Latest / AI for Founders with Ryan Estes / Your Vibe Code Just Handed Hackers Your Database - Punit Bhatia, Founder of Fit4Privacy
Transcript
- 0:00Your AI product just went live, Congratulations.
- 0:02You also just handed a hacker the keys to your customers data
- 0:05and didn't even know it. When your vibe coding at
- 0:07midnight, credit card burning, riding that dopamine hit of
- 0:10watching your idea come to life. Speed kills.
- 0:13But it's not killing your competition, it's killing you.
- 0:16What if I told you that testing your data is something 100% of
- 0:19founders claim to do and almost none of them do right?
- 0:23There's a massive difference between running a test and
- 0:25running the right test. One makes you feel safe, the
- 0:28other actually keeps you out of court.
- 0:30You need an AI agent, a virtual privacy advisor trained on your
- 0:34own compliance policies, quietly watching every other agent in
- 0:37your stack like a security guard that never clocks out, never
- 0:41takes a lunch break, and never sends your client database to
- 0:43the wrong server. That's buildable right now.
- 0:46And here's the gut check that will save your company in my
- 0:48compliant and is my customer data safe.
- 0:51If you hesitated, you have work to do.
- 0:53Welcome to AI for founders. I'm Ryan Estes.
- 0:56My guest today is Panit Bhatia, privacy AI and security
- 0:59strategist and host for the Fit for Privacy podcast.
- 1:03And the guy founders call when their house is already on fire.
- 1:06In this episode, you'll learn how to build responsible AI
- 1:09products that don't blow up your brand, what e-mail compliance
- 1:12mistakes are quietly costing founders right now, and how to
- 1:15create an internal agent framework that's actually
- 1:18protected. This one's for founders building
- 1:20AI powered products who want to move fast and stay standing.
- 1:24Want frameworks, playbooks, and insights like this delivered
- 1:27straight to your inbox every week?
- 1:29The smartest founders we know are already signed up at AI for
- 1:32founders.co, where we turn complex AI strategy into moves
- 1:36you can actually make Monday morning.
- 1:38Don't just listen, level up. Join us at AI for founders.co.
- 1:42And if this episode made you think or made you sweat a little
- 1:45or saved you from a very expensive mistake, drop us a
- 1:47five star review. Founders help founders, and that
- 1:50one tap goes further than you know.
- 1:58Welcome to the show. Thank you so much for joining
- 2:00me. It's a pleasure to be with you,
- 2:02Ryan. I'm very happy to be here and
- 2:05thank you so much for having me. Absolutely.
- 2:08It's my pleasure. And we're going to have a
- 2:10conversation about security and privacy largely and we'll get
- 2:14into some other kind of facets of that conversation.
- 2:17But I think this is kind of like at the tip of everyone's tongue
- 2:20right now, largely because we're just out here vibe coding and we
- 2:24have no idea what the ramifications are going to be.
- 2:27Plus we have, you know, word from Claude that they have some
- 2:31new model that's creating, creating a potential problems,
- 2:38put it that way. Zero day events on across the
- 2:42board, all over the place. So give us an introduction.
- 2:46Now I want to make sure that we mentioned that you've got 2
- 2:48brands. One is fit for privacy.com.
- 2:51That's fit #4 for privacy.com and you also have Grow skills
- 2:56dot store. So that's just sitting the table
- 2:58a little bit. Talk to us a little bit about
- 3:00your work. Sure.
- 3:02So I'm a privacy sourcing AI strategist.
- 3:05So what does it mean if a company is coming into Europe or
- 3:08CI and AI foundation, not AI company, innovation company says
- 3:14hey, we are doing the right thing in AI, we have a nice
- 3:16product, but how do we make this privacy compliance, security
- 3:21compliant? And then they come across
- 3:23buzzwords like responsible AI, ethical AI, human AI and you
- 3:28name it. And then also they hear if
- 3:30they're in EU, some laws and I will spare you of those
- 3:32thoughts, but some laws like the GDPR and EUAI act but and then
- 3:37they say, what do I have to do? Hey, I have a nice product which
- 3:40can do fancy things. I can utilize AI and do service
- 3:44to humanity. Now what are these people
- 3:45talking about? So I help them convert that
- 3:48fluff in their language to reality on what do they have to
- 3:53do and what all they have to take care of so that they're not
- 3:57fined and they're on the right side of the law.
- 4:00So we do it in two parts. One, we had advised them and
- 4:03consult them and that's what we do in fit for privacy.
- 4:05We focus on privacy, AI and security and sourcing aspect.
- 4:10And then typically companies say we want to do train our staff,
- 4:14train our management, train our key personnel on different
- 4:18matters. So be it quality management,
- 4:20security, AI or anything. And that's what we do through
- 4:24growth skills dot store. So it's aggregated the
- 4:27consulting and the training part of it separately.
- 4:30And we do all kind of training standard off the shelf
- 4:33certifications of bespoke training, suited, customized,
- 4:38adapted to the management talk, adapted to the staff and live
- 4:41online or whatever they need. That's what we do.
- 4:44And me as a person, as I won't like to serve people, I have a
- 4:48podcast and I have a YouTube channel named Fit for Privacy.
- 4:53And there we bring knowledge and experiences from experts and
- 4:57industry experts to people. And we also do webinars on a
- 5:00monthly basis. So that's how it is broadly
- 5:04speaking. Of course, we'll get into more
- 5:05details. Incredible.
- 5:08So I'm talking to the right person now.
- 5:09I'd like to kind of maybe start with a case study.
- 5:12So I talked to probably a dozen founders a week.
- 5:15I talked to a lot of founders and CE OS and what I'm seeing is
- 5:20they're working on their core offer a course in building their
- 5:23business. They're incorporating AI tools
- 5:26in different capacities within their business, within their org
- 5:29chart. And through that they're
- 5:31starting to to create products on the side.
- 5:34So either they're taking kind of the internal infrastructure
- 5:38tools that they're building for their team and being like, hey,
- 5:40I could spin this into a project product and, and starting to
- 5:43bring that to market, or they have their pet project of
- 5:47something new that they're kind of working on now.
- 5:51I I suppose there's like a, a double side of this kind of vibe
- 5:55coding coin, which is like there's this unbelievable
- 5:57elation that just wants you to token Max all of your credits
- 6:03until The thing is, is done. But there's also this sinking
- 6:07feeling in the in the background that's like, oh boy, like what
- 6:11are my what's my exposure and what are my vulnerabilities?
