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Lunch Hour Legal Marketing : Turning Around a One-Star Review

Gyi and Conrad review the latest news. First up: Clio’s “blind date” with HubSpot. They wonder about the development of Clio Grow, its relationship with HubSpot, and customer relationship management options for law firms.

In the Clio Legal Trends Report Minute, Gyi and Conrad consider the quarter of lawyers who don’t meet clients virtually and the third of lawyers who don’t support electronic document sharing and e-filing. Back in the day, exceptional customer service was a bonus. Nowadays, exceptional is the expectation, Gyi and Conrad say.

When it comes to legal marketing conferences, Gyi…

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