S12 E6: Moving Beyond Simple Chatbots to Run end-to-end B2C Support and Operations via Agentic AI Layers with Michael Fester, Co-Founder of 14.ai

Code Story | Startup Podcast for CTOs, CEOs and Technical Founders · Feb 17, 2026 · 22m

Michael Fester grew up in Denmark, the son of a French mother and a Danish father. He was always interested in tech, math and the arts, initially wanting to go into design. However, he did research in number theory at Cambridge, and founded his first startup in Paris, which eventually was acquired by Sonos. Outside of tech, he enjoys reading, in particular the classics - like Dostoyevsky - and biographies - like that of Einstein. He enjoys eating and living healthy, and promotes this lifestyle at his current venture.

Michael and his team noticed that despite the continual improvement of…