- 6:14So for folks that are kind of deploying these AI products now,
- 6:19what is kind of some words to the wise as far as the caution
- 6:22that should be taken right now? Well, you're asking me to
- 6:27synthesize all the consulting that I do in a few words, but
- 6:30let's try. So basically what we call is be
- 6:34responsible in the development of AI and what does it mean?
- 6:37Let's decipher it. Being responsible means you have
- 6:42the product and you have the service in mind, but make sure
- 6:47it's not infringing upon any of the laws, like you're testing
- 6:51for hallucination bias and things like that.
- 6:54All the things you are concerned that your product shouldn't
- 6:57have, it's not processing any personal data or it's keep you
- 7:01respecting the privacy of individuals.
- 7:02But what we do is we give them a set of principles or rules if
- 7:06you bought it or a policy, whatever you like to call a
- 7:09document saying this is what your developers, your team have
- 7:13to take care of. So we align with management and
- 7:15say, let's do you think you want to be ethical?
- 7:18Yes. Do you want to protect privacy?
- 7:20Yes. Do you want to be compliant with
- 7:22law? Yes.
- 7:23Do you want to be transparent? Sometimes yes, sometimes maybe
- 7:26that's how the answer is. So we give them these rules, we
- 7:30put them into policy and say, now let's train your stuff and
- 7:35you as manager, govern it. Govern it, meaning make sure
- 7:40that these are being followed. So we put practices and controls
- 7:43through which these are being kept in place.
- 7:45Like let's say we want to be responsible AI company.
- 7:48That means our data set should be tested.
- 7:51So are you doing testing? That's a simple control.
- 7:54And is your testing strong enough?
- 7:56Are you testing for bias? Are you testing for
- 7:59hallucination? Are you checking data quality?
- 8:01Now these are basic questions, but we formulate them and we
- 8:04align and harmonize with law. And that becomes your
- 8:07responsible AI tool kit or guidelines.
- 8:09And that's what you do. And then at the end of the year
- 8:12or two years or just before the product launch, say, hey, nice,
- 8:16you heard it, you put it in the document, you checked it.
- 8:19Now let's check if that is actually true.
- 8:22So we do what we call a self-control assessment or
- 8:25assessment by us, self-control assessment is they themselves
- 8:29check against some controls and by us is we check it and we say
- 8:33let's check if you're playing by the book, that is the book we
- 8:36created at the start. And if there are gaps, no
- 8:39offence, let's fix it before we go to the market.
- 8:41As simple as that. Amazing what?
- 8:44What percentage of businesses are actively testing their data
- 8:47right now do you think? Let's say how many say they are
- 8:51testing it 100% if nobody says we are not testing it, but the
- 8:58issue is are you testing right and are you testing enough?
- 9:03Yeah, and that's where the gap is, but everybody's testing it.
- 9:06I would be really worried if somebody's to, you know, putting
- 9:08it into the market without testing or says we are not
- 9:11testing. Yeah, you know, it, it rings
- 9:14especially true kind of in my world, you know, startup world,
- 9:18you know, startup founders want to move fast, do the fun stuff,
- 9:20let's talk go to market, let's talk talk ads and, and and sales
- 9:25and like all that fun stuff. But often times the biggest
- 9:28gains are just from fixing the leaky bucket, you know?
- 9:31Yeah, I think a lot of times, especially in startups, this is
- 9:34the area that they really need to focus on compliance because,
- 9:38you know, one, you're, you're facing legal repercussions if if
- 9:43you break the rules and also you're leaving yourself
- 9:45vulnerable for attack, you know, So maybe maybe twist that dagger
- 9:50a little bit. You know what are what are some
- 9:51of the some scary stories you've heard where people have come to
- 9:55you when it's too late? Well, one guy came and he had
- 10:00sent emails to an e-mail tool without thinking too much,
- 10:06without worrying about any of the privacy laws or any concern
- 10:09for individuals and started sending it.
- 10:12And they had configured the whole CRM system, you know.
- 10:16So everything was set, all the emails are configured and the
- 10:18whole database is set up. And somebody complained and now
- 10:22he comes to me and says got to fix it.
- 10:25And I say you have to do this. And he says, oh, but that means
- 10:29I will not have anybody to send e-mail to and we will have to
- 10:33start from scratch. I said, now that's not my
- 10:36problem because if you've come one or two years earlier, we
- 10:39would have set it up in the right way.
- 10:41Now you set it up is a mess and that's a problem.
- 10:43And second time it was there was a client of ours and we asked
- 10:48them, I was explaining you the rules and the principles and
- 10:52they said yes, yes, yes, yes, yes.
- 10:53And then when we went into testing, the second testing that
- 10:56we do or checks and we found a script that was reading all the
- 11:01personal data while the rules and the book and the guidance
- 11:05for the script said you shouldn't do it.
- 11:06And then I asked the developer, and the developer says, I know
- 11:09it was easier to copy all data. So we copy all data, but we
- 11:12don't read it. You don't read it, but the
- 11:18hacker can, and anybody with malicious intent can.
- 11:22So you better not copy it if you don't need it, copy what you
- 11:25need. That's the basic golden
- 11:26principle we work with. So use the data as necessary and
- 11:29copy the data or take the data as necessary.
- 11:33Quick side note for founders who are using AI to write content,
- 11:36you've probably noticed this. It's incredibly fast, but it
- 11:39doesn't really Dr. meaningful traffic.
- 11:42And honestly, that's because most AI generated content is
- 11:45just average. There's no real insight, no
- 11:47depth, no structure, missing things like internal linking,
- 11:51and Google's getting very good at filtering that out.
- 11:54So instead of trying to just prompt better, I actually came
- 11:57across something interesting called Neena.
- 11:59It's a system that combines human strategy and review with
- 12:02AI writing to create high quality SEO optimized blog
- 12:06content that's actually designed to rank and keep ranking.
- 12:10What I like about it is that it's done for me.
- 12:12Their team handles the topic strategy and the content review
- 12:15and data markups for Google and turns blog posts into actual
- 12:19long term traffic assets. So if you're a founder thinking
- 12:23seriously about organic growth, this is one of those things
- 12:25worth paying attention to. You can check it out at Try
- 12:28nina.co. That's TRYNIN a.cotrynina.co.
- 12:36Every week I sit down and ask myself one question.
- 12:39What do founders actually need to know about AI right now?
