallery for about 6 years and then I end
- 8:21up working at Deeley Child Care Center at Presbyterian Hospital.
- 8:25Again I was with the toddlers and the two year olds.
- 8:28I became a support teacher, so I was able to learn about the
- 8:31preschool classrooms and their pre-K classrooms from there.
- 8:35After I left Deeley Child Care Center, I went home because we
- 8:40moved to a different area and I opened up my own home center,
- 8:44which is called Miss Tawana's Kindergarten, and I started out
- 8:47with maybe like four friends and it blew up from there.
- 8:52I didn't realize how fast it was going to grow.
- 8:54So I'm thinking, oh, it's going to take me some time to get kids
- 8:58to come in. But word of mouth, I would say
- 9:01within the first month I started with four.
- 9:03By the end of the month, I had eight.
- 9:05So then I started having to, yeah, it just went fast.
- 9:08But it was all by word of everybody who came to my home
- 9:11center. It was all by word of mouth.
- 9:14Once I got too big, my licensing Rep came in and she was like,
- 9:17you need a building. And I was like, I need a
- 9:19building. So just just blessed around the
- 9:23corner there was an open building and I started renting
- 9:27it. Miss Tawana's kindergarten, and
- 9:29I was doing that for about four years there.
- 9:32And we bought some property in Waxahachie, my husband and I,
- 9:38and we decided let's just move there, which Waxahachie, from
- 9:41where I was, was about maybe an hour away.
- 9:44We moved there. I shut down the center.
- 9:46I was like, I'm going to take a break for a while.
- 9:49I thought I was going to take a break for a while because my
- 9:52younger set of twins had started high school in the area.
- 9:55And I was like, let's see. And then while while they were
- 10:00at school, I got bored and I was like, I got to get back to the
- 10:03classroom. I need to get back to the kids.
- 10:06Then Covic came. After Covic, it was just like,
- 10:11nobody's doing anything. But I was ready to go back to
- 10:13work. And I remember putting out
- 10:17healers on Indeed. And I got a call back from Bella
- 10:21Desai, who is the regional director now.
- 10:24But at the time, she was the director at the Primer School at
- 10:27Clyde Warren Park. That's downtown Dallas.
- 10:30And she gives me a call and I was, I had never heard of
- 10:33Primrose before. And I was like, is this a real
- 10:35school? This is that.
- 10:35I was like, this is a real. She was like, yeah.
- 10:37And we did a Zoom meeting. So she said, do you think you
- 10:40can come in to fill out some additional paperwork?
- 10:42And I was like, sure. And I want to say the rest is
- 10:45history, so to speak. I was a toddler teacher there
- 10:48for about 6 months and then I got offered the position of
- 10:51Director of Education here at the Preston was Center.
- 10:56And then I was the director of Education here at Prestonwood
- 10:59for about maybe a year and four months and then I got promoted
- 11:03to executive director. So that's where I am now and we.
- 11:06See, so is the executive director role, is that still
- 11:10specifically at Prestonwood or is that set over more of the
- 11:12centers? So, right, I'm going to say it's
- 11:14specifically at Prestonwood. If anything else comes up, it
- 11:17will probably be a regional position.
- 11:19But that's not my say, that's somebody else's.
- 11:22And my thing is I'm so blessed because I'm sort of a yes man
- 11:27wherever you put me. Sure.
- 11:29Is that where you want me to? Go team player, just chip in.
- 11:31Right Wherever you want me to be, that's me so.
- 11:34Well, you probably really like being in the centers still, you
- 11:38know, so that you can have a lot of interaction with the kids.
- 11:40Oh. My gosh, I've got best friends
- 11:43here like my best friends and I love it.
- 11:46I mean, I, I can't imagine not being in school.
- 11:49I think that will probably be the caveat if any type of
- 11:53growth. If I can't be in the school, I
- 11:55don't know if I want that job. You know what I mean?
- 11:57If I can't be able to go into the classrooms and maybe go talk
- 12:02to some of the pre-K friends I have or some of the babies, can
- 12:05I go hold a baby? Can I go feedback?
- 12:06If I can't do any of that, I'm not sure if I want to.
- 12:09I don't. I'm not corporate.
- 12:10I am a worker bee. I'm not corporate, so.
- 12:14It's good to know who you are. Yeah.
- 12:16And who you're not, Yeah, yeah. And So what are the main duties
- 12:21of the executive director there at?
- 12:24Primrose Well, in general, we want to make sure, I want to
- 12:26make sure my school is safe, not just for the students, but for
- 12:29the parents and the teachers. We have a curriculum here, so I
- 12:32want to make sure that curriculum is maintained.
- 12:34Even though I have a director of Education, I support her and
- 12:38making sure that the curriculum is being implemented.
- 12:41I manage, I have about maybe 35 staff members and that's just
- 12:47teachers. And then I have other
- 12:48membership, members of leadership team.
- 12:50So I want to make sure that I'm supporting them and guiding them
- 12:53however they need me. I have fantastic ladies that I
- 12:56work with. I make sure that the children
- 13:00are eating healthy. I make sure that our grounds are
- 13:02safe and make sure that I'm interacting with families,
- 13:05parents even doing tours, marketing, helping families come
- 13:10in to Prestonwood. But one of the things I'm so I'm
- 13:15family focused that even if Prestonwood is not suitable for
- 13:19your family, maybe it's distance or something like that, I want
- 13:22to help support families everywhere.
- 13:23So hey, maybe we're not the choice.
- 13:26I have another school. Let's try that, you know, let's
- 13:28see what we can do to help you because I want to make sure
- 13:30you're part of the Primrose family.
- 13:32So it's nice. So with 35 just teachers there
- 13:36in the building, this is for a childcare facility.
- 13:39This is pretty good size. How many students can you
- 13:41accommodate there? We can accommodate 212 students.
- 13:44OK. That's a pretty good size
- 13:45center. Yeah, yeah.
- 13:48And I'm curious, kind of going back a little bit, let's rewind
- 13:52to when you had your own business.
- 13:54It sounds like it was really taking off.
- 13:56And then one day you're like, hey, I'm going to just take a
- 13:58break and shut it down and move an hour away.
- 14:01Like we kind of glossed over that.
- 14:02Was that kind of a hard decision, like a hard transition
- 14:05for you it? Was a hard decision.
- 14:07It was a hard decision just because I thought, how can I
- 14:11make it back and forth? How can I travel and be able to
- 14:17get the kids to school, come open up my school?
- 14:19Because again, I'm hands on in my own school.
- 14:22I'm opening up, I'm making breakfast.
- 14:24I even did transportation, so I want to.
- 14:27I just kept trying to figure out what's the best way.
- 14:30It was a hard decision, but before I even made the decision
- 14:34to go ahead and close, I went around to other schools to see
- 14:40what their prices were for whatever their age groups were.
- 14:43So that when I had to tell my families that I was going to
- 14:46close, I put up a poster and a list to say these schools in the
- 14:50area charge this amount. They have openings for this age
- 14:54group. These are home centers, these
- 14:56are center based. These are, you know, schools.
