Latest / Outlier's Edge Podcast with Niiamah Ashong

Coaching a 25 Year Call Center CEO Build Teams of All Stars | Richard Blank | Ep 1030
"If you're as good as you think you are, you shouldn't have to compromise anything to earn $1." - Richard Blank
Join Niiamah (@niiamahashong) and Richard Blank for a live coaching conversation. His challenge: getting a new generation on his team to break through from 78% to 93%.
You'll walk away with:
Why growing your team means 10x the quality of your people and how long they stay, not 10x the headcount
Why giving people their dignity keeps them longer than any metric
The question that turns AI from a threat into time back for your team
Welcome to the Outlier's Edge Podcast, hosted by…
The skinny
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