- 12:42Not the think pieces or the stuff that sounds impressive,
- 12:45the real useful, put it to work today stuff.
- 12:48Then I write it up, send it to you in your inbox, free.
- 12:50That newsletter is called AI for Founders, and I built it because
- 12:53I was tired of wading through hit pieces and people that are
- 12:56afraid of the future. Each issue I break down the
- 12:58tools worth your time, the strategies that are working, and
- 13:01the ways you can use AI to grow your company without burning out
- 13:04or getting left behind. Thousands of founders read it
- 13:07every week and I'd love for you to be one of them.
- 13:09Subscribe for free at AI for founders.co. 3 seconds to sign
- 13:13up and I promise it's worth it. So those are some of the simple,
- 13:16basic things people do wrong, and it's amazing that it still
- 13:19happens. Yeah.
- 13:21You know, email's a big one because a lot of the AI tools
- 13:24given to us now allow for a lot of different kind of
- 13:27sophisticated automations. You know, you, there's the whole
- 13:30instantly cold outbound part of the world.
- 13:33There is everything that's built in your inbox.
- 13:36There's great product called Warm Start.
- 13:38There's a lot of things that we can start to manipulate with
- 13:41with e-mail when you're talking about kind of like falling out
- 13:45of compliance. Is this largely for folks out of
- 13:48the United States? I kind of understand that, you
- 13:50know, in Europe they have different e-mail standards.
- 13:52There's different differentiation and standards
- 13:54between work and personal emails.
- 13:57Maybe. What are some areas in e-mail
- 13:58that that founder should be aware of?
- 14:01So when it comes to e-mail, the first thing is do you have the
- 14:06right to send those emails? So let's say I come to your
- 14:10website or you come to my website and you sign up for a
- 14:14webinar. Now I signed up for a webinar
- 14:18and you signed up for a webinar. That's fine.
- 14:20But afterwards you send me a product offer.
- 14:24Now that's a questionable thing. You can send it, but did you
- 14:28tell me you will send it? That's the first question.
- 14:31Second, did I agree that you can send me marketing information?
- 14:35That's the second question. Now we can always play with it
- 14:39saying I told you so or I ask separately, mind the US, the
- 14:44model is it preferred to tell you and the Europe the model is
- 14:49you ask explicitly. Now that's the way to do it.
- 14:53But most people, they don't do neither of that and they say no
- 14:58problem, the customer signed up, we will send him bunch of emails
- 15:01and that's where it goes wrong. They're not supposed to send
- 15:05because I didn't sign up for spam mail list.
- 15:08I signed up for a webinar or you signed up for a webinar.
- 15:11That's what people are for when you respect and of course it's
- 15:14nice you send them a message saying since you joined our
- 15:17webinar, we would be adding you to your our sort of newsletter
- 15:21or marketing emails. If it's not OK, please opt out
- 15:24or please opt in based on the region you are and the strategy
- 15:27you have and then that's OK. But don't just assume that's
- 15:32where it goes wrong. Boy, and does everybody does
- 15:35that? That's a major blind spot.
- 15:41Yeah. And I mean, especially now
- 15:43because, I mean, your inbox probably looks like mine.
- 15:45It's just like, you know, it's 200 emails a day, you know, I
- 15:49mean, and we're talking about major companies.
- 15:51You know, if, if there wasn't like, you know, Nordstrom at
- 15:55some point was sending me like 2 emails a day.
- 15:58You know, it's like this is unbelievable.
- 16:00But I mean, they do it because it works.
- 16:02So there's this kind of Gray area where they're like, hey, we
- 16:06didn't, we didn't explicitly say you want me to e-mail you 2
- 16:09times a day. But we know that it, the more we
- 16:11pump these emails out, the more shoes and socks we're selling at
- 16:14Nordstrom. So, you know, this is just a
- 16:16potential roll of the dice, I suppose that people are playing.
- 16:20What are some other really kind of common areas that people are
- 16:23kind of maybe exposing themselves unnecessarily?
- 16:27I would say first and foremost, people think it's a legal or
- 16:31compliance issue and it's a brand perception issue because
- 16:35once you're in the media that you did this, the brand
- 16:39repetition is gone. It's a company issue, it's a
- 16:42trust issue. It's more than a compliance
- 16:44issue. But what was typically wrong is
- 16:47management of emails, management of data, not paying attention.
- 16:51It's not not paying attention, not being aware of how to
- 16:55protect data, keeping data safe and misusing data.
- 17:01So you are like you were talking about I gave you or you gave me
- 17:05the data for webinar. It's OK to send me details of
- 17:08the next webinar or of course, once in a while and once in a
- 17:11week. But not 2 emails a day or three
- 17:13emails a day and bombarding me with every time 15% off, 10%
- 17:17off, 20% off. Give me some value, give me some
- 17:21value and one in five, one in six emails you can offer me.
- 17:24Of course, that's fine, but not every e-mail.
- 17:27So balance out value versus marketing is what I say.
- 17:31Rather than sales, build direct sales.
- 17:35And the other thing is paying attention to protecting your
- 17:37data. Yeah, across regions.
- 17:40So earlier I was talking about protecting in your database or
- 17:43in your systems, but also across regions.
- 17:45Where is your data stored? In EU, in China, in India, in
- 17:50Philippines, in US, where you got to be aware of it?
- 17:54Most business owners are not aware of it.
- 17:56And like, I don't know, we have AWS, we have Google Cloud, we
- 18:01have this cloud, yeah, but the cloud sits somewhere.
- 18:04It's not in the cloud. It's in a salt mine in Utah if
- 18:09you're lucky. But yeah, people like I got in
- 18:12the cloud, it's it's up there. Yeah.
- 18:15So I'm not saying where you have to store it, but I'm saying
- 18:18where you store it has some consequences for you.
- 18:21Yeah, Yeah. That's a good point.
- 18:23You know, and, and particularly now as people are, you know, I
- 18:27think a lot of folks, you know, six months ago gave open AI
- 18:32access to their whole staff. It was like, hey, figure out,
- 18:35use it, do it. Looks we have to be AI native,
- 18:37you know, and people just started uploading absolutely
- 18:40everything to Sam Altman and now they're starting to backpedal
- 18:44and say like, Oh my gosh, OK, what, what have we done?
- 18:47What you know, what IP have we, we given to training data to
- 18:51open AI. And you know, what personal
- 18:54information is the CEO Social Security number now training
- 18:58data and is showing up as some answer in somebody's query.