- 15:00These have transportations, these have this, they open here,
- 15:03they close. At this time, I wanted to make
- 15:05sure that the families that I had didn't have a hard time
- 15:08finding care. And then I was blessed because
- 15:11while doing that, I let those centers know that I was closing.
- 15:15So I had, of course, a bunch of equipment tables, all that kind
- 15:18of stuff like that. If there was something that they
- 15:21wanted, I know how hard it is to get started.
- 15:24And when you're new, it's hard to find those things.
- 15:27So I didn't sell it. And I was like, hey, I'll have
- 15:31these things. So once the school is closed,
- 15:34have at it right then one of the home centers that I went to, it
- 15:40was a young lady by the name of Miss Teeley and she was looking
- 15:44for a center herself and she asked me to come visit before I
- 15:50close and I said sure. She talked to the landlord I
- 15:53introduced them to and she just ended up taking over.
- 15:56I didn't even have to cancel the lease.
- 15:58She ended up taking over the lease and changed it out and it
- 16:01just worked out best for her. But it took me about six months
- 16:04to come up with a decision that OK, I know it's not going to be
- 16:08doable for me to do transportations, get to this
- 16:11side of town within an hour and cover and still be able to be
- 16:15home for my younger set of twins because they were starting high
- 16:19school. My older three had already
- 16:20graduated high school. So my younger twins, I was just
- 16:23starting high school so I was like, I need to be able to be
- 16:26home with them in this new town. So I said this is best to sell.
- 16:31But my families, we were always so close that they kind of knew
- 16:35what was happening. They knew my heart, they knew
- 16:39that I wanted to keep it going, but I was very open with them,
- 16:43especially with that journey. So when I gave them the list of
- 16:46here, these schools, this is what they have and this is where
- 16:49you guys could go and make your choice.
- 16:51Because I kind of gave them price points and areas and all
- 16:54of that. It wasn't hard for them because
- 16:57those schools were expecting phone calls from them.
- 16:59So it worked out for that. I just never want to leave
- 17:03anyone in the lurch, especially those families who supported me
- 17:07from my home to the center. I think that says a lot about
- 17:10your personality and your value set that you spent so much time
- 17:13and energy to not only make sure that the families are going to
- 17:16be taken care of, but then you've got this equipment,
- 17:19you've got this lease. Like who else in this space can
- 17:22I help out? We're charging for anything.
- 17:26I mean just giving stuff away that you know you spent a lot of
- 17:28your own hard earned money on. Yeah, because I, I know how hard
- 17:32it was to to get those things. But I still do that even to this
- 17:37day. If I come across something that
- 17:38I know someone needs, I'm hey, I have this.
- 17:41Do you need this? I found this.
- 17:43Do you have this? My daughters, they're all grown
- 17:46like I have my oldest daughters. She'll be 30 years old in
- 17:49January. And she said, Mama, why are you
- 17:51still giving this stuff away? Why are you still buying stuff
- 17:53and giving? I said, because you never know
- 17:55who needs it. You never know.
- 17:57Here, take it to your church. Somebody may need it.
- 18:00I know this person here. So they're like, you're always
- 18:03going to find something. So now they do this thing.
- 18:04They call me the find it. Mama, can you find me this?
- 18:07And I go, yeah, I got it. I get it for you.
- 18:10You've got a big heart, Tuana. I got my.
- 18:14Baby, has there ever been any thought to go back to owning
- 18:17your own center since you you left?
- 18:19Yeah. There has been I Here's the
- 18:22thing. Now that my children are all
- 18:23grown up, I actually live. I live an hour and a half away
- 18:28from where I work. Oh.
- 18:29My goodness. Yeah, so I'm thinking like maybe
- 18:33I want to find something and do something closer to home.
- 18:36But again, I enjoy Primrose. It's a great school.
- 18:41The curriculum is fantastic. As a matter of fact, all my
- 18:45teachers are looking at me right now and doing this.
- 18:49They're fantastic. I love these ladies and I'm
- 18:52thinking, I think this camaraderie I wouldn't have
- 18:55immediately when I move and I would feel lonely without all
- 18:58of. Them, can you turn it around?
- 18:59Can we see them? Yeah, hold on one second.
- 19:01Say hi. Oh, that's great.
- 19:08I love it. I love it.
- 19:11So, So tell me a little bit about Primrose, because you've
- 19:14got an interesting perspective, right?
- 19:16You, you've worked for some different child care centers,
- 19:18you've owned your own and now you're part of a, a national
- 19:22chain that you know, has these franchise opportunities.
- 19:26So with, with all those kind of different experiences, what can
- 19:30you look at and say, wow, this is, this is the tremendous value
- 19:34that Primrose offers us like being part of this, this family,
- 19:38this group, this network, like here are some of the advantages
- 19:41that we get. Oh, absolutely.
- 19:43So one of the things that I always like to tell people,
- 19:45especially if I'm hiring, there's daycare.
- 19:50Primrose is a private school. So, but even though it's early
- 19:53childhood education, I think having this, the extensive
- 19:57curriculum that we have from infants all the way to our
- 20:00kindergarten program is amazing. The training programs that I
- 20:04have, I think it's wonderful. I think how it's guided, but
- 20:08also I think, and I like to call it Wrigley Primrose with Doctor
- 20:11Wrigley, he promotes from within.
- 20:14So not every school can say that they can do that, with Primrose
- 20:19especially being the corporation that it is.
- 20:23I think there's so much more that they have to offer.
- 20:26There's so much more learning that they have to offer.
- 20:28There's so much more growth that you can get involved in.
- 20:32And I don't think there's a limit yet.
- 20:34I think it's still growing. I know that childcare is still
- 20:37changing. It's still evolving just because
- 20:40there are families that are deciding, do I want early
- 20:43childhood education and what does it look like for our
- 20:46family? What does it look like for
- 20:47teachers that are coming into early childhood education?
- 20:50Because it's totally different for them now than it was from
- 20:53when I first started. But I can say coming into a
- 20:56school like Primrose, there are so many more advantages because
- 21:00the education process is there for you.
- 21:02You can absolutely. There's so much more to learn in
- 21:06an early childhood setting, like the way the Primrose sets up
- 21:09for. When you say that there's so
- 21:10much more to learn, are you talking about from a staff like
- 21:12an employee perspective? There's more for you to learn or
- 21:15the curriculum that's set up for the students.
- 21:18For both, For both, I think it's an employee, the teamwork that's
- 21:22offered that we get to learn from each other.
- 21:24I think sometimes when you go into, I want to say just a
- 21:27normal daycare setting, a lot of the stuff is hands on that you
- 21:32have to do by yourself. But as an employee with
- 21:34Primrose, the way that they learn, there's so many people
- 21:37that are back that's behind it that you're cross trained so
- 21:42well from other teachers. It is my goal to make sure my
- 21:45teachers, even if you come in as an infant teacher, I want you to
- 21:49visit another classroom. I want you to see how pre-K runs
- 21:53a wonder time. I want you to see what the
- 21:56outside time looks like for toddlers.
