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Upskilling your team for better execution, efficiency and performance

This episode of Tech Trek features Susan Dikramanjan, a member of the IT leadership team at John Hancock, a Manulife company, who shares her insights on upskilling and ensuring optimal team efficiency, performance, and execution. Susan discusses her experience setting up an upskilling program at Manulife and the benefits of promoting a culture of lifelong learning within a team. As a lifelong learner, she highlights the importance of constantly seeking new knowledge and developing new skills for personal and professional growth.

Highlights:

[00:01:09] Upskilling program.

[00:03:54] Gamifying…

The skinny

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