- 19:02You know, so a lot of folks are starting to think of, you know,
- 19:04let's get some Mac minis and let's start storing all of our
- 19:07data locally. Let's bring in a local LLM.
- 19:10So we're not pinging, you know, the, the large model servers.
- 19:15What? What's your kind of take on
- 19:16that? I think that's depends on what
- 19:20you're going to use your LLM for.
- 19:22If you're using LLM more as a Google more as a help for you or
- 19:27your staff, that's OK used use the standard data wherever it is
- 19:32doesn't matter because you are maybe making holiday plans.
- 19:35Maybe you're checking what your marketing strategy should be.
- 19:37Maybe you're checking how is your your competitor doing.
- 19:40So that's fine. But as soon as you get into
- 19:43managing your internal stuff, let's say I want to upload an
- 19:47internal policy and ask it to review for me or I want to
- 19:51upload a client policy and ask it to review for me.
- 19:54In those things, you got to be making sure let it in your safe
- 19:58environment, licensed environment with the right
- 20:01settings at the right place and in a, as you said, local
- 20:05database or local setup of LLM. So you need to make that
- 20:09judgement around what you're doing and what's the sensitivity
- 20:13of it. And then of course, the
- 20:14judgement around what we were talking, you don't upload your
- 20:18client database and say these are the names of people can send
- 20:20the emails. Well, you have better ways of
- 20:23doing it, no? Yeah, absolutely.
- 20:29Yeah, interesting, you know, in, in around this idea of training,
- 20:34particularly with AI and kind of figuring out the right way to do
- 20:38it. You have several offers of
- 20:41training certifications, which is really interesting, you know,
- 20:46largely because it, we have certifications for artificial
- 20:50intelligence, professional AI manager, lead auditors.
- 20:54So, you know, I just thinking about creating a foundation of
- 20:58good practice. You know what what?
- 21:00What is the certification for AI professionals and AI managers?
- 21:05That's a very good question. See people when they talk about
- 21:09AI, did they think it's all about coding and development?
- 21:13Well, that is one part of it, but then it's about management
- 21:17of risk in AI. So that's where this certified
- 21:20AI risk manager kind of training comes in.
- 21:23Then it's about you are a manager, you manage a team of
- 21:26developers, you manage this risk manager, you manage the
- 21:29stakeholders, you manage the CEO, but you don't know how what
- 21:32they do. So you better do a certified AI
- 21:35manager or certified AI professional to kind of start to
- 21:38understand when they say I'm doing this, I have my code and
- 21:43this is doing this, they'll use some words and you will have no
- 21:46idea about it. So get familiarized with their
- 21:50vocabulary then because you are aligned with the thinking, they
- 21:54will be able to give you a better output.
- 21:56So that's the certified AI professional.
- 21:58But then as a manager or CEO, you're like, I have built a
- 22:02wonderful AI product and I want to tell the world it's safe AI,
- 22:06it's responsible AI, it's ethical AI.
- 22:08Now what do I do? Get someone trained in ISO
- 22:1242,000 and one, get it implemented as a practice in
- 22:16your company and then you tell your staff to do an audit and
- 22:21then you go to your client and say we are ISO 42,031 certified.
- 22:26Well then people will listen to you.
- 22:29They will be more comfortable buying your product.
- 22:31I'm not against AI. I'm rather for AI because for
- 22:34me, AI is like a knife. Whether you cut your finger on
- 22:38onion or bread, that's entirely your choice.
- 22:41But just because you cut your finger, it's not an AI fault or
- 22:45the knife fault. Use AI wisely, with protection
- 22:50and with and more importantly, be transparent.
- 22:53Yeah, remember these days when you buy a knife, it's written
- 22:56uses in some countries. Use it wisely.
- 22:59It can. It's very sharp.
- 23:00It can cut your finger. It can be dangerous to you.
- 23:03Same thing. AI is dangerous.
- 23:05So be transparent. Tell what it does, tell what it
- 23:07doesn't do and put it in a maybe say product notice or product
- 23:12sheet or end user licensing agreement wherever it fits or
- 23:15wherever you deem appropriate technology wise.
- 23:18What does it do for you? Yeah, yeah.
- 23:21It's like it doesn't matter who you blame.
- 23:22And you cut your own finger, you know, you're feeling the pain.
- 23:27You know, it's very tight. Yeah.
- 23:29Well, and plus everybody's spitting up agents now, you
- 23:31know, so basically we're all managing a fleet of agents.
- 23:34So it's almost, you need to have the basis of security and
- 23:37privacy built in, you know, to your for yourself.
- 23:41So there's a framework as you're starting to train out your staff
- 23:43of AI agents. That's a very tricky part and I
- 23:48don't know how we will manage it.
- 23:50Let's me be honest about it. I don't know how this agent
- 23:53story will go because I can create an agent for pretty much
- 23:57everything, basically anything, anything repetitive or see
- 24:00workflow based or process based that my staff used to do, I can
- 24:03do an agent and it's very good. And it has immense power for
- 24:08business, for humanity and for society in the long term.
- 24:11But how do we manage it and how do we control it?
- 24:13Because with the Tom or John, I would use to ask, hey Tom, how
- 24:18did you do this? Can you check?
- 24:21And I then will ask John to check it.
- 24:23But with the agents, OK, I'll ask one agent, which is Tom and
- 24:26another agent which is John to check Tom's work.
- 24:30And then where is the accountability?
- 24:31Because if Tom and John, I could replace them, I could fire them.
- 24:35Now with this AI Tom and AI John, I don't know who will be
- 24:38fired and who is accountable. Because the end of the day, me
- 24:41setting up the agents is the accountable party.
- 24:44But that's where there's a huge amount of risk.
- 24:46But I think we will find a way if we follow the principles of
- 24:49Responsibility Act, if we follow the law and if we do the right
- 24:53thing, we will find a way. But the challenge become when
- 24:56people, as you earlier mentioned, cut corners and in
- 24:59essence of speed and profits go a little bit too fast.
- 25:02That's where the challenge is. Challenges, not with their
- 25:04challenges, would be us trying to be greedy.
- 25:07Yeah, well, it's interesting because what I want now is I
- 25:12want an AI agent of Punit and I I want him to check on all my
- 25:18other agents to make sure that there's security and privacy.