- 21:57I want you to see what the cook is doing.
- 22:00And let's take a look at the menu.
- 22:02What would you like different on the menu so that we can kind of
- 22:05bring it up to our regionals so they can so we can get some
- 22:07changes. I want them to have a voice and
- 22:09in certain cases, when something a center is individually owned,
- 22:14a lot of teachers don't have voices, but here they do.
- 22:17They get to say, Hey, can we do this?
- 22:18And it's one of the things that I want to foster with teachers
- 22:21like tell me what you like. I want to hear it.
- 22:23I'm I'm not the end all be all. You know, we work together.
- 22:27I'm even when I tell them and I go in the classroom to help
- 22:30support. I even tell them I'm you're my
- 22:32boss. When I come in there, you you
- 22:35tell me this is your classroom. What do you what you want me to
- 22:37do? I'll change diapers.
- 22:38You want me to do circle time? I got you.
- 22:40You are my boss, I'm not coming in as your director.
- 22:44And they get to see that. They don't just see me sitting
- 22:47behind the desk because for me, that's not the fun part.
- 22:50The fun part for me, it's getting my hands and clothes
- 22:53dirty going in there with them on.
- 22:55On the curriculum standpoint with Primrose, it's so easy for
- 23:00the teachers to follow, but it's also so extensive for the
- 23:03children to learn, and I love it.
- 23:05And the teachers get to challenge kids with the
- 23:08curriculum. So the curriculum leaves it open
- 23:10to where it's not just open and close, it's so open-ended.
- 23:14And that's the best part about the curriculum.
- 23:16It's so easy for them to do. So you said something there that
- 23:20was counterintuitive to me. I would have assumed being part
- 23:24of a larger organization that the teachers would have less
- 23:27input than they would at like a single owner facility.
- 23:31But and you've been an owner of a single member facility and you
- 23:34you have friends who who are as well.
- 23:36So you have a good perspective to speak from saying that's not
- 23:39the case, like they've got more input.
- 23:41It's not the case. Yeah, 'cause we want their info.
- 23:44It's you can't build a team if no, no members of the team have
- 23:48anything to say towards it. That's, that's the teamwork.
- 23:51That's the teamwork. I want to hear from them.
- 23:53They do have a say. They, they, I want to hear their
- 23:56opinions. I want to hear their thoughts.
- 23:58I want to hear their input because I want to use them.
- 24:01I can honestly say that even with my teamwork here, my
- 24:04leadership team that's here, before I can make a decision,
- 24:08you guys tell me what you want. I'm not making that decision by
- 24:11myself. I want us to make it because I
- 24:13want you to be comfortable with it.
- 24:15When teachers are doing something in the classroom, if
- 24:17there's something special that they want to do, tell me what
- 24:19you want to do. Let's make sure it's safe.
- 24:21Let's make sure it's healthy. Let's make sure it's guided by
- 24:24children. And then you let me know and you
- 24:26can do it. Let's go for it.
- 24:27Why not? Teamwork makes the dream work,
- 24:29right? Yes it does.
- 24:31I agree. That was one of my kids favorite
- 24:34preschool teachers saying that he used all the time.
- 24:36Mr. Jared, teamwork makes the dream work, and that's.
- 24:39I love it. I love it, yeah.
- 24:41Tell me a little bit about Doctor Wrigley.
- 24:43What what is he like as a person?
- 24:45What's it like to work for him? OK, let me tell you something.
- 24:48I. You just lit up there.
- 24:52You know, he's super cool. Like I call him the Super cool
- 24:54every time he comes in, like he comes into our schools a couple
- 24:56of times a week and he walks through the he walks through the
- 24:59building, says hi to the teachers like they know he's
- 25:01owner, but he's not like like untouchable, right?
- 25:05And he we just call him super cool, but he's really good
- 25:08because he hears us too. But the same thing we have
- 25:12input, the same thing that he allows for us.
- 25:15I want to allow for the teachers because we all have to be heard.
- 25:19I'm blessed because he has this thing that he says inspect what
- 25:23you expect. So that means if I have
- 25:27expectations for my school, to make sure that those
- 25:30expectations are still being followed through, I need to go
- 25:32back and check. So that's one of the things
- 25:34where I ask teachers, give me your input, let's talk about it
- 25:37because then I'm going to go back to make sure that that's
- 25:40what we did. He is.
- 25:43I can say he's intelligent and smart and all that stuff like
- 25:47that, but he's personable. He's not above hearing us and
- 25:53this is for all of his schools. Even if we have something going
- 25:57on. Personally, I would say maybe it
- 25:59was a year ago, one of my daughter's was in the hospital
- 26:03and I was with her and he called.
- 26:05He was like, hey, does she need anything?
- 26:07Where you guys at? That's him and it's he's a
- 26:10blessing. He is a blessing.
- 26:11But he doesn't just do it for me.
- 26:14He would do it for the teachers. He would do it for any of his
- 26:16other schools. So he's but he's hands on, he's
- 26:20hands on. He's really.
- 26:21Involved and is there growth plans for his for the Wrigley
- 26:25group do you know like. I mean, I will say there are, I
- 26:28just can't say what they are. I he, I, I don't think he knows
- 26:32how to sit still yet. He hasn't.
- 26:34He hasn't. He hasn't met a cloud he can't
- 26:39touch yet. That's what I'm going to say.
- 26:41Yeah, that's great. Common entrepreneur's dilemma.
- 26:45Absolutely. Can't, Can't sit still.
- 26:48Exactly. It's the what's next.
- 26:49OK, now that this is done, what's next?
- 26:51Yep, that's him. That's how we're OK.
- 26:52That's what I'm going to call him.
- 26:53Mr. What's Next? Mr. What's Next?
- 26:56Mr. Cool and Mr. What's Next? Yeah, those are pretty good
- 26:59nicknames. So Tuana, tell me, what is a
- 27:02typical day look like for one of your students?
- 27:06For one of my students, let's see, I want to pick 1.
- 27:10So I have a best friend. I'm going to call her my best
- 27:12friend and it depends on any day.
- 27:14If it's a morning while I open, she'll come in at the door and
- 27:19she says bye daddy, that's it because I'm there.
- 27:23So we hang out. I want to tell her she helps me
- 27:25answer phones. She just grabs the phone for me
- 27:28so that I can answer it. We have conversations about our
- 27:31cats, and then after my second person comes in, I walk her to
- 27:35class. Parents come in, they sign in.
- 27:38Sometimes they let the little ones help them sign in.
- 27:41They go to class, pass the little one off to the teachers.
- 27:44Time to wash your hands. And this isn't every classroom.
- 27:48Then there's children's choice breakfast, and then it's time
- 27:52for Harmony and Heart, which is the music time in the morning.
