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Process Before Tools: How to Scale Without Burnout (Michael Toguchi)
If you've ever felt like your team is running on duct tape and good intentions, you're not alone. In this Building Better Developers interview, Michael Toguchi (Chief Strategy Officer at eResources) makes a simple point that changes how you approach growth: process before tools. Before you buy another platform, automate another workflow, or roll out a new system, you need clarity on how the work actually gets done—and who it's meant to serve.
You can't tool your way out of chaos. The real fix starts upstream—before the migration, before the CRM, before the next sprint. It starts with people…
The skinny
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