- 25:21You know, ultimately, you know, there's a marketplace of agents
- 25:24that people are building their own internal agents like this
- 25:27pretty good. You know, here you can come pick
- 25:29up these skills or pull it off my git or whatever.
- 25:32It would be kind of amazing, you know, to have that's like
- 25:35another agent, which is like security and privacy.
- 25:37So before things are deployed or after things, or you know, if
- 25:41you're checking data, then you have that agent that's
- 25:43continuously checking with all the agents, making sure they're
- 25:46compliant. I agree with you and that's the
- 25:50way I see future. You can have a virtual security
- 25:54advisor or privacy advisor set up and use it to guide you.
- 26:00But what does that virtual privacy Advisor or security
- 26:03advisor feed on? The policy, the guidelines, the
- 26:08rules, me and the C level or the executive level will create.
- 26:14So we create those and feed them into your AI or LLM internally
- 26:18and then your LLM can be supporting the implementation of
- 26:21that. So that's how I see it.
- 26:23So you're very much on track that we need these privacy and
- 26:26security and the AI advisors going forward.
- 26:29Yeah, and. And I think it's going to become
- 26:31more and more of an issue. I remember who had that big
- 26:35photo database back in the day. They're like stock photos.
- 26:41I want to remember their name because they are kind of doing
- 26:43some nefarious things. It'll come accents.
- 26:47Are Shutter stock? No, both of those are fantastic.
- 26:50It was, you know, it was maybe 15 years ago.
- 26:54Anyway, what what they did is, is they flooded their entire
- 26:58catalog onto Google Images to basically when people were
- 27:02looking for pictures, they, they, they put them up.
- 27:05And then invariably, you know, web developers would take those
- 27:08pictures and use them as stock photography on the websites.
- 27:11And then they would do reverse image lookups and then basically
- 27:15send, you know, angry letters say like, hey, you stole our,
- 27:19our, our intellectual property. You owe us $4000.
- 27:23And they, they did that notoriously forever.
- 27:26And I, I don't think it had any legal footwork and I don't think
- 27:31they even wanted to press it, but enough people were scared
- 27:33that they paid them like the release money.
- 27:35They're like, OK, OK, sorry, I, I made a mistake.
- 27:37Here's the money. And that was basically their
- 27:39revenue model. And what I could see happening
- 27:43is, is something very similar because we have the power to,
- 27:46you know, basically, you know, publish what whatever it is,
- 27:51some data or a pixel or something here and there that
- 27:53people can trace, say it's mine, and then reverse engineer and go
- 27:56after everybody who used it and say like, hey, you owe us
- 28:00licensing rate of XYZ. They'll figure out the number
- 28:03and then basically, you know, extort them, so to speak.
- 28:08That's a big challenge in the AI world because now you're lifting
- 28:11the company. But what if AI does it?
- 28:14If you're AI agent or M&M or somebody does it, who is to be
- 28:18blamed? You, the creator of agent or the
- 28:22configuration manager of agent or the agent?
- 28:25Well, if you're blaming the agent then you're in for the
- 28:28wrong place because that doesn't exist physically and can't be
- 28:31penalized. Yeah, 100%, yeah.
- 28:34And that's another thing that we're kind of wandering into is
- 28:36like, yeah, who's liable for the actions of the agents?
- 28:40You know, they're they're getting more and more autonomous
- 28:42and ultimately they're kind of tracking back to one person, but
- 28:45a lot now you have agents directing agents.
- 28:48So it and it becomes like really relevant right now.
- 28:51I mean, we haven't seen anything, I don't think super
- 28:54catastrophic yet, knock on wood. But you know what, what Claude's
- 28:58talking about with that Mythos model sounds like pretty crazy,
- 29:02you know, like the capabilities. Now, a part of that also is this
- 29:06seems to be the new hype cycle is every time there's a new
- 29:09model, they come out and, you know, try and scare us so that
- 29:12they could build regulatory moats around and what what
- 29:16they're doing, what they're doing individually, you know,
- 29:21and then they leak it out six months later and you're like,
- 29:23oh, it's a little bit faster, it's a little bit better.
- 29:26But this one seems a little bit different now.
- 29:27What's your take on Mythos and kind of what that's telling us
- 29:31about security and privacy? It tells us that security and
- 29:36privacy is in a very difficult place.
- 29:38Let's be honest. And typically what tends to
- 29:42happen with laws or privacy or security, these evolve when the
- 29:46threats come because you have a problem and then you create a
- 29:52law and same thing from privacy and security perspective, people
- 29:56don't even know that's a threat. That's a challenge.
- 29:58And so that's where the responsibility lies with the
- 30:02creator or the business owner to do it right and to be
- 30:06responsible and to be educated on what is expected.
- 30:09And then if you take a fundamental principle based
- 30:12approach, I will be, I'll give you an example.
- 30:15I was working with the company and we said you should be
- 30:17transparent. They said one of their values is
- 30:20transparency. So we created a policy for them
- 30:22and said, let's put it on your website.
- 30:25You said, hey, that's not possible.
- 30:28And I said what? You are transparent.
- 30:30You said transparency is one of our values.
- 30:32So in the policy we created, what are the rules you will
- 30:35comply with? No, but our competitors can see.
- 30:38But there's nothing that the competitors can see.
- 30:41It's no proprietary model, no proprietary code, nothing.
- 30:45And I had a huge challenge and they didn't agree.
- 30:48And I had another one who said transparency the value.
- 30:50And they were very, very willing to.
- 30:52So that sometimes these privacy, security or laws also emphasize
- 30:56or amplify how true you are to the values you are projecting to
- 31:00the outside world. You're saying transparent, but
- 31:02you're not willing to put in a small policy of five pages.
- 31:05It just says, what are the rules you abide by and you create.
- 31:08I think customers will create stress, but you are a
- 31:10transparent company. Now that's, you know, an ethical
- 31:13dilemma most companies have. So whether meters or whether
- 31:17Claude or anything or even the DeepSeek or all these that that
- 31:20are coming up, they are a huge, huge challenge.
- 31:24Privacy and security and laws are not yet 100% adapted to
- 31:29that. So if you look at the principles
- 31:31of the law, the guiding principles, the ethos of the
- 31:34law, then you're safe if you apply that way.
- 31:37But if you're looking for where is the line item that doesn't
- 31:40allow me to do it, you won't find it.
- 31:42And then the law allows you. But if you look at you've got to
- 31:46be responsible and ethical and taking care of privacy of
- 31:50individuals. Am I doing it right?