- 27:55This is throughout the whole entire school.
- 27:58So at 8:15, Harmony and Heart is going on throughout the whole
- 28:02entire school. After that, the schedules become
- 28:05a little break broken up because then there's outside time,
- 28:08there's wonder times, there's circle times, and each classroom
- 28:12is doing something different. So depending on the age group,
- 28:16in my older classrooms, when they come in to wash their
- 28:18hands, they have to sign in. It's the way they do their
- 28:21attendance. With the younger classrooms,
- 28:23like the toddlers, when they're doing their attendance, there's
- 28:25a basket where we try to help them find their name so they'll
- 28:28learn to recognize what their name looks like.
- 28:30As they grow and go into the next age group, The next age
- 28:33group, they get backpacks. They have to come in, find your
- 28:36name, hang it on your backpack, find your name on the attendance
- 28:40board. They'll put it on the part where
- 28:41we're here today and then let's get started.
- 28:44Let's get started with the day. Then there's the curriculum that
- 28:48they're going to follow through, the wonder times that they're
- 28:50going to do, the thumbs up activities that they're going to
- 28:54do. So it's different in every age
- 28:57group, those particular activities, but topics are
- 28:59pretty much the same. It's just scaled with their age.
- 29:02What are the different age groups that you service there?
- 29:06I'm sorry, say that again. What are the different age
- 29:07groups that you service? We go from infants to pre-K
- 29:11here. OK.
- 29:13Yeah, and there were a few things I wanted to ask about.
- 29:16What is children's choice? Children's choice is they have
- 29:19different centers in the classroom, so in the mornings
- 29:22they get to their choice. But also within children's
- 29:24choice, there's writing centers, there's art centers, there's
- 29:28math and science centers. This is where they get to choose
- 29:31what they want to do when they first come in.
- 29:33It's their choice. So they have that time in the
- 29:35beginning of the day until after breakfast is over, so.
- 29:39And how about Wonder Time? What is that?
- 29:41Wonder time is a learning time, so whatever the topic for the
- 29:43day. So one of the things we're
- 29:45talking about is Culture week. So we're just talking about
- 29:47multiple cultures. We're talking to families about
- 29:50their cultures. Children's have brought in
- 29:51posters, they brought in foods, but we want to talk about what
- 29:55they're doing. Tell us about yourself.
- 29:57So we're talking about the many cultures that we see babies from
- 30:00all over the world, especially depending on which age group
- 30:03that we're talking to or the that the teachers are with.
- 30:07And then the next wonder time is an art project, which is, which
- 30:11is wonder time too about that culture.
- 30:14Let's do this art project. This is what it looks like here.
- 30:17So it's different art projects. And right now we're getting
- 30:20ready because next week we're having a museum gala for all the
- 30:25paintings that those classrooms done.
- 30:27So it's going to be a night time activity where parents get to
- 30:30come in and get dressed up and come bid on art.
- 30:33So in the proceeds go to the Dallas Casa.
- 30:36So it's a charity event. So the parents get to buy their
- 30:39kids paintings for charity. That's terrific.
- 30:42And what is Dallas Casa? Dallas Casa is a program for
- 30:47children who are being adopted. It's pretty cool.
- 30:50I love it. Nice.
- 30:52And then the last one that I want to know about is Thumbs up.
- 30:54What's that? OK, so a lot of kids like to
- 30:58call it go outside, but it's more than that.
- 31:00There is a physical activity that we do for thumbs up.
- 31:03We're monitoring and we're doing an assessment just to make sure
- 31:06those gross motor skills are where they need to be.
- 31:08So what a child would think, it's pretty fun to jump from
- 31:11hoop to hoop. The teachers are checking to see
- 31:13if they can jump off 2 feet. They're checking to see if they
- 31:16can throw the ball this way and underhanded.
- 31:19They're just watching their mobility.
- 31:21And if they can do that, it's something that the teachers
- 31:23would work out. Yeah, I can see that they can do
- 31:25that. But the parents or the kids, I
- 31:27think they're just having fun. What if you had to pick one
- 31:33thing, Tawana? What do you think sets your
- 31:37center apart from other traditional child care centers?
- 31:43The atmosphere, what's the atmosphere for sure.
- 31:49Not only are we like family oriented here and I think we're
- 31:53very open, I think the atmosphere for us sets it apart
- 31:57because families know what to accept, you know, and they know
- 32:01what to expect from us. And we try to make sure we keep
- 32:06that communication open so that there is no, there are no
- 32:10questions. There are no questions that need
- 32:12to be asked, that they don't have to wonder what's next.
- 32:16The communication is there. What what are some of the most
- 32:22common concerns that parents have when starting their kids in
- 32:25a new child care environment like yours, and what can you
- 32:29tell them to put their their minds at ease?
- 32:331st I want to know if this is the child's first time in child
- 32:37care and how old they are. If it's a little tiny baby, I
- 32:43worry about the parent and not the child because there are many
- 32:47times when mom's dropping off baby for the first time and then
- 32:49mom's crying. Our goal is to make sure mom is
- 32:52OK, mom and dad are OK. So we give hugs.
- 32:55I'm going to hug Mama. Come on, baby girl, let's go
- 32:57right here. And do you want to stand at the
- 32:59door? You can stand at the door and
- 33:00watch for as long as you want to.
- 33:02The one thing that you don't want to do is let and not let
- 33:04them know that they have access to their baby.
- 33:06Yeah, you dropped your baby off, but you want to run back in
- 33:09there. Go get that baby.
- 33:09Go ahead. That's your child.
- 33:11But we want you to be comfortable and knowing that
- 33:13they're OK. Stand at the door as long as you
- 33:16want to. But we do that for the moms,
- 33:19especially if it's a little baby and it's the first time.
- 33:22If it's an older child and they've never been in childcare
- 33:25before, moms are going to cry. I like to bring them to the
- 33:28office, sit down if they have extra time.
- 33:32You want some coffee? How about we order coffee?
- 33:34Let's just chat and then we're going to go back down just to go
- 33:37see how baby is doing. Let's see what the teacher is
- 33:39doing with baby and we'll go from there.
- 33:42If the child has been in childcare before, we just want
- 33:44to see how they transition. Why are you doing that?
- 33:47He knows you guys are here. Look.
- 33:52This is the atmosphere now she's trying to hide, cowering away.
- 33:59We want to make sure, OK, if they've been in childcare before
- 34:06and they're coming to us and the child is new to us, we want to
- 34:10know how they transition. But before any child starts, we
- 34:14do a parent teacher orientation just so we can get to know the
- 34:17family, just so we can get to know the child, just so they can
- 34:20get to know the teacher in the classroom so that there's any
- 34:23tips mom and dad got for us, especially if the child is
- 34:27transitioning from one school to another, Let us know.
- 34:30Maybe it's a favorite toy. I have one friend here who is
- 34:34her first time in childcare because she stayed home with
- 34:38grandparents. She came to the do the tour with
- 34:41us. She liked looking in the window
- 34:42at the classroom. But mom says I don't know how
- 34:46I'm going to get her to go into the class.
