80: Let’s Turn the Tables - Measuring Admin Part 2

Chart Less, Live More · Sep 29, 2026 · 14m

In this episode, Dr. Junaid continues his thought experiment from part one, exploring what happens when administrators miss the mark on decisions that affect clinical workflow, and reintroduces the concept of administrative harm, a term coined in the New England Journal in 2022 and studied across thirty-two organizations where only nine percent encouraged transparency in administrative decision-making. He introduces the click budget, a four-part standing policy that requires new required fields to be click-neutral, burden-estimated in advance, sunset-dated, and owner-assigned, emphasizing…