- 31:53And typically I tell my clients, if you had a 16 year daughter or
- 31:58a son, would you let them use this product?
- 32:01Would you find it safe if they use it?
- 32:02Or maybe if you have 12 year old daughter and son or son?
- 32:06And sometimes they're like, but it's not made for kids.
- 32:09Did you say it in your product that it's not made for kids?
- 32:12These are the kind of checks you have to put in place.
- 32:15So if it's good for you, if it's good for your kid or a daughter
- 32:18or a wife or a mother or a father, it's a good product.
- 32:22So don't look for hiding behind the law.
- 32:25I tried to find the law and it didn't say you can't do it.
- 32:29Did your heart or did your head agree in unison that you can do
- 32:33it? That's where I say I said it's a
- 32:35brand and a trust issue. It's not a compliance issue.
- 32:38It's a trust issue. If you trusted for your family,
- 32:42if you're trusted for your near and dear ones, it's a good to
- 32:45like they have these financial aggregators.
- 32:47Give me access to all your bank accounts and I would create a
- 32:50nice graph and tell you what your projected savings are going
- 32:53to be in 10 years. Yes, why not?
- 32:56Would you use it? Would you attach your bank
- 33:00accounts? Probably not.
- 33:03And you expect your customers to do it.
- 33:06So don't create a facade of things which you won't use it.
- 33:09And if you will use it, if you're tech savvy, then go to
- 33:11somebody who's a little bit less, you know, your grandpa or
- 33:16your mom or your father and ask that question and then factor
- 33:19their concerns in. That's the way to do it.
- 33:22It's a good gut check, you know, would you have your kids use
- 33:25this? And it, it makes me a little bit
- 33:27skeptical. You know, like Chamoth is kind
- 33:29of famous for saying like he wouldn't let his kids, you know,
- 33:32use social media. And it's like he came, he was
- 33:34like OG Facebook guy, you know, And it's like, well, man, don't
- 33:38you? That's kind of an ethical
- 33:40conundrum and maybe just speaks a little bit about your
- 33:43character. If like you're like, oh, this is
- 33:44great. Yeah.
- 33:45Check it out. So it's printing cash.
- 33:47Of course I'm not letting my kids use it.
- 33:52So different rules, one for you and one for others.
- 33:54Yeah, exactly. You, you spoke about your
- 33:56clients a little bit, Who are your favorite clients and we are
- 33:59these enterprise, are they SMBs? My typical clients are SMBs who
- 34:07are looking to expand into EU or looking to comply with the laws
- 34:11and do writing, do trying to do the right things so they can be
- 34:14in healthcare, they can be innovative AI companies and
- 34:19they're in the launch phase. That's where they are.
- 34:22Yeah, interesting. And that that brand was Getty
- 34:26Images. Shout out to those guys.
- 34:28Copyright. Trolls Getty.
- 34:31Yeah, Getty. It's the copyright trolls.
- 34:33I, I, I don't know what, how that ended up.
- 34:35Maybe I'll do some research and double back on it.
- 34:37But I remember it was a, a big, you know, demand letters and
- 34:41legal extortion letters. Anyway, we're, we've reached the
- 34:47time in the podcast where we're going to enter the quantum
- 34:50round. Are you ready for the quantum
- 34:52round? Let's go for it, all right?
- 34:55We're going to do the the founder challenge to kick things
- 34:58off and the founder challenge is brought to you by kitcaster.com.
- 35:02You can get booked on top podcast with kitcaster.com.
- 35:05So that here's here's a good one.
- 35:07What's a revenue stream you killed even though it made
- 35:10money? I had some courses on privacy
- 35:15certification, they were making money but I killed it because I
- 35:19didn't want to update the courses again and it was a lot
- 35:22of overhead to maintain them. Yeah.
- 35:26You know, a lot of folks try and make courses and it seems like
- 35:29you found a lot of success with the courses.
- 35:33Talk a little bit about that, how you kind of choose which
- 35:35direction to go in and how do you kind of like, you know, put
- 35:39a stamp of approval where people can really use that as kind of a
- 35:42leverage in their career? So I put it in terms of what do
- 35:47people want? And when I say people, there are
- 35:49two categories of people. One, you as an individual and
- 35:52second, you working for a company.
- 35:54So either you want to certify yourself and grow your career
- 35:57and in that case the certification courses come in or
- 36:00else you are in the organization and you want to entrain a team
- 36:04of people, get them certified or you want the entire staff to be
- 36:07trained. So those are the three kinds of
- 36:09training we provide. If you're an individual, we help
- 36:11you with standard ISO based, EU regulation based certification
- 36:14training. If you want to get your teams
- 36:16trained, you can do the standard training or we can do a custom
- 36:21training. And if for all staff that's a
- 36:22short capsule of 30 minutes or 60 minutes.
- 36:25And most importantly, when you say I'm bored or executive team
- 36:30don't listen or don't understand, we help them in
- 36:33their language to understand what the law is without talking
- 36:35the law. Yeah, you know, a big part of
- 36:38your, your, your work is training.
- 36:40And one thing I know about people is change management is
- 36:44hard, man. People don't want to do things
- 36:46differently. So kind of how do you tackle
- 36:49that? Do you kind of begin with a
- 36:51certification, say like, OK, here's a five day certification.
- 36:54Once you complete that, everyone's going to have kind of
- 36:56a framework for understanding, and then you start to implement
- 36:59kind of one-on-one or small group kind of teachings.
- 37:04Very similar to what you said. So what we do is we usually do
- 37:07what we call a discovery workshop.
- 37:10So we get all the key decision makers around the table and say
- 37:14we are going to have a discovery around what is responsible AI or
- 37:18privacy protection combined, call it digital trust, which has
- 37:23one hour of training so that we align on the vocabulary and key
- 37:26terms. And then we ask them set of
- 37:28questions. Are you doing this?
- 37:29Are you doing this? Are you doing that?
- 37:31In a, in a span of two to four hours, we have a very clear idea
- 37:35on what they're doing right and where the gaps are.
- 37:38After that we give them a report in one week saying these are
- 37:40your gaps. And that includes saying get a
- 37:44couple of people on five days certification course, get all
- 37:47your staff trained on it. Thank you.
- 37:50You have been already trained but we can do a second round of
- 37:53it explaining you now the policy we will create for you so that
- 37:56you can talk to your staff in the right way.