- 34:48Well, she wears Princess dresses every day.
- 34:50I said you look so brave in that Princess dress.
- 34:53Every day there's a different Princess dress she's wearing.
- 34:57I said if that's going to make her feel brave to go through the
- 34:59classroom, she can do it. And every day she's wearing a
- 35:03Princess dress because that's what makes her feel brave.
- 35:05Mom and dad were concerned. I was like, that Princess, just,
- 35:08she looks beautiful. She looks like she's ready for
- 35:10the day. And we call her out on it and
- 35:13she's so proud and she does really well.
- 35:15I love that. Whatever we could do to help
- 35:16that child feel comfortable, that's what we're going to do.
- 35:19But we're also going to do that for mom and dad.
- 35:20Bye, Princess. So we're also going to do it for
- 35:24mom and dad. My youngest son wore pajamas to
- 35:28preschool every day. Every day.
- 35:30Every day. Yeah, he had other kids saying,
- 35:33hey, Valentino gets to wear pajamas.
- 35:35Why can't I wear pajamas? And for us, it was just the
- 35:38easiest way to get him out the door.
- 35:40He gets comfortable in on them. But that's a great story about
- 35:43one of your friends there just being brave and confident in
- 35:46her, her prince's outfit. She does so well every day she
- 35:50comes in her grandmothers and she comes in with both
- 35:52grandmothers and they're so happy because they were The
- 35:55grandmas were having the hard time.
- 35:56Mom and dad were good. It was the grandmas who were
- 35:58having a hard time letting go and they felt great about it.
- 36:03And she does so well in classroom now.
- 36:05She speaks to everybody, she waves by, she says hello.
- 36:09You get those friends that where transitioning is hard even at
- 36:14every age. So I always want to let teachers
- 36:16know just because maybe this kid is a 5 year old and they're
- 36:20crying at drop off, it's OK. Transition is still hard for
- 36:23that five year old. We respect them.
- 36:26These are still people. Despite them being younger
- 36:28people, they're still people. It's hard for us as adults to
- 36:31transition. We don't like people to see our
- 36:34nervousness. If we start a new job, if we go
- 36:37into a new place, that's a transitional moment.
- 36:39That's a transitional emotion. Now, we might not scream and
- 36:42grab hold to somebody, but we're still feeling those feelings.
- 36:46They are feeling those feelings too, and it is OK for them to
- 36:49feel those feelings. That particular transition,
- 36:52those emotions are natural, normal, and they're wonderful
- 36:56feelings because they're being hurt.
- 36:58Hey, I'm scared, I'm nervous. Hey, I can tell you're scared
- 37:01and nervous. Let's go try and find some
- 37:03things that will help you feel less scared and nervous.
- 37:05And if you just don't want to play, that's OK.
- 37:08If you just want to stand right here, you let me know when
- 37:10you're ready. We got you.
- 37:12Just being patient. But understanding that just
- 37:14because they're those feelings are big for them, that doesn't
- 37:18mean we all don't feel those feelings.
- 37:20We all feel those. That's a good reminder.
- 37:22Yeah. You know, I'm curious when when
- 37:25parents are sort of shopping around, trying to find a new
- 37:28child care Center for their families, it's a big decision,
- 37:32right? Like, where do we feel
- 37:33comfortable? Where do we trust people?
- 37:35Like, where's the where's the best option for us?
- 37:38What advice can you give to people who are are searching and
- 37:42trying to make this important decision?
- 37:45Oh, absolutely. OK, so one of the things I get
- 37:47to say, I love doing tours. I always ask a family, is this
- 37:52the first stop? Are we the first stop that they
- 37:54stopped or are you still looking?
- 37:56How did you hear about us? That kind of thing.
- 37:58This is how I would do a tour when we are getting the phone
- 38:02calls for tours or emails for tours.
- 38:04What we ask is what's the most important thing that you look
- 38:08for in early childhood education or what is the most important
- 38:12thing that you look for in early childcare?
- 38:15We want to hear that. We want to make sure that we
- 38:17offer that we kind of go through that process.
- 38:20Once they come in, they're asking their questions, they're
- 38:23asking about curriculum, they're asking about all these things.
- 38:27If we don't fit, and sometimes I can tell if we're not the best
- 38:31fit for them. Even during that tour process, I
- 38:35still want them to feel welcomed.
- 38:37I still want them to say, hey, I still have questions.
- 38:40Can I call Tuana back? I still want them to know that
- 38:43even though we may not be your choice, I want you to find the
- 38:47best choice for your little one. How can we do that?
- 38:50How can I support you and still finding your best choice?
- 38:53It may not be us. I'm OK with it if it's not us.
- 38:57But that doesn't mean I love your child any less because it's
- 39:00not us. It doesn't mean that I love your
- 39:01family any less because it's not us.
- 39:04That means that you need something specific and maybe I
- 39:09can help you find that. What I will do before you leave,
- 39:12if it's in the area, I might tell you, hey, I think Primrose
- 39:15is a great school. So let me find a Primrose in the
- 39:17area that you need. If it's not Primrose, let me
- 39:20give you this website to go to so you can find the school that
- 39:24best fits your family. Because before I, for me, before
- 39:28you leave, I want you to find what you need for your family as
- 39:32a whole, because that's what we're here for.
- 39:34I mean, I and I will tell families I'm like, I mean even
- 39:37although I think we're the best, but if we still don't fit your
- 39:41family, how can I help you find that?
- 39:43Cuz it we may not be that it could be this one little twig,
- 39:47it could be anything. Doesn't matter.
- 39:49How can I help? You well, I see your heart
- 39:51coming through again, Tawana, it's clear you're you're very
- 39:53much a relationship person and I I stopped that.
- 39:56Thank you. Can you think of maybe a
- 39:59particular success story for one of your friends that's come
- 40:02through the center? Let me see.
- 40:05OK, let me be specific. I, I hate to, it's more than the
- 40:10success story from a friend. It's my grandson.
- 40:14So my grandson had never been in childcare prior to this.
- 40:18He was always either home with mom or he was with an auntie.
- 40:23So it was if it wasn't mom, he was with one of his aunties.
- 40:26And I remember when he turned 4 and I told my daughter, I said
- 40:31he really needs interaction, He really needs socialization.
- 40:35He really needs to be around children his own age.
- 40:37And I said, we have space available where I am, you know,
- 40:41I will just cover the tuition because I really need for him to
- 40:44be ready for school. And so she was a little nervous.
- 40:47Hold on one second. And so she she was a little
- 40:55nervous, but she was OK because she was like, OK, if he goes to
- 40:58school, I know he's where you are, mom, he'll be fine.
- 41:01And I said, great, he started here.
- 41:04He used to meet kids at the park before.
- 41:07He wouldn't go to school and he wouldn't say hi, my name is Kai.
- 41:10He would just walk up to a kindergarten.
