How To Reduce Your Agency's Client Churn Rate By Being More Selective

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies · May 22, 2022 · 29m

Are you trying to improve your client retention rate? How often do you communicate with your clients? Building a good relationship with your clients starts immediately after they sign on to work with your agency. Today's guest takes us through his process of creating a level of trust with clients that make them want to stay. With clear goals set from the start and constant communication, they've only lost one client in ten years!

Jeff Barnes is Chairman of Barnes Health, the strategic healthcare marketing, and public relations agency be started in 2003. He began his career in the healthcare…