Beyond the customer: Partnering for progress with Polly's Jesse Decker
On today’s sponsored episode of Power House, Diego Sanchez sits down with Jesse Decker, the newly appointed Chief Customer Officer at Polly, for a conversation all about innovation and customer success strategies in mortgage tech.
Jesse shares her journey from consulting to leading customer experience at Polly, how new tech is sweeping the mortgage landscape, and how Polly is constantly innovating to meet the needs of their customer partners. They also talk about some exciting new developments happening in Polly’s roadmap and what it really means — and takes — to listen to customers.
Here’s…
The skinny
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