- 41:12And. He was like, that's hold on,
- 41:14kid, that's not how we meet friends and he came to school
- 41:18and Miss Grace, my admin, she was there that morning to open
- 41:23and I was like, hey, Kai's first day.
- 41:25She walked in the class. He was so excited.
- 41:27Now he didn't have a hard time transitioning.
- 41:30He was because he just said he and he asked her and he he asked
- 41:33her. He said, is this the class where
- 41:35my, when's it going to be? So she was like, yeah.
- 41:39Now, mind you, we, I know he's a smart kid.
- 41:42I know he's really intelligent, but just no socialization.
- 41:45So one of the things he did, he just tried to find a friend,
- 41:48just kept trying to find who's going to be my friend.
- 41:50So he went through the whole classroom for friends.
- 41:53I think maybe three months later, the teacher at the time
- 41:56is Jennifer. She went through and she was
- 41:59talking about letter sounds and reading and she says, Oh my
- 42:03gosh, he knows all of his letters.
- 42:05He can write his name, at least his first name because his last
- 42:08name was really, really long. She's like, he can write his
- 42:11name and he understands letter sounds.
- 42:14I said great. You know, I said, however you do
- 42:16it, I'm just, hey, tell him, let his mom know because I wanted to
- 42:21to set a precedence that even though grandma is the director,
- 42:24that does not mean that, you know, I want you to have that
- 42:27conversation with her. But that kind of, and I want to
- 42:31say maybe even a couple of months after that, she had the
- 42:34kids separated at tables. And so I thought, what are they
- 42:36doing? She said, they're reading
- 42:37because I was doing classroom observation.
- 42:40And I kid you not, I don't know why I didn't have the faith.
- 42:42I was like, Kai is reading. And she was like, yeah, Kai is
- 42:46reading. I said, no, I go over it.
- 42:49And he said, look, Nana, so he's reading this little tiny book.
- 42:51And I said, oh, my gosh, I'm so proud of you.
- 42:54And he graduated our kindergarten program, went off
- 42:58to school. And I say three months in school
- 43:02in the ISD. His teacher called his mom and
- 43:06she's like, can I talk to you about Kai?
- 43:08First thing my daughter says is, is he in trouble?
- 43:11And so teacher says no, but he's in kindergarten.
- 43:14He's reading on a third grade level.
- 43:16Whoa. She called me here at the job.
- 43:21She said, can you tell his teacher?
- 43:23I told his teacher. I texted Grace.
- 43:25We were so proud of him. I was so proud of him.
- 43:29And then when I called him the night when I got off work, I was
- 43:32like, hey, I said, I hear the teacher call.
- 43:35And so he goes, yeah, she says I'm smart.
- 43:38And I was like, I think you are. For me, that is first hand
- 43:44success story because he did not have any of that stuff before
- 43:48starting. But he did so well and I'm so
- 43:51proud of him. And I said, we still have some
- 43:53of the friends here who used to go to the school that still
- 43:57comes in and see us, and I see how they've grown.
- 44:01And they tell me about school and they're so happy and their
- 44:03parents are so happy. One of my family's, her son just
- 44:09got, he was accepted into one of the private schools in the area.
- 44:13She was so nervous. He got accepted to four private
- 44:16schools. So she had her picked.
- 44:18So she came in crying. She brought the teacher gifts.
- 44:21She was like, he got accepted into four of them.
- 44:24And I was like, yeah, I can say first hand, it feels good to
- 44:29hear that kind. Of that's really rewarding and
- 44:31that tells me that either you're putting something in the water
- 44:34there, you've got a really good curriculum or you've got
- 44:38fantastic teachers. What, what?
- 44:39What is? It I'm going to, I'm going to
- 44:41say definitely a good curriculum, but the teachers who
- 44:45I I swear by these teachers, I swear I will.
- 44:49Yeah. These are these are my ladies.
- 44:52So let me ask you, it's a tight labor market, Tawana.
- 44:54What are you doing that's working so well to attract and
- 44:58then retain these great teachers?
- 45:01I will say I think for because of the labor market, I can't say
- 45:05that it's just something I do it.
- 45:07I want to find people with the passion for it.
- 45:10If you have the passion for it, I'm going to support you.
- 45:13I'm going to support you. And I think that's what teachers
- 45:14need to know that hey, I want to do this, I want to learn more
- 45:19about this. I want to be into this.
- 45:21So it's my job to take that and cultivate it.
- 45:25OK, let's talk about it. What do you want to do?
- 45:27Show me. Let's see this.
- 45:30I will say having goals, giving have, having them come up with
- 45:34goals for themselves. I don't want teachers to come in
- 45:38and just say this is just a job. It can be more.
- 45:41Where do you see yourself in three years?
- 45:43How can I get you there? Because even if in three years,
- 45:46if Primrose or even early childhood education is not for
- 45:50you, where do you see yourself? How can I support that?
- 45:53Because then if you know that you, I have your back here and I
- 45:57can support you here. I know that that word would
- 46:00spread to say, you know what, Miss Tawana, Miss Lindsay, Miss
- 46:04Grace, Miss Anna, they had my back.
- 46:07They got me. They support me, whatever it is,
- 46:10and then we get to see those teachers come back or we get to
- 46:13see them grow. I am blessed to say, like four
- 46:15of the teachers that we've had here have already been promoted
- 46:19and transitioned into leadership positions at other schools.
- 46:23I want teachers to grow. I even tell them, hey, Doctor
- 46:25Wrigley promotes from within, so tell me what I can do to get you
- 46:29there because I want you to go there.
- 46:30I want you to grow. I don't want you to stay in one
- 46:33place. If you don't want to stay in one
- 46:35place, I don't want you to stay in one place either.
- 46:37Tell me what you want to. Do there's your heart coming
- 46:39through again, Tuana I. Love it.
- 46:41I'm sorry. It's great.
- 46:42No, it's great. I mean, there's a lot to be said
- 46:44for just doing the right thing and, you know, treating people
- 46:48the way that you would want to be treated.
- 46:49You know, you're talking about helping these families out that
- 46:51might not be a good fit for your for your child care center, You
- 46:56know, helping the the teachers that that work with you if they
- 46:59want to, you know, move along in their career and like, how can I
- 47:02help them? There's a lot to be said for
- 47:04that. I think those are those are
- 47:05wonderful qualities to have in anybody.
- 47:07But, you know, terrific in an executive director spot like
- 47:10that. Absolutely.
- 47:13I think sometimes early childhood care is not for
- 47:16everybody, right? You get those people who see
- 47:19children and want to work with children because they're so
- 47:21cute. Oh my gosh, I want to work with
- 47:23these kids. They're so adorable.
- 47:26Look at them, look at, oh, look at her little face and you get
- 47:29into the classroom and cute only takes you so far.
- 47:33Cute only takes you so far. I have tons of cute little kids.
- 47:37But when they get mad, do you know how to get through?
