Latest / The Data Exchange with Ben Lorica
The Hidden Failure Modes of AI Agents
Ben Lorica speaks with Helen Gu, CEO of InsightFinder AI and professor at North Carolina State University, about why reliability is becoming a central challenge for enterprise AI. They discuss AI incident response, monitoring agents in production, domain-specific small language models, causal inference for operational data, and why the “last 1%” of accuracy and reliability is often the hardest part of deploying AI systems.
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The skinny
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