Latest / The Science of Leading / Beyond Training: Building a Real Team Growth Plan
Transcript
- 0:00Welcome back to Science of Leading, I'm Claire Monroe with Edwin Carrington.
- 0:03Edwin, I want to start with a phrase from the piece we're working from this week,
- 0:07that a team growth plan is not "more training."
- 0:10Which made me wonder how many companies think it is.
- 0:13Most of them, Claire, and it's an expensive mistake.
- 0:16The moment a company hits fifty or so employees, growth stops being just more people
- 0:21and starts being coordination.
- 0:24Coordination creates bottlenecks.
- 0:26Bottlenecks create frustration.
- 0:28Frustration creates attrition.
- 0:30And then you're re-hiring the same role for the second time,
- 0:33which is a very costly hobby.
- 0:35So the development plan is supposed to be the thing that catches that before it
- 0:39turns into a resignation.
- 0:40Exactly, but only if it's actually a system.
- 0:44Business objectives translated into role outcomes, role outcomes translated into
- 0:49development goals, and development goals translated into real behavior change.
- 0:55Most companies skip straight to the last step.
- 0:57They hand out a training budget and call it a plan.
- 1:00And that's where the generic version falls apart, right?
- 1:02Because the piece calls out three failure patterns I think a lot of listeners will
- 1:06recognize immediately.
- 1:08"Everyone should improve communication," "more training resources,"
- 1:12and "mentorship programs for everyone."
- 1:14Each one of those is a translation problem in disguise.
- 1:18"Everyone should improve communication" usually means nobody actually defined what
- 1:23good communication looks like in that specific role.
- 1:26"More training resources" usually means there's no accountability or measurement
- 1:30attached to it at all.
- 1:32And "mentorship for everyone" usually means mismatched mentors and mentees with no
- 1:36real follow-through.
- 1:37So the fix isn't a better training catalog, it's better diagnosis before you ever
- 1:42pick an initiative.
- 1:43That's step one and step two, in that order.
- 1:46Step one, define organizational priorities and the critical skills that actually
- 1:50predict those outcomes, per function, per role.
- 1:54Not "take a course on productivity."
- 1:57Something specific, like cross-team execution if your competitiveness depends on
- 2:02faster launches.
- 2:04Step two, assess your people against that, using performance data you already have,
- 2:09and behavioral data you probably don't.
- 2:12The behavioral piece is what stops it from becoming one-size-fits-all,
- 2:15isn't it.
- 2:16Because two people can have the exact same skills gap on paper and need completely
- 2:20different coaching to close it.
- 2:21Completely different.
- 2:23One person needs structure to perform, another needs autonomy or they disengage.
- 2:29One thrives in ambiguity, another needs clearer constraints before they'll take a
- 2:34risk.
- 2:35One's energized by cross-functional projects, another's drained by them.
- 2:40If your development plan can't answer who's actually ready for leadership training
- 2:44versus who's still stabilizing core execution, you're not personalizing anything,
- 2:49you're just running the same template with different names on it.
- 2:52And OAD's own product is built for exactly that question.
- 2:56A seven-minute behavioral survey that tells you role fit, leadership style,
- 3:00and team dynamics, so managers aren't relying on gut feel about who's ready for
- 3:05what.
- 3:05Which matters because gut feel is inconsistent even from the same manager,
- 3:10week to week.
- 3:11Data doesn't have a mood.
- 3:13Okay, so say a company's done the diagnosis right, they know who needs what.
- 3:16What actually turns that into behavior change instead of another line item nobody
- 3:20follows up on?
- 3:21The initiatives themselves have to be engineered to the specific gap,
- 3:25not generic.
- 3:26Mentorship for the person who's still building judgment.
- 3:30Cross-functional projects for the person who needs broader exposure to sharpen
- 3:34problem-solving.
- 3:36Leadership training for the person who's already stabilized their core execution and
- 3:40is ready for more scope.
- 3:42Match the initiative to the actual behavioral pattern, and you get real change.
- 3:47Mismatch it, and you get a checkbox.
- 3:49And then evaluation is what keeps it honest, because a plan with no check-in just
- 3:54quietly dies by month three.
- 3:55Regular one-on-ones, structured reviews, and a short quarterly check tied to real
- 4:00business outcomes, not just intentions.
- 4:04If you're not measuring whether the development actually moved a number,
- 4:07you're funding hope, not growth.
- 4:09And this all rolls up into succession planning eventually, which I think a lot of
- 4:13companies treat as a separate project instead of the natural output of doing this
- 4:17well.
- 4:17It should be the natural output.
- 4:20When people can see a real advancement path, backed by evidence of their own growth
- 4:24instead of a vague promise, engagement and retention both improve.
- 4:28Succession planning isn't a separate initiative bolted on at the end.
- 4:33It's what a personalized, well-measured development system produces on its own.
- 4:37If you want to stop guessing who's ready for what on your own team,
- 4:40OAD has a free Top Performer Profile, real behavioral data in about seven minutes,
- 4:45results in twenty-four hours, no credit card.
- 4:47That's O-A-D dot A-I.
- 4:49Diagnose before you develop.
- 4:51Everything else follows from that.
- 4:53Perfect place to leave it.
- 4:54Thanks, Edwin.
- 4:55Always, Claire.