- 37:58That's the approach we do to discovery workshop which has
- 38:02inbuilt the training for key stuff and then follow it up with
- 38:06the actions which include training for key personal, all
- 38:10staff and management and combined with the creation of
- 38:13policy and identification of gaps.
- 38:15And we are very flexible. If you want to close the gaps
- 38:18yourself and you have the skill then you want to obtain people.
- 38:21Good luck. Do it yourself no problem.
- 38:23But if you want us to help you hand hold you and get to a jump
- 38:27start, then we are also happy to do it and they're both types of
- 38:31clients we have. Love it.
- 38:33So discovery call certification implementation that that's a
- 38:40great framework. Where, where do people, where's
- 38:43the challenges for folks, you know, because I know it's hard.
- 38:46I know it's hard getting them on board where where they kind of
- 38:49fall through the cracks. You mentioned the change
- 38:52management. I think the first challenge is
- 38:54not knowing what to do or well, if you should do it.
- 38:58That's where the Discovery workshop helps.
- 39:01But the second challenge is being convinced about it, that
- 39:04you want to do it. And many of our clients, they
- 39:06come in for the Discovery workshop and they're like, we
- 39:08will do it next year because it's not so urgent.
- 39:12And then sometimes they come back after one or two years when
- 39:15it becomes urgent and it's already late, but it's usually
- 39:19now last minute change. So that's where it is.
- 39:21But the most important challenge, as you, I would say,
- 39:24is understanding that's important and having a sense of
- 39:28urgency around it. Yeah, I love that.
- 39:32If you were entering college as a freshman this year, what would
- 39:36you study? What would I study?
- 39:40I would study prompt engineering because I know people talk about
- 39:44AI, but I would like to learn how to manage AI, how to utilize
- 39:49AI for my, my own benefit. Because in that context, we have
- 39:54new recent going to launch very soon, a prompt engineering
- 39:57course, which will be free initially for people.
- 40:01Because I want to educate people that it's how you use AI, not AI
- 40:06is useless. Yeah.
- 40:08What, how do you, what's your approach to kind of prompting
- 40:12now? Are you very specific?
- 40:13Do you kind of like do research on the prompt and then deploy
- 40:16it? Are you speaking, I mean
- 40:18everyone says speak to it casually.
- 40:20You know what? What's kind of your take?
- 40:23I have what we call a reactor framework.
- 40:26That's what I use. So reactor for me means you
- 40:30first tell it what's the role. If I'm using say, ChatGPT or
- 40:35Copilot or Perplexity, doesn't matter what it is, I would say,
- 40:38hey, you are my McKinsey consultant and you're going to
- 40:43give me this sorry role. Then I'm going to give an
- 40:47example of what does good look like.
- 40:49Then I'm going to tell what am I aiming to achieve?
- 40:52Why? Why am I doing this?
- 40:55Then I'll give it some context. I'm in this situation.
- 40:58This is the company, this is my need, this is my desire.
- 41:01And then I'll get use this material and finally I'll ask
- 41:05outputs of role example in context text and output and we
- 41:09call it the reactor framework. And that's what we baseline our
- 41:12prompt engineering on. And then once you have given it
- 41:15all these elements, they're bound to get very high quality
- 41:18input. Yeah.
- 41:21Output from AI input for you. Yeah, it's interesting because I
- 41:25have built up so much context in ChatGPT for personal stuff and
- 41:29clawed for professional stuff that often times I'll be like,
- 41:32hey, this is the project I want to do.
- 41:34Give me a a prompt that sounds like I would write it and
- 41:37they'll give it to me or, you know, and then like fine tune
- 41:41from there. And then another thing I like to
- 41:43experiment because they keep saying casual language, casual
- 41:46language. I'm like, all right, so I'll
- 41:48open up a project and say do the thing I want you to do the way
- 41:51that I like it. Just see what.
- 41:53Happens. No, that's I think what I tell
- 41:58people is in past 10 years ago, if you would hire an intern or a
- 42:02fresher or a person in your team, you would give them a week
- 42:06or 10 days or two weeks to train them, to guide them.
- 42:09What is the way of working in this company?
- 42:12Do that with AI. Why do you expect instant
- 42:14results? Train your AI, guide your AI,
- 42:17give it information. And even with your intern or
- 42:21senior manager you hired, you used to explain them, hey, I
- 42:25want you to do this. This is the problem, this is the
- 42:27challenge. Then don't ask, hey, what should
- 42:30I do for my audit? Which audit where, who is doing
- 42:34it, which context and how urgent it is?
- 42:37Do you want me a system for an audit which is one year later or
- 42:41do you want an audit next week? So.
- 42:44So give it full context and it'll help you.
- 42:47Yeah, I love that. Aside from compliance, what AI
- 42:50experiments are you you playing around with or a side projects
- 42:54are you doing with AI right now? It's the site project because as
- 42:58a founder and as an entrepreneur myself, I have the same
- 43:01challenges that anyone else has. So I'm looking at utilizing
- 43:05different elements to, you know, ease the workload.
- 43:09For example, marketing, what kind of social media strategy we
- 43:14need to have, How do we optimize our SEO?
- 43:16How do we get to our customers? What do they like to read?
- 43:20How do we create landing pages that convert?
- 43:23How do we write emails that convert?
- 43:25So I use AI locked for validation on these things and I
- 43:29also use it for ideation and things.
- 43:33I'm still not there with AI agent enough.
- 43:36We do have a couple of agents which check some band visibility
- 43:41and things like that, but those are the thing.
- 43:43And then, like you in our podcast, what I use AI for is
- 43:48finding good titles, transcription and writing
- 43:51descriptions. And of course we have the human
- 43:54element which checks and corrects it, but we use it for
- 43:56the first draft. Yeah, I love that.
- 43:59What are some of your favorite marketing tools that you're
- 44:01using for AI, whether it's landing pages or or generative
- 44:04artwork, things like that. So in terms of LMMS, we are
- 44:08using Perplexity Copilot Gemini and there's something called
- 44:13Centra dot AII, don't know if you heard that.
- 44:16So that's a set of AI agents, your virtual assistant, your SEO
- 44:20and so on and that those are the ones we are experimenting with.
- 44:24And then in terms of pure marketing, I mean the typical
- 44:29CRM solution along with the, the for me the Copilot works the
- 44:34best because we are user, we are a Microsoft shop, Microsoft
- 44:37environment and Copilot integrates well and that's what
- 44:41is serving us the most. Love it, love it.
