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Salesforce Workspace Leads Spring ’26 Features: Intelligent Hubs & Agent Builders
In today's Cloud Wars Minute, I dive into the key innovations behind Salesforce’s push toward the agentic AI enterprise.
Highlights
00:12 —Salesforce has introduced its Spring ’26 release, which will become available to customers on February 23. Salesforce Workspace, Salesforce's solution for unifying sellers and agents, is described as an intelligent hub. The solution acts as a single place for sellers to review agent performance, activity, and other analytics.
00:50 — It carries out a wide range of tasks, such as anticipating customer issues, enabling self-service resolution, and conducting…
The skinny
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