Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
Leadership lessons from the winner of the 2023 CX Leader of the Year - Interview with Roxie Strohmenger of UKG
Today’s interview is with the winner of the MyCustomer 2023 CX Leader of the Year competition: Roxie Strohmenger, GSO - VP, CX Strategy at UKG (Ultimate Kronos Group).
This interview is slightly different this week as I conduct it with Clare Muscutt, Founder and CEO of Women in CX but follows the same format to the one last year where we interviewed Maneesha Bhusal of JD .ID, the winner of the 2022 CX Leader of the Year.
In the interview, we discuss Roxie’s journey to where she is now, why she applied for the CX Leader of the Year competition, how she felt when she won and the biggest lessons…
The skinny
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