- 44:44You've got a lot of successes and you got your hands in a lot
- 44:46of pots. I love it.
- 44:48Any spectacular failures you'd like to share?
- 44:52Many. Well.
- 44:58There are always failures in life.
- 45:00The question is not failures. The question is what we learn
- 45:03from those failures and how do we grow.
- 45:06So even my podcast arrived out of a failure.
- 45:11So I was into this business of setting up my company and
- 45:16somebody said you should record some interviews, conversation
- 45:20with people. So I recorded four or five and
- 45:24then I had no plan, no idea I was recording.
- 45:28And then one fine day somebody introduced me to a very high
- 45:31profile person and he said when is it going live?
- 45:36I said next week because I didn't have a good answer.
- 45:42And then I went to my coach and I said, what do I do?
- 45:44He said, just put it on a share, what do you say membership site
- 45:47and make it visible and I'll say, hey, I'm not going to do
- 45:50that. I'm not going to.
- 45:52I felt like a big failure because I have 7 or 10
- 45:56interviews done and I've duped them.
- 45:58But to the last one, I committed next week it'll be I sat
- 46:02together, edited the podcast, launched it on YouTube and I
- 46:05found Anchor dot FM in those days.
- 46:07Now Spotify published it and then man, I released it and I
- 46:12learnt the week after, oh, there can be a trailer.
- 46:15So I said no problem, let's cut it and put the trailer next
- 46:18week. So for one year the trailer was
- 46:20coming 11 week after the episode.
- 46:23And then we said hey, no, no, no, no, learn along the way.
- 46:29I'm sure you would be looking at the more dramatic failure, but
- 46:33that's the kind of failures I go through.
- 46:35So I quickly turn it into how to make it learn because I'm an
- 46:39entrepreneurs, we have to make sure the things work.
- 46:42Like even day before somebody said I gave feedback on the
- 46:45ebook and the person said it's not done one week later and I
- 46:51say why? Well, I created in a different
- 46:54tool. I can't create clickable table
- 46:56of contents. So no problems.
- 46:58Put it on the put it to the audience for version 2.
- 47:00You can do it because the ebook is no good in your SharePoint or
- 47:05in your folder. The ebook is good on a landing
- 47:07page wherein people can consume it.
- 47:10And just because I gave feedback, you don't have to
- 47:12block. So I was like, hey, I'm a bloody
- 47:15failure. I can't even explain them that
- 47:17it's better off with people. So every day you feel like some
- 47:20little or some little other thing.
- 47:22How did I end up with this? And same way we did Google Ads
- 47:25and we failed drastically. I mean, we put 10s of thousands
- 47:30of EUR and I think converted. And I was trusting the marketing
- 47:33team. And end of the day, at certain
- 47:36point I said, Nick, stop, let's do an audit, let's look at it,
- 47:40what's not working, why it's not working.
- 47:42So yeah, every day it happens. How many you want?
- 47:46I love that. I love that because you know,
- 47:48ultimately there's going to be people that are listening that
- 47:51are still sitting on the bench and they're not getting in the
- 47:54game 'cause they're trying to craft something perfect.
- 47:56They got their head in the sand and they want something perfect.
- 47:59But when you kind of release yourself to say, I'm going to
- 48:01build and cut in public in a capacity that I'm comfortable
- 48:05with and I'm just going to concede that it's going to be a
- 48:07little bit clumsy at times and I'm going to make mistakes.
- 48:10And that becomes a part of it, you know, and I, I think it, it
- 48:13really releases a lot of stress and pressure if it's like, hey
- 48:16man, it doesn't have to be perfect.
- 48:18You know, like 90% is good enough, especially if you're
- 48:21talking about some of these founder LED initiatives, you
- 48:23know, being a big advocate for podcasting.
- 48:25Obviously I love that story because it's like, man,
- 48:28sometimes you just got to get it out there, you know, and then
- 48:31after 100 episodes, take an audit, be like, OK, what have I
- 48:34done? Well, what have I done?
- 48:36What, where can I improve? And then you get better over
- 48:38time. I think that's brilliant.
- 48:39You nailed it. Done is better than perfect.
- 48:42Yeah, yeah, I needed to hear that myself.
- 48:48I've got my precious little projects I don't want to release
- 48:51yet, you know, get it to the world.
- 48:54Let it breathe, opponent. This has been absolutely
- 48:58amazing. Give us a shout out for your
- 49:00podcast so I can put it in the show notes.
- 49:02It's called fit for privacy. Is it on Spotify and Apple and
- 49:05everywhere else? Yeah.
- 49:06So the Fit for Privacy podcast is available on YouTube and all
- 49:10podcast platforms. You name it and it's there.
- 49:13You just say the Fit for Privacy podcast and you will find it and
- 49:17it has an episode every week. I mean episode every two weeks
- 49:20and a tailor and an episode alternate weeks as I said, but
- 49:23now in the right order first and then the episode.
- 49:27Not like the way I started. Love it, love it.
- 49:30And for companies that are looking to build their trust in
- 49:32the digital age, I'm really glad that you pointed that out too,
- 49:35that like, sure, there's there's legal ramifications, there's
- 49:38security threats, but ultimately, boy, one of these
- 49:40these things pop. It could be it could destroy
- 49:43your reputation forever because people are going to LO Ms.
- 49:46they're asking about your company.
- 49:47If that's the first news story that comes up, good luck finding
- 49:50customers. So you you need to go check out
- 49:53fit for privacy.com and of course, if you're looking for
- 49:57some of these courses that you can go train yourself, train
- 50:00your staff, get certified, it's grow skills dot store and Punit.
- 50:05Where's the best place for people to connect with you
- 50:07personally online? Best is LinkedIn.
- 50:10Find me Punit Bhatia and connect with me.
- 50:13And I'm here to help you, here to serve you, here to guide you.
- 50:17Tremendous. And wherever you're listening to
- 50:18this, you will see that link to LinkedIn in the show notes.
- 50:23Punit, thank you so much for joining me.
- 50:25Thank you so much, Ryan, for having me.
- 50:27It's an absolute pleasure to have this conversation with you.
- 50:30Appreciate it. While you were recording your
- 50:32last episode, Casey Taylor was out there pitching your podcast
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- 50:39Well, she's not yet, but she could be.
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- 51:05That's GETHOW di.com. 2 minutes to get started, then Casey takes
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