- 47:40Can you get through to them? They just threw that truck.
- 47:43Do you know how to get through to them to to fix that?
- 47:46And they're like, I don't, I don't know what to do.
- 47:48Why are they doing this? Yeah, because now they're not
- 47:51that cute anymore, right? And the cute just went out the
- 47:53door. Now you've got this little kid
- 47:55who's just throwing trucks now it's got blocks.
- 47:58How do you keep them from doing this?
- 48:00So it's you have to have the passion for it.
- 48:03You have to have the understanding for it.
- 48:05You have to be able to know how to give them words.
- 48:08Maybe it's an older child that you have in maybe a pre-K
- 48:12classroom that you say, hey, you left your toys out, can you go
- 48:16pick them up? And they look at you and say,
- 48:17no, I'm not going to go pick them up.
- 48:18You do it. How do you get through to that?
- 48:22Everything is not going to be sunshine and rainbows.
- 48:25Can you work through that? Can you not take it personally
- 48:28and just take it professionally? That's two different things.
- 48:31Some people take those things personally and not
- 48:34professionally because the professional person in you is
- 48:37going to look at the child and say, you know what, OK, let's
- 48:40start over. We got to clean the room because
- 48:43we have to do this. I'd like your help.
- 48:46I know that you picked it up, but maybe you think it's a lot
- 48:49of work to do. Would you like for me to help
- 48:50you do that? Sometimes you got to come with a
- 48:53different plan, but that's thinking professionally and
- 48:55that's taking it professionally because if we take it
- 48:58personally, we miss the point. We miss the window of
- 49:01opportunity to teach. We miss those teaching moments.
- 49:04And everything is a teachable moment in early childhood
- 49:06education, even for teachers, so.
- 49:10What's a serious challenge that you've had to overcome either in
- 49:14business or in your personal life, and what are some of the
- 49:17lessons that you learned coming through the other side?
- 49:18Tawna. OK.
- 49:21I would say for me, I think it's just a couple.
- 49:24I'm going to say in business, when I had my own child care
- 49:28center, it was just me. There was no assistant
- 49:30directors, there was nobody else.
- 49:32So I was doing all of it. I was doing the paperwork, I was
- 49:34in classrooms, I was doing the cook, I was doing the driving.
- 49:37So I was able to, I take it all. One of the things that I had to
- 49:42learn here and still learning while I'm here is I have a team,
- 49:47use them because sometimes I have a tendency.
- 49:50And then my director of education, who you saw behind
- 49:54me, she'll tell me, stop. You don't have to do all of that
- 49:56by yourself. So it's one of those things that
- 49:58I'm still learning, but I'm blessed that I do have a team to
- 50:02support me in that. That's still professional growth
- 50:06that I'm still learning. It's also still something
- 50:08personal for me that I'm going to say that I need to say when I
- 50:12need help. I got to say if I can tell the
- 50:15kids, let me know when you need help.
- 50:16I got to learn to do that too. I'm learning.
- 50:19It's still it's still a progress, but I'm getting.
- 50:21There it's, it's a tough transition to make.
- 50:23You know, I talked with a lot of business owners who you know,
- 50:26are, they're the start, You know, they're where everything
- 50:29began. So they're used to wearing all
- 50:31the hats and then over time, as they grow, right, they add
- 50:35staff, maybe they add a couple of centers.
- 50:37It's really challenging to make that transition.
- 50:40And you've got a somewhat similar path, right?
- 50:42You had your own small center. You did everything yourself.
- 50:45You, you wore all the hats. And now you're in a much
- 50:48different environment. And it, it takes an adjustment
- 50:51of changing your approach, changing, levelling up your
- 50:55skill sets into something new. And and that growth can be
- 50:59uncomfortable. Yeah, it and it can be, but I
- 51:02think that if we sit in our comfort, we won't grow.
- 51:06So got to move it. It is a challenge, it truly is.
- 51:10But I I try to be a better communicator and I like when
- 51:15people communicate. I'm one of those I can hold
- 51:17myself accountable. And I also want someone to him
- 51:20say, hey, hey, I really need you to do this because of this.
- 51:23And I'm like, and my word is bet.
- 51:25I'll go bet. You know, I think my ladies, if
- 51:29I say something, I don't say, OK, yeah, sure.
- 51:32My word is bet. It means I'm going to do it.
- 51:34Bet I got you. Whatever it is, if that's what
- 51:36you tell I, I receive it, bet. So that's how I know I'm I'm
- 51:42going to meet that challenge. Yeah, and I like what you said
- 51:44about if we sit still and we're comfortable, we don't grow.
- 51:48One of the things I tell my kids is growth happens at the
- 51:51uncomfortable edges of life. Yes, yes.
- 51:54And it and it's hard to be in that spot whether you're a kid
- 51:58or you're an adult, but that that's where the true growth
- 52:01comes from it. Is it?
- 52:03Is Etwana What's a fun fact most people wouldn't know about you?
- 52:09Fun fact? Something interesting.
- 52:16Gosh, I'm I'm a pretty open book.
- 52:20I can't say most people, but I'm trying to think of something.
- 52:22A fun fact that most people. What?
- 52:25What would I find interesting about you that that I haven't
- 52:28already found out here today? As an air traffic controller, I
- 52:32had the opportunity to repel and jump out of a helicopter.
- 52:40Jump out of a helicopter. I didn't realize that was
- 52:42things, people. Did.
- 52:43Yeah. I know it wasn't part of my job,
- 52:47but I did do some support in detail at jump school and I was
- 52:52one of the lucky ones, lucky they got a chance to do that.
- 52:57It's an experience, I will say that.
- 53:00Now, sorry, jumping out of a helicopter, are you, are you
- 53:03wearing a parachute? Because you've got like the is
- 53:05that right? OK, because you've got the wind
- 53:06sort of like pushing down from the.
- 53:08Absolutely yeah, a parachute. So we all we all parachuted out.
- 53:12I I was lucky. I was I in it was I want to say
- 53:16it was fun way afterwards. Like I can laugh about it now,
- 53:19but at the time I was I was you can God bless me.
- 53:24I was crying. I was that person.
- 53:27So but I did it. It's I, I did it.
- 53:30I can say that and I was supposed to say that I did it.
- 53:34Let's see. I not a lot.
- 53:37I mean, I'm pretty, like I said, I'm pretty.
- 53:38I'm a pretty open bug. I love dad jokes.
- 53:41I think they're funny. I don't I'm corny that way.
- 53:44But again, my ladies know this. Another thing is I love to sing
- 53:51and dance. It's my favorite thing.
- 53:54I don't know why. I can go into a classroom, I can
- 53:56make up a song. I'm gonna fly with the kids in
- 53:58the classroom if I need them to do something, if I'm about to do
- 54:02something. It's just my favorite thing to
- 54:04do is to sing and dance with the kids.
- 54:06Can we get a little impromptu performance here?
- 54:09Kid songs. I do have a favorite song
- 54:11though, and I was taught this song a long time ago and it's
- 54:14about the butterfly and it's the fuzzy Caterpillar.
- 54:17He wiggled up the tree, he wiggled short, he wiggled long.
- 54:21He wiggled back at me. I put him in a box and don't go
- 54:25away, I said, But when I opened up the box, he was a butterfly
- 54:30instead. I know I could not make one, not
- 54:33even if I tried, because only God in heaven could make a
- 54:36butterfly. And that is my favorite song and
- 54:40I've sang it to all of my children and I've sang it to all
- 54:42of my grandbabies and I love it. It is my favorite.
- 54:46Song thank you for sharing that with me and and the rest of the
- 54:49audience today. I I enjoyed that very much.
- 54:51Thank. You.
- 54:53Tawana, any specific books or mentors, podcasts, other
- 54:57experiences that have been helpful in kind of shaping you
- 54:59and your career? You know what?
- 55:02It's funny. It's not a lot of books or
- 55:04podcasts that I do. I really don't.
- 55:06One of the things that shaped me is just people.
- 55:09It's other teachers, it's other leadership members, it's
- 55:14anybody, anybody who's in a position where it's something
- 55:18that I don't know, I want to hear from them.
- 55:21I think from it's people that I want to learn from.
- 55:24I would love to be one of those people who like to read a lot.
- 55:27And the things that I've read prior in early childhood is
- 55:31things that we kind of learn as we go in there.
- 55:33And it's like those little advices.
- 55:35But when it comes to the deeper stuff, the interpersonal things,
- 55:39those are my favorite things to learn from people who are
- 55:41actually in it. And it doesn't even have to be
- 55:44childcare. It could be in the medical
- 55:46field. It can be just the person on the
- 55:48street. I remember I met this lady when
- 55:53I was pregnant with my oldest daughter.
- 55:55And one thing that I've learned, she said this, she asked me, she
- 55:58said, is this your first child? And I said yes.
- 56:01And she goes, the one piece of advice that I could give you is
- 56:04you're going to be repeating yourself for the rest of their
- 56:07lives. And then I didn't know that.
- 56:10And now, Oh my God, it's and my daughter again, my oldest
- 56:16daughter is going to be 30. And I'm still saying the same
- 56:20thing. And that's like, if I could find
- 56:22this lady right now, it's the best piece of advice that you
- 56:27just be, just be prepared. You're going to be repeating
- 56:30yourself all the time as a parent.
- 56:33And then you could say, but I, you know, I thought we talked
- 56:35about that. And they will say, I don't
- 56:37remember this same thing I did with my brother, my sister, my
- 56:40cousins. And I was like, this lady said
- 56:42this and I remember, But I think that was my favorite piece of
- 56:45advice because it still holds true.
- 56:47And I'll now give it to every parent.
- 56:49Just understand you're going to be repeating yourself for the
- 56:51rest of their lives. Well, that was a good reminder
- 56:53for me to hear again today. Yeah.
- 56:55I feel like especially in our morning routines and our, our
- 56:59bedtime routines, like I, I feel like I am saying the same thing
- 57:0310 times every morning, every evening.
- 57:06And so it's not unusual. My kids aren't broken.
- 57:10I'm not broken. This is just human nature.
- 57:12So, and it's just human nature and you can't get mad about it
- 57:15because now that I've given this advice, now you know, I don't
- 57:18have to. I hope I don't have to tell it
- 57:20to you again. It it is what it is like, OK,
- 57:24let's move on. I'll tell you again.
- 57:25Twan, I just have one more question for you today.
- 57:28But before I ask it, I want to do 2 things.
- 57:30First of all, if you're listening today and you like
- 57:31today's content, please hit the subscribe, like or share button
- 57:34on your favorite podcast app. Twan, I also want to tell people
- 57:38the best way to get in touch with you.
- 57:39What would that be? So I am here every day at the
- 57:43school. My schedule varies, but if you
- 57:46want to get in touch with me, you can call our school,
- 57:48Primrose School of Prestonwood at 469-791-9131 and my e-mail
- 57:55address is Director at Primrose School at Primrose,
- 57:58prestonwood.com. And the website
- 58:02isprimroseschools.com/schools/prestonwood. Yes.
- 58:07OK. Last question for you, Tawana.
- 58:09I'm curious, how do you see the childcare industry evolving in
- 58:13the next few years? What do you think the big
- 58:15changes are that are coming? You know what I will say, I
- 58:20think a change that I would like to see because one of the things
- 58:23that's happening is we see a lot of grandparents come in.
- 58:26I would love to see older teachers coming in.
- 58:30I would love to see more parents being involved in childcare and
- 58:34not just the aspect of what is my child doing in childcare.
- 58:38I would love for them to come into the classrooms just to see
- 58:41what that's like for teachers in the classroom.
- 58:43Because I think that although parenting is a job within
- 58:49itself, I think parents having the understanding of what
- 58:52teachers go through with multiple child children their
- 58:55child's age to be able to see that.
- 58:57And I think childcare should open it up for parents to be
- 59:00able to experience those things too.
- 59:03I think it works better when we all understand each other's job.
- 59:06I think where teachers can understand what parents are
- 59:08dealing with. I want parents to be able to
- 59:11have advice. I would love for there to be a
- 59:14connection between parenting and teaching that's not just the
- 59:20basic communication, hey, your child did this today or my child
- 59:25didn't sleep well last night. I would love more of this, more
- 59:28hands on communication, more hands on interaction with
- 59:31parents and teachers to where it's an understand goal that we
- 59:36are bringing this child up together.
- 59:38What do you think that could look like?
- 59:40Yeah, I wanted to look like where?
- 59:43Let's see the best way I can say it.
- 59:45If the parents are in the classroom, hey, it's your day,
- 59:48come on in. How about you come do this
- 59:50wonder time with us today. It's your day.
- 59:52You get to see what this looks like.
- 59:54That interaction. That's what I want to see.
- 59:56I want to see more parents doing that involvement.
- 59:58Hey, why don't you go do small group with small group math with
- 1:00:02these pre-K friends. That's your day today.
- 1:00:05And having parents volunteer more, I think it's easy for
- 1:00:08parents to want it. And not see how it's actually
- 1:00:12happening. And I would really like for them
- 1:00:14to see how it actually happens. I think it's a great idea.
- 1:00:17Is there any chance of trying to implement this like on a pilot
- 1:00:20program or? Let me talk to Doctor Wrigley,
- 1:00:22OK? See what he says?
- 1:00:23All right. We'll have him watch at least
- 1:00:25the very end of this episode. So it's planting that seed in
- 1:00:28his mind. Well, Tawana, I want to thank
- 1:00:31you for being such a wonderful guest today.
- 1:00:33I really appreciate you sharing your time and story today.
- 1:00:35Awesome, thank you so much for inviting me.
- 1:00:38Folks, that's a wrap on another episode of the Inspired Stories
- 1:00:41podcast. Thanks for learning with us
